Cloud computing is driving a tectonic shift in application development, radically altering the way applications interact with the underlying infrastructure. The cloud isn’t just faster and nimbler than the dedicated-hardware model; it’s a very different approach to computing, offering huge advantages — along with one big underappreciated risk.
When considering the No. 1 SharePoint feature here at Rackspace, popular features like file management, document collaboration or team sites probably jump to mind immediately. We know those features are important, but we also know that the most important benefit of SharePoint isn’t something that comes out of the box. The most important feature of SharePoint at Rackspace is support. When we say support, we mean more than technical manuals and videos. To us, support encompasses a one-on-one relationship with a SharePoint expert who can not only help you explore your options, but also implement those options and continue to maximize the value of your SharePoint investment over time.
At Rackspace, we live and breathe service and Fanatical Support. We make no bones about it. It’s the lifeblood that powers everything we do. And at the center are our customers, who we aim to delight every minute of every day.
It was another whirlwind week here at Rackspace. From closing out SXSW Interactive, a major nod as the No. 2 in the cloud computing game and a big mention in a piece about wowing customers with incredible support; Rackspace Hosting dominated the headlines.
The final part of our 12 Days of Christmas at Rackspace® Hosting has arrived. Days one through eight (Part 1 and Part 2) have demonstrated the level of service and quality of products offered at Rackspace. As we ring in 2011 in a few days, we will be celebrating more than a decade of Fanatical Support® provided to tens of thousands of businesses and organizations across the globe.