“As part of the successful 2010 Soccer World Cup event, the SA Tourism site is considered a critical component of its success,” said SA Tourism e-Marketing Manager William Price. “The number of site visitors sky-rocketed following the reconstruction of our new site rising to a total of more than 250,000 a month since June 2009. This reflects an increase of more than 600%. Our site availability is of paramount importance to SA Tourism and for this reason our organisation had no hesitation in approaching international hosting and cloud computing specialist Rackspace to host the site. The site’s objective of a 1-million unique visitor count this year has already been more than achieved.”
The SA Tourism website is comprehensive without being overwhelming and offers a wealth of information, neatly categorised and easily available. Hot buttons include Best of SA, Traveller, Business Tourism, Media, Research, Plan your trip and About SA. Other information-rich features include Adventure & Sport, Wildlife & Safari, Culture and Heritage, Natural & Scenic and Entertainment & Leisure.
“Rackspace has been extremely responsive to our needs,” added Price. “They are indeed Fanatical about their customer service and very proactive. Rackspace provided highly professional assistance with our migration and their proactive approach has pre-empted possible problems. Support of this calibre makes our user experience as smooth and rewarding as possible and is vital for our consumer-centric approach. We cannot tolerate site downtime and hence we have a 100% network uptime guarantee with Rackspace.”
Ongoing hosting service from Rackspace helps enable SA Tourism to achieve its objectives of being the authority on South Africa travel information and meet the overall needs of first-time English-speaking visitors to South Africa.
“Every day, we try to help our customers take full advantage of Computing-as-a-Service models, such as hosting, cloud computing and SaaS, to power their businesses,” said Brian Thomson, EMEA Managing Director at Rackspace Hosting. “This enables organisations like SA Tourism to benefit from lower costs, reduced IT complexity and increased productivity.”
Notes to editors
About Rackspace Hosting
Rackspace Hosting is the world’s leading specialist in the hosting and cloud computing industry and has been ranked in Financial Times Top 50 Great Place to Work in the United Kingdom for the past six years. Rackspace provides Fanatical Support (R) to its customers, across a portfolio of IT services, including Managed Hosting and Cloud Computing. For more information, visit www.rackspace.co.uk.
Forward Looking Statements
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialise or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or operational results related to any particular customer or customers of our customers associated with our hosting solutions; any other statements of expectation or belief; and any statements of assumptions underlying any of the foregoing.. Risks, uncertainties and assumptions include issues relating to the performance of a customer’s configuration caused by forces outside of the control of Rackspace; changes in the economy, technological and competitive factors, regulatory factors, and other risks that are described in Rackspace Hosting’s Form 10-Q for the quarter ended March 31, 2010, filed with the SEC on May 6, 2010. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.