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We recently published our Business Email 101 Guide to help you think through your business email management strategy. Each week, we follow up with a post that digs deeper into each chapter. So far, we’ve reviewed how to choose between on-premises or outsourced email. If you’ve decided to go the hosted email route, the decisions haven’t stopped yet. Not all hosted email is the same.  After making the decision to host, your next step is to determine what kind of hosting you need. There’s consumer-level and business-grade email. Deciding between the two often depends on the maturity of your business.
Last week, we released the free Business Email 101 Guide to help you think through the decisions involved in choosing the right business email strategy. When considering your business email, the first decision you need to make is where to run it – on-premise or hosted. Your decision should take into consideration three very broad areas that we’ll eventually bring into focus as we move through the guide. The three areas to consider are:
Email is a critical business tool required to do business. It’s on par with the phone system and lights. Email is also a time sink for IT and expensive to run on site.
Last week, we talked about the benefits of Hosted Exchange for IT shops. Now, let’s talk about user benefits. Business email users may not understand the underlying cost and productivity savings of Hosted Exchange, but they know the difference in freedom and accessibility that comes with the most used email platform in business.
Nearly 70 percent of the cost of on-premises Exchange is in maintenance. From a strategic aspect, email is a utility on par with having a dedicated phone number. Carrying the burden of deploying and managing this non-revenue generating system takes time and resources away from more strategic objectives. In order to deliver email more efficiently and reliably, business IT shops are turning to the cloud for Exchange. Exchange in the cloud delivers big benefits around the organization but is the most beneficial for IT. Here are a few reasons why:
Though Microsoft Exchange with the Outlook client is the most popular email combination in business, it’s also cost and time prohibitive for many businesses to run internally. The level of complexity, its mission-critical nature and the potential for cost savings make Exchange an attractive application to move to the cloud. Choosing Hosted Exchange, as detailed in the recently updated whitepaper, The Case for Hosted Exchange, dramatically reduces the deployment costs of Exchange and offloads most of the administrative duties, like spam filtering and backups, to a trusted cloud provider. The infographic below takes a quick look at the high-level reasons why Hosted Exchange is the best choice for business email and how to get started.
As product manager of Rackspace Archiving, I have the fortune of speaking to many of our Rackspace Archiving customers. I also encounter those of you who don’t use the product, but have come up with some creative and surprising – sometimes potentially damaging — ways to archive email. And there are a number of you who don’t archive email at all.
Did you know that we spend about 13 hours a week in our email inboxes? Replying, responding, forwarding and emoticon-ing takes prime productive time away from the big stuff, like working on your strategy to take over the market and planning the office Super Bowl pool.
Implementing a reliable, worry-free email platform is often the sole motivation for many organizations to switch from onsite Exchange maintenance to Hosted Exchange, but there are a host of other benefits that come along with the choice, here are a few:
Typically, you’ll know it’s time for a change when workers complain about email performance or begin demand new features to keep up with the ever-increasing pace of business. Those complaints and demands are usually symptomatic of broader issues with email infrastructure and administration. When you start hearing the following complaints, it’s time to consider Hosted Exchange and here’s why:
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