PC World on Service Level Agreements

Filed in by Rackspace Blogger | March 3, 2008 11:17 am

Juan Carlos Perez at IDG News Service wrote an article[1] last week on service level agreements (SLAs) for hosted web applications. Juan says, “Unfortunately, SLAs are far from prevalent among SAAS vendors

Endnotes:
  1. article: http://www.pcworld.com/businesscenter/article/142918/for_web_apps_get_a_service_guarantee.html

Source URL: http://www.rackspace.com/blog/pc_world_on_service_level_agre/