Rackspace’s Social Media Support Team this week took home a silver award for Front Line Customer Service Team of the Year at the seventh annual Stevie Awards for Sales & Customer Service. The award is an awesome recognition of our passion for customers and Fanatical Support.
We talk a lot about our amazing culture and how great it is to work at Rackspace. We’re a little biased, of course, because we live it every day; so it’s an awesome honor when an independent party gives Rackspace a nod and says it’s one of the best places in the country to work in IT.
Here at Rackspace, we’ve built a reputation based on service, known to our customers as Fanatical Support®, our anytime, anywhere, any way approach to customer service. And we know we’re not the only ones who put customer needs first. That’s why we created The FANATI in 2007 to recognize one of our customers for valuing customer service as much as we do.