linux

Want to know what it’s like being a Racker? Curious about Fanatical Support? We made a short film called “A Day in the Life of a Racker” featuring Linux Administrator David Corn.  He responds to tickets, answers questions for customers and even troubleshoots a DDoS attack.

Ever wonder what exactly Fanatical Support looks like in action? TweetPhoto, the Twitter-based photo-sharing API that launched in March of 2009, can tell you.

Rackspace held a System Administration breakfix contest at the 2009 Red Hat Summit in Chicago pitting the top Red Hat Certified professionals against each other for the chance to win prizes and win bragging rights. During the two day contest, forty-seven participants worked to solve the four identified “breaks” within the fifteen minutes allotted. The problems, listed below, were chosen as representative of issues Sys Admins in a hosting environment must be able to resolve on a daily basis. The contestants who resolved the most problems in the shortest times respectively won first, second and third place.

Here is a special guest post from Robert Taylor, a Rackspace Senior Systems Engineer.

Greetings from San Francisco! I’m here because there are two conferences currently occurring that we think you’ll find interesting.