The cloud can be hard. Putting together an environment that is the best-fit for your specific application or workloads doesn’t happen with the flick of a switch. At Rackspace, one of the key components of our focus on service and Fanatical Support is to help guide you through the best solutions for your specific environment. To do this, we have a team of Rackspace Cloud Specialists at the ready.
There is one misconception about the cloud that I frequently hear: people believe that in order to take advantage of the cloud you have to go all in or nothing at all. This simply isn’t true. In fact, with our hybrid cloud you can take advantage of the specific pieces of the cloud – public cloud or private cloud – while maintaining a dedicated presence.
Many of our ecommerce customers wonder how they can take advantage of cloud computing while remaining PCI compliant. With the hybrid cloud, they can take advantage of the scalability of our Cloud Servers while using a database on a dedicated server to process payment transactions. The best part is that if you have questions on how to make this happen, our Cloud Launch Team is going to be there to help you out.
As you begin to take advantage of the cloud, there are several tips that will help you get started. While you have the ability to take backups of your environment, this is something that requires your attention. This is because each customer has different needs and requirements for their data. Instead of a carte blanche rule for backups, we give you the power to set your parameters. Don’t worry, if you have any questions the Cloud Launch Team is here to help.
One of the things that I am most proud about doing at Rackspace is starting the Cloud Launch Team. This team was designed to help existing and potential customers create the best cloud architecture and get the most out of this revolutionary new technology. Our team of Launch Managers has its fingers on the pulse of the technologies that power the cloud as well an understanding of what developers need to make the new generation of scalable applications. When you call Rackspace, all you have to do is ask to speak to a Launch Manager.
The dedicated world and cloud world can perform differently. Fortunately developers building on the cloud have an excellent resource in the Cloud Launch Team. Architecting an application that takes full advantage of the scalability and flexibility of the cloud is key. Our Launch Managers are here to help with any questions that you may have, advising not only on architecture but how to incorporate the Cloud API, different database solutions and types of storage options. At Rackspace, we have the expertise (and the SLAs) to support developers. Check out this video to find out more.
My co-host Alan Bush was out for this Hangout as he is on paternity leave with a new baby! We’re all awaiting his return, but glad that he is getting to spend some time with his newly expanded family. This past week in the Google+ Office Hours Hangout, we turned our attention to DNS, the address book for the Internet. You can click any of the links in the below bullets to go to that point in the Hangout, or you can watch the entire Office Hours on DNS by clicking here or going to the bottom of the page.
With open sourced software providing increasingly easy access to technology, the IT landscape is constantly changing. A problem that you encounter today may have a solution that is only days or weeks old. With so much change, it is hard to keep up with the latest developments. Fortunately, we got you covered at Rackspace.
If Blondie had recorded its seminal hit “Call Me” today, Debbie Harry would no doubt have shouted “Tweet Me!” “Chat Me!” or “Like Me!” during the chorus. There are many different channels through which you can reach out to us at Rackspace, so I want to break down some of the ways you can get in touch.