ecommerce

Last week, we published The Ecommerce Customer Experience to help site operators start thinking about the building blocks of creating an ideal customer experience. Taking the time to focus on the customer experience can mean getting a bigger piece of the pie, as 86 percent of surveyed shoppers say they’d be willing to pay more for an improved site experience. The infographic below details some stats around the importance of paying attention to your site experience and how ecommerce hosting on the cloud can help.

You can build a slick site filled with popular products and rock-bottom prices, but if customers don’t trust your site or find themselves unable to navigate from browsing to cart to payment, your site could be doomed for failure.

Mobile isn’t just revolutionizing how we communicate, but also how we shop. Mobile transactions from the ever-increasing number of smartphones and tablets now account for one out of every 10 ecommerce dollars spent. This shift from ecommerce to mobile commerce, or m-commerce, means online and offline merchants need to take note and adjust their IT strategies to compete. Cloud-based services can help. The infographic below details the mobile ecommerce trend with some advice to help you win the click (and the sales).

Whether you are launching your first online store on Magento’s ecommerce platform or you are re-architecting it with Magento Enterprise, you need a cloud or hybrid hosting partner that is seasoned in hosting Magento platforms to build secure, scalable and highly available online stores.

Rackspace is a Diamond sponsor at the 2013 Magento Imagine eCommerce Conference April 8 through April 10 in Las Vegas.

Whether you’re an end user trying to place an order on an ecommerce site or the site owner who needs that order to stay in business, no one likes downtime. The cost to users is frustration and wasted time, however, downtime for businesses means lost money. Take a look at the numbers in this infographic to help you understand the value of keeping your website up and running.

Rackspace hits the road this week with Magento and several of our top partners to deliver an eCommerce experience that will reveal a multitude of ways to make the most of your Magento storefront.

For retailers, your online store is the window to the world. It needs to stand up to daily traffic and the unexpected spikes, and offer your customers a safe and secure place to shop on the web. It’s not always easy. We’re here to help.

Running an online shopping cart is an essential part of doing business on the web for most companies – Rackspace included.

The constant battle a web site administrator must fight is the resource requirements of their site in contrast with the resource requirements of the configuration it is run on. In the end, this will almost always dictate how many user requests can be handled at any point in time. A common tool in the arsenal to fight this battle is to find clever ways to off load these common, or static, requests, off the server and allow it to spend as much time as possible delivering dynamic content as quickly as it can handle. This allows a server to not handle more request than before, but leaves it free to address more than previously it would have.