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Rackspace Archiving Releases Version 2

Imagine you’re the mayor of a small town where population grows from zero to the size of a small city in under two years. We faced this challenging, yet exciting, reality with Rackspace Archiving. Our user base grew phenomenally in a short time forcing us to find innovative ways to keep up with growth effectively and efficiently.

Rackspace Archiving Enters the Cloud

Accommodating the rapid growth required a whole new way of thinking about software-as-a-service. While other archiving providers still run on limited servers, we rebuilt our search infrastructure and moved it onto the cloud. This allows our system to scale accordingly whether 5,000 or 100,000 users are searching their archive.

As a result, Rackspace Archiving Version 2 provides our customers a better overall experience with more stability and speed. This is absolutely groundbreaking. Wouldn’t it be nice if the highway system scaled that way to automatically create new lanes when traffic becomes congested?

What’s New in Version 2?

Not only did we rebuild much of our infrastructure with innovation, but we also added new features. We know that search is the key element of an archiving system. To make it easier for our users to find that one email out of possibly millions, we added new search features:

  • Advanced Boolean Queries – Combines Boolean logic (i.e. AND, OR, NOT)
  • Fuzzy Queries – Includes common misspellings and variations of search terms in results.
  • Proximity Queries – Searches for terms that exist within a certain number of words of one another in a message or document.
  • Advanced Date/Time Queries – Mixes date/time ranges with Boolean logic and/or wildcard capabilities to retrieve messages based on a variety of time-related criteria.

We also know that users want to quickly and confidently export their email data. Users can now export up to 15,000 messages or up to 3.5GB of data right from their archive. For users who need to export large volumes of data, we also offer a bulk export to hard drive option.

Many more new features, plus updated support materials, are available to further enhance your experience. Give Rackspace Archiving a try now. If you have questions or feedback, as the Product Manager for Rackspace Archiving, I want to hear from you! Send me an email at tom.duscheid@rackspace.com

About the Author

This is a post written and contributed by Tom DuScheid.

Tom DuScheid has been product manager for Rackspace Archiving since 2010. During that time he and Sonian have added 100,000 users. Tom has been a Racker since 2008; serving as product manager for Hosted SharePoint and SendGrid. He is a 2009 graduate of Virginia Tech Pamplin College of Business.


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