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We live in an on-demand society. Customers want business applications and data to be available anytime, anywhere – both quickly and reliably. In a recent study, Aberdeen Group revealed a response time delay of just 1-second leads to a measurable decrease in customer satisfaction and subsequent conversions.
Last week marked the first ever Rackspace Financial Analyst Day at the New York Stock Exchange, which culminated with Graham Weston and several Rackspace customers ringing the closing bell.
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