Self-service clouds have changed the way enterprises consume IT services. Corporations, public sector organizations and departments can now easily initiate a relationship with an outside service provider to take advantage of all of the benefits of the cloud (e.g. on-demand self-services, utility-billing, rapid deployment, instantaneous scalability, etc.). When these shadow IT environments are created, however, central IT is often not notified or involved in the process. This makes it difficult for businesses to ensure that security, governance and IT spend are well managed across the organization.
Have you ever forwarded a work or office email to a personal Gmail or other account? Maybe it was to avoid storage issues and bypass your company’s 100 MB limit or one GB storage limit compared to Gmail’s 25 GB?