At Rackspace, in an effort to ensure that our customers get the most out of what we offer, we constantly work to update and improve the solutions we provide. We’ve recently made a few updates to our RackConnect solution that will help our customers better leverage a hybrid cloud environment.
In addition, if you’re a current RackConnect customer, we need you! We’d like to get your feedback on what you think about our current solution and what you think we could do to make it better. Please take a few minutes to complete our survey and provide us with your feedback.
Now, here’s what’s new with RackConnect:
To help you better understand RackConnect and how you can use it, we’ve recently updated our Knowledge Center to include a series of support articles for you to leverage. Please visit the following link to learn more: http://www.rackspace.com/knowledge_center/product-page/rackconnect
Newly created Cloud Servers can now automatically be associated with an F5 Big-IP Local Traffic Manger load balancer pool. How does it work? Simply use metadata when creating a Cloud Server. The server will automatically be added to the pool and automatically removed when the server is deleted.
When you create a new Cloud Server enter:
Metadata Key: RackConnectLBPool
Metadata Value: (The exact name of the pool as defined on the load balancer; use a semi-colon separated list for more than one pool)
It should look something like this:

Please review the RackConnect Knowledge Center article we created, for more information. If you don’t know the names of your load balancer pools, no worries! Simply contact your Support team.
Did you know that RackConnect has an API? The RackConnect API provides a way for you to programmatically access certain read-only information about your Cloud Server and RackConnect configuration from within your Cloud Servers. The API will provide information that will be useful in several instances:
The RackConnect API provides four API calls, available from within your Cloud Server(s), that provide details regarding the status of the your RackConnect environment, including:
For more information and specific usage instructions, please see the RackConnect Customer API.
Stay tuned for more updates coming soon!
Additional RackConnect blogs to check out: