Fifteen years ago, when scores of companies rented out access to single-tenant servers with little or no support, we at Rackspace created the managed hosting business. We started by answering the phone when customers called. We began delivering Fanatical Support. We sharpened our expertise in Linux and Windows system administration, and network security. We took the burden of managing complex systems off of our customers’ shoulders. It’s what set us apart from the pack. We became managed hosting specialists.
Until recently, cloud computing was leveraged mainly by early adopters. The tinkerers. The tech enthusiasts who typically move a young invention forward. Cloud infrastructure was a tool for do-it-all-yourself developers.
Having been a UK Racker for over 10 years, I’m proud to see Rackspace recognized in Gartner’s first Magic Quadrant for European Managed Hosting1, which I believe is a reflection of Rackspace’s international ambitions.
When I heard that Rackspace has been recognized as a market leader in Gartner’s 2012 Magic Quadrant for Managed Hosting, North America for the second consecutive year, I was reminded of Frank Sinatra crooning “love is lovelier the second time around.” It’s a great honor once; but twice is even nicer.
We’re thrilled to announce that Rackspace Hosting has been recognized as a market leader in Gartner’s 2011 Magic Quadrant For Managed Hosting, which encompasses both physical and virtualized infrastructures, including cloud infrastructure-as-a-service.
We’ve been arguing for a while now on our blog that for SMBs (small to medium sized businesses), moving your email to the cloud is a good idea. It saves money, helps make IT staff more productive, and increases reliability in general for the businesses that drive our economy. But we want to help you move your email to the cloud, so we would think that, right?
We are always interested in talking to IT professionals about their business IT needs and how they provide solutions for their business users. We want to learn how we can continue to develop valuable services that are relevant to the needs of businesses today and the IT staffs that support them. That’s why, during the week of October 19-23, I will be at the Gartner Symposium IT Expo in Orlando, FL and SpiceWorld 2009 in Austin, TX (Hosted by Spiceworks) representing Rackspace Email & Apps.