Rackspace’s Social Media Support Team this week took home a silver award for Front Line Customer Service Team of the Year at the seventh annual Stevie Awards for Sales & Customer Service. The award is an awesome recognition of our passion for customers and Fanatical Support.
A few weeks ago, the winner of our 2009 FANATI Award for Outstanding Customer Service, PetRelocation.com, came down to our corporate headquarters to receive the award from our CEO Lanham Napier. While they were here, their Founder and CEO Kevin O’Brien sat down with us and explained a little bit about why they chose Rackspace to begin with. You can also find out more about what PetRelocation.com does and why they won the FANATI here.
We are sure happy to welcome GitHub to Rackspace. I have gotten to know the founders of GitHub over the last year, and there is no question this is a team and concept that the world should not ignore. We are excited to support them as they continue to deliver great services to the developer community.
Over the past two years, Rackspace Hosting® has witnessed some exciting times. We went public at a time when no one thought any company could do it. We launched The Rackspace Cloud, and our Cloud Strategy. We also acquired three companies, including Mailtrust , Slicehost and Jungle Disk all focused on providing solutions complimentary to the Rackspace vision.
Fanatical Support® is what we do, and for Rackspace customer Laughing Squid, we’ve been doing it for 10 years. Happy 10th Anniversary, Laughing Squid! We’re pretty sure we owe you something made out of tin, or is 10 years aluminum?
Check out the blog post from Laughing Squid here.