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Printable Help Documents

In addition to the new online help that Steve blogged about, we also have printable help documents available for download. Here are the new administrator guides we added this week:

Domain Hosting Setup Guide (PDF, 95 KB)
When you sign up for our email hosting services, and you already own a domain, this document will walk you step-by-step through the process of changing your MX Records, requesting DNS hosting, or transferring your domain.

Control Panel User Guide (PDF, 1.0 MB)
This guide will help administrators create new email addresses and aliases, set up email forwarding, manage vacation messages, adjust spam filtering preferences, and view statistics about their company.s email usage.

Private Label Webmail (PDF, 420 KB)
With our optional Private Label Webmail feature, you can customize the webmail interface to match your company.s style. This document explains how to change the colors and fonts, customize the headers and footers, add taglines to outgoing email messages, and create webmail signup and login pages.

Also, I want to point out our Email Client Setup page. Here you can find step-by-step directions for setting up Outlook, Outlook Express, Eudora, Thunderbird, Netscape Mail, etc. We.re adding new documents to the collection every few weeks, and I.ll blog about them when they become available. Working on some wireless email clients this month . . .

We hope you.ll find these resources helpful.

–Nell-Marie

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