Rackspace believes in the promise of Fanatical Support, both for our customers and our communities. In our local office communities it takes the form volunteerism and investing in k-12 STEM (Science Technology Engineering and Math). We believe that openly sharing within our communities makes us all smarter and fortifies our community’s technical and entrepreneurial foundations. We do this around the globe, from Texas to Australia, and it is especially evident in our mid-Atlantic developer office in Blacksburg Va. — affectionately known as “Racksburg”
In my last post I talked about the importance of thinking globally, acting locally, because at the time Rackspace had made our website and several Knowledge Center articles available in Spanish. The Latin American market responded so strongly to our initial engagements that we couldn’t deny what our customers truly needed: a local Rackspace presence. With the opening this week of our Mexico City office, Rackspace is committing to our customers and to the future of the Managed Cloud in Latin America.
I was delighted yesterday to visit Mexico City and celebrate the opening of our new Rackspace office there, amid longtime customers, local dignitaries, and the Rackers on both sides of the border who have made this expansion possible. Below are excerpts from my remarks:
In an unassuming and antiquated shopping mall, in an older area of the greater San Antonio area in Windcrest, it is hard to consider that the skills of tomorrow are growing and strengthening. Rackspace, a global leader in hosting technologies and co-founder of OpenStack, has been redesigning the corporate headquarters of the future out of the shell of an abandoned consumer marketplace from yesteryear. As Rackspace planted its roots firmly in San Antonio soil, the company continually looked for ways to enmesh itself, and the Rackers who power its Fanatical Support approach, through community interactions and outreach. Enter a day and age where Rackspace is on the mouths of every San Antonio student who had the opportunity to experience one of the events that the company puts together.
We at Rackspace got some great news this morning: FORTUNE magazine ranked us No. 29 on its annual list of 100 Best Companies to Work For. This is our sixth time to be named to this prestigious club in the last seven years, and the highest ranking that we’ve achieved. This recognition is a reminder that creating a great company culture is only half the battle. Sustaining it is a constant challenge.
At Rackspace, transparency is one of our core values; and on Friday, Texas Lt. Gov. David Dewhurst swung by our San Antonio headquarters to share a glimpse into plans to increase transparency in government and to protect the online privacy and data of citizens.