Happy November Rackers! Now that we are approaching Thanksgiving it is time to think about what we are grateful for and how we can help others in the San Antonio Community. Inner City Developmentâ€™s Thanksgiving 365 program was created to do just that. The program raises money to stock their emergency food pantry for families in crisis, 365 days a year. Annually, they serve an average of 145,000 meals per year and an average of 220 households per month.
I’ve been at Rackspace for a while. People ask me from time to time to explain exactly what Fanatical Support is. Typically, I try my best to walk through the basics of our approach, philosophy, etc. The challenge has always been that it’s hard to do so without getting into the technical jargon. For most folks, this causes eyes to glaze over and typically buries the important information under a series of acronyms and such in the listener’s minds. So, recently, I’ve tried to find other examples – even outside of the Rack – to help paint the proper picture.