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How Rackspace Wins With ‘Uncommon Service’

Cloud Industry Insights by Andrew Hickey – July 2nd, 2012

In the new book, “Uncommon Service: How to Win by Putting Customers at the Core of Your Business,” authors Frances Frei and Anne Morriss detail great service experiences. Among them is Rackspace, which is praised in the book for its Fanatical Support.

Convo: Your Company’s Powerful, Private Social Network

Small Teams, Big Impact by Robert Scoble – July 2nd, 2012

San Francisco based Convo is the most powerful private social network for your company. It helps your team share knowledge and content with each other and communicate effectively and in real-time over that content. It promotes a culture of sharing and open discussion which fosters deeper engagement by everyone involved. But all of this happens […]

Rackspace Cloud Files: How To Use Object Versioning

Product & Development by Jerry Schwartz – July 2nd, 2012

This posts dives into how to use object versioning in Rackspace Cloud Files.

Racker Sean McCaffery Named To CRN’s ‘100 People You Don’t Know But Should’

Cloud Industry Insights by Andrew Hickey – June 29th, 2012

Rackspace Director of Channel Sales and Worldwide Operations, Sean McCaffery, has been named to CRN’s list of “100 People You Don’t Know But Should In 2012.”

Agentless End-User Experience Monitoring And APM Best Practices

Rackspace Cloud Tools partner OPNET discusses agentless end-user experience monitoring and best practices for application performance management.

LA Accelerator Start Engine Launches 14 Startups At Spring 2012 Demo Day

Startup accelerator Start Engine highlighted 14 new companies during its Spring 2012 Demo Day, here’s a roundup courtesy of the Rackspace Startup Program. Collect the Best of the Web

Small Teams, Big Impact by Robert Scoble – June 29th, 2012 is a popular social curation site that lets you discover, capture, and lend your voice to important topics and stories as they evolve through articles, video, images and other online content. lets you collect the best of the web, wrapped in your opinions. You can connect with other Snippers and dive deeper into […]

Trey’s Tech Corner: Bash Prompts And You

Product & Development by Trey Hoehne – June 28th, 2012

This edition of Trey’s Tech Corner explores the productivity improvements for server management that can be found by organizing your Bash prompts.

What Makes The Cloud Sweet Also Makes It Sticky

Cloud Industry Insights by Lew Moorman – June 28th, 2012

Cloud computing dramatically changes the way applications interact with the underlying infrastructure. If you’re not careful, this can lead to vendor lock-in. We founded OpenStack and are building the Open Cloud to thwart lock-in and create choice and portability in the cloud.

Rackspace Cloud Files: How To Use Expiring Objects API Functionality

Product & Development by Jerry Schwartz – June 28th, 2012

Here we detail how to use expiring objects API functionality in Rackspace Cloud Files.

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