We put support at the forefront of everything we do – we call it Fanatical Support. And that level of service starts from the inside with our Rackers. In order for Fanatical Support to be delivered right, our Rackers must be engaged and inspired to volunteer their best each day.
The polls are closed, the votes counted and winners announced. Rackspace is yet again on Glassdoor’s list of the Top 50 Best Places to Work, coming in at No. 15 for 2013. This marks the third time Rackspace made the list, which is now in its fifth year.
At Rackspace, we’re growing and hiring, at our headquarters in San Antonio and in other offices around the world. We try to be very careful to hire not just for aptitude and skills but also for fit — within our culture, and for the particular job. So we ask questions like this: “What sort of things do you find satisfying? In other words, what activities give you a kick, either while doing them or immediately after finishing, and you think ‘Oh, when can I do that again?’” It’s a question that often makes candidates stop and think, and tell us where their strengths and passions lie.
Rackspace Product Manager Grant Herbon has used his sabbatical to embarked on a cross-country trek to hit a number of Major League Baseball games while raising money for Windcrest Little League (donate here: http://windcrestbaseball.org/donations/) – he’s calling it Le Tour de Baseball 2012. In this post, Herbon talks about what he’s doing, and why. You can follow Herbon’s journey and read about each of his stops along the tour here: http://www.bgh2.com/
We talk a lot about our amazing culture and how great it is to work at Rackspace. We’re a little biased, of course, because we live it every day; so it’s an awesome honor when an independent party gives Rackspace a nod and says it’s one of the best places in the country to work in IT.
Rackspace’s Austin office ranked No. 3 in the 2012 Austin Business Journal’s Best Places to Work. This marks the second time Rackspace Austin has made the list, and in just a year we climbed from No. 23 to No. 3.
Here at Rackspace, we pride ourselves on our unique culture. We strive to create an environment where Rackers volunteer their best and exceed customer expectations through Fanatical Support, and we do so in a way that few companies do.