The dedicated world and cloud world can perform differently. Fortunately developers building on the cloud have an excellent resource in the Cloud Launch Team. Architecting an application that takes full advantage of the scalability and flexibility of the cloud is key. Our Launch Managers are here to help with any questions that you may have, advising not only on architecture but how to incorporate the Cloud API, different database solutions and types of storage options. At Rackspace, we have the expertise (and the SLAs) to support developers. Check out this video to find out more.
We take customer support pretty seriously around here. Our philosophy is to include super valuable and responsive support with all our offers. For example, when you’re a customer and find out you’re going on national TV to pitch your product, we’ll be there to help with architecting and operating the situation at no additional cost. This is clearly not the standard level of support in the cloud space where even the most basic support costs a lot more on top of core cloud costs. Starting today, we take this already high standard to a new level with the launch of Rackspace Developer Support, an extension of our Fanatical Support specifically for developers.