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Pangea Foundation Leverages Rackspace Cloud Hosting to Deliver Instant and Scalable Natural Disaster Recovery Software Solutions

SaaS Provider Utilizes Portfolio of Rackspace Hosting Solutions to Meet IT Needs

SAN ANTONIO –  November 17, 2008 – Rackspace® Hosting’s (NYSE:RAX) cloud division, Mosso®, today announced that Pangea Foundation™, an innovative  non-profit SaaS provider that delivers enterprise-class software solutions to non-profit organizations, is using Cloud Sites™  to provide hosted services to a growing number of its 1,500 non-profit customers. Pangea has been a Rackspace managed hosting customer since early 2007, and also utilizes hosted Exchange mailboxes from Mailtrust, Rackspace’s email hosting division and most recently came to Mosso for assistance in providing online natural disaster support.

After creating the disaster relief software solutions used by 211 San Diego during the 2007 San Diego fires and by 211 Iowa during the 2008 Midwest floods, Pangea quickly realized that cloud computing technologies are the ideal solution for fast-moving conditions associated with natural disasters which require quick set up and the ability to handle huge traffic spikes. As a result, Pangea turned to Rackspace’s cloud hosting solution, Cloud Sites, to instantly deploy software that provided much-needed information to the many victims of Hurricanes Gustav and Ike along the Gulf Coast in August of this year. The solution was simple, easy to set up and affordable, using a cost-effective, pay-as-you-grow pricing model which provided Pangea cost savings when site traffic was low.

“In addition to using Rackspace’s managed hosting offering to run our mission-critical software applications, we now rely on Cloud Sites during natural disasters to get our 211 sites up fast and to meet the demand that can be caused by unpredictable traffic spikes,” said Kraig Kuipers, president and CEO, Pangea Foundation.  “Rackspace has indeed created a hosting portfolio to meet all our IT needs with a suite of solutions that provide scalability and reliability at a lower cost.

“When we calculated the time saved by working with Rackspace’s suite of hosting solution offerings, we discovered that we had achieved a 50 percent reduction in total cost of ownership compared to our previous hosting environment” said Kristin Kuipers, Founder and Director of Programs at Pangea Foundation.  “The Cloud Hosting solution from Rackspace has proven to be a key contributor to our success, enabling us to deliver instantly scalable enterprise-class software and IT infrastructure solutions to non-profit organizations.”

Working with leading technology providers such as Rackspace, Qualcomm and Microsoft, Pangea will soon launch ReliefPoint™, a web-based software solution that will be offered to disaster relief and crisis management organizations nationwide.  Their vision is to transform  a predominately ad-hoc, paper-based structure into a  robust and infinitely scalable hosted solution that ensures these organizations are prepared to deal with the next disaster—before it happens.

“Nothing is more important to our Cloud Hosting Solution than providing the highest level of scalability for our customers’ environments, when they most need them,” stated Emil Sayegh, General Manager of Mosso, Rackspace’s Cloud Hosting Division. “Pangea’s services have a time critical component to the local communities and the non-profits who serve them. Our systems are designed to scale whenever our customers, like Pangea Foundation, most need it to scale.   It was very satisfying to also see our vision for an integrated IT hosting portfolio providing value to Pangea in their pursuit of such a noble cause.”

About 211 
In 2000, The Federal Communications Commission reserved the 211 telephone number for information and referral to social- and human-services agencies. First launched by United Way of Metropolitan Atlanta in 1997, 211 is an easy to remember telephone number that connects people with important community services and volunteer opportunities. The implementation of 211 is being spearheaded by United Ways and information and referral agencies in more than 30 states and the District of Columbia. While services offered through 211 vary from community to community, 211 provides callers with information about and referrals to human services for every day needs and in times of crisis.

About Pangea Foundation
A 501(c)(3) nonprofit “Software-as-a-Service” provider founded in 1996, Pangea Foundation is the leader in delivering Impact Visualization On Demand™ to nonprofits of all sizes. Backed by world-class teams of IT experts, security specialists, and technology partners, Pangea Foundation equips more than 1,500 impact-driven nonprofits across America with Web-based Software-as-a-Service that lets organizations clearly visualize and effortlessly communicate the impact of their programs. Nonprofits choose Pangea Foundation for its expertise in creating custom software that automatically fuses live program data with sophisticated visual analytics to deliver a real-time snapshot of their impact—anytime they want it. Through full-service implementation, unlimited support, and high availability IT services, Pangea Foundation delivers rapid time-to-value, flattens infrastructure and support costs, and improves nonprofit business continuity, enabling nonprofits to focus on their mission. To learn more, please visit www.pangeafoundation.org, or visit the Pangea Foundation Blog for the latest trends, news, and creative inspiration from Pangea Foundation.
About Mosso, Rackspace’s Cloud Hosting Division
Mosso is the home of Cloud Sites, Cloud Files™ and Cloud Servers™, providing enterprise-grade hosting and storage services. Mosso provides an easily managed interface so that developers, designers and IT managers can deploy reliable web applications quickly and easily as well as a high performance cloud-based storage service.  Founded by two Rackspace employees, Mosso is built upon a cross platform, clustered-computing architecture. For more information, visit www.mosso.com or call 1-877-934-0409.

About Rackspace Hosting
As the world’s leader and specialist in hosting, Rackspace Hosting is changing the way businesses worldwide buy IT. Rackspace delivers computing-as-a-service, integrating the industry’s best technologies into a flexible service offering, making computing more reliable and affordable. A trusted partner to companies of all sizes, Rackspace enables IT departments to be more effective. Rackspace is distinguished by its award-winning Fanatical Support®, furthering the company’s mission to be one of the world’s greatest service companies. Rackspace is recognized as one of FORTUNE Magazine’s 100 Best companies to work for, ranking number 32 on the 2008 list.  Rackspace’s portfolio of hosted IT services includes managed hosting (www.rackspace.com), email hosting (www.mailtrust.com) and cloud hosting (www.mosso.com).  For more information on Rackspace Hosting please visit www.rackspace.com or call 800-961-2888.

Forward Looking Statements
This press release contains “forward-looking” statements that involve risks, uncertainties and assumptions. If the risks or uncertainties ever materialize or the assumptions prove incorrect, our results may differ materially from those expressed or implied by such forward-looking statements. All statements other than statements of historical fact could be deemed forward-looking, including, but not limited to, any statements about historical results that may suggest trends for our  business; any statements of the plans, strategies, and objectives of management for future operations or product and service offerings; any statements of expectation or belief regarding future events, potential markets or market size, technology developments, and any statements of assumptions underlying any of the items mentioned. These statements are based on estimates and information available to us at the time of this presentation and are not guarantees of future performance. Actual results could differ materially from our current expectations as a result of many factors, including but not limited to: the unpredictable nature of our rapidly evolving market and quarterly fluctuations in our business; the effects of competition; changes in the economy, technological and competitive factors, regulatory factors, and other risks that are described in our report on Form 10-Q for the quarter ended September 30, 2008. Except as required by law, we assume no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

About the Author

This is a post written and contributed by Angela Bartels.

Angela runs integrated marketing campaigns for Rackspace. She started at Rackspace in 2003 and has done everything from Linux support, account management, sales, product marketing and now lives in marketing. She left Rackspace in 2005 to work for PEER 1 Hosting but returned in 2009 because she was interested in the cloud computing movement (and has always been a Racker at heart). Angela is a strong believer in the power of storytelling.


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