customer service

Saying Goodbye To A Great Customer, And Great Friend
Allen Stern was a long-time Rackspace customer. And he became a personal friend shortly after I joined Rackspace. Allen passed this last week, and our mutual friend Louis Gray wrote these words: http://blog.louisgray.com/2013/04/allen-stern-web-20-tech-blogging.html
Filed in Partner & Customer Updates on Apr. 10, 2013 by Rob La Gesse
Rackspace Social Media Support Team Wins Customer Service Stevie Award
Rackspace’s Social Media Support Team this week took home a silver award for Front Line Customer Service Team of the Year at the seventh annual Stevie Awards for Sales & Customer Service. The award is an awesome recognition of our passion for customers and Fanatical Support.
Filed in Cloud Industry Insights on Feb. 26, 2013 by Andre Lenartowicz
How Rackspace Wins With ‘Uncommon Service’
Fanatical Support. It’s what we hang our hats on. You don’t become one of the world’s great service companies – which is our mission – without delighting customers.
Filed in Cloud Industry Insights on Jul. 2, 2012 by Andrew Hickey
Rackspace ‘Doing It Right’ In Customer Service
At Rackspace, we’re all about Fanatical Support – our drive and mission to go above and beyond customers’ expectations to become one of the world’s best service companies.
Filed in Cloud Industry Insights on Jun. 4, 2012 by Andrew Hickey
10 Top-Rated Service Companies without the Service – What Would Happen?
Rackspace knows cloud hosting is a service business. Each client is running a unique operation with very different cloud needs, which will adapt over time based on how the client’s operations change. It is from this perspective the promise to provide clients with Fanatical Support is made.
Filed in Cloud Industry Insights on Dec. 5, 2011 by Simit Patel
3pm or 3am – Six Flags Counts on Rackspace
Filed in Partner & Customer Updates on Sep. 12, 2011 by Lizetta Staplefoote
FANATI Winner talks Rackspace
A few weeks ago, the winner of our 2009 FANATI Award for Outstanding Customer Service, PetRelocation.com, came down to our corporate headquarters to receive the award from our CEO Lanham Napier. While they were here, their Founder and CEO Kevin O’Brien sat down with us and explained a little bit about why they chose Rackspace to begin with. You can also find out more about what PetRelocation.com does and why they won the FANATI here.
Filed in on May. 26, 2010 by Angela Bartels
GitHub's Move from "Cloud" to Dedicated
We are sure happy to welcome GitHub to Rackspace. I have gotten to know the founders of GitHub over the last year, and there is no question this is a team and concept that the world should not ignore. We are excited to support them as they continue to deliver great services to the developer community.
Filed in on Oct. 8, 2009 by Lew Moorman
Rackspace in One Place
Over the past two years, Rackspace Hosting® has witnessed some exciting times. We went public at a time when no one thought any company could do it. We launched The Rackspace Cloud, and our Cloud Strategy. We also acquired three companies, including Mailtrust , Slicehost and Jungle Disk all focused on providing solutions complimentary to the Rackspace vision.
Filed in on May. 20, 2009 by Lew Moorman
Laughing Squid Celebrates 10 Years with Rackspace
Fanatical Support® is what we do, and for Rackspace customer Laughing Squid, we’ve been doing it for 10 years.  Happy 10th Anniversary, Laughing Squid!  We’re pretty sure we owe you something made out of tin, or is 10 years aluminum? Check out the blog post from Laughing Squid here.
Filed in on May. 13, 2009 by Rachel Ferry
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