Configuring Outlook to connect to your email provider can be a confusing and difficult experience. We often ask end-users to understand the difference between POP, IMAP and SMTP. They must configure incoming and outgoing server hostnames. They need to specify authentication settings and check server port numbers. This is all very confusing and leads to frustrated customers and increased calls to administrators and support.
Our customers continue to rave about our Exchange Hybrid offering. It gives them the flexibility to purchase Microsoft Exchange mailboxes for power users, while purchasing budget-friendly Rackspace Email mailboxes for everyone else—all on a single domain.