Growing Mobile Commerce Platform Company Taps Leading Managed Cloud Specialist for Enhanced Support, Scalability, Speed and Load Times
San Antonio – June 3, 2014 – Rackspace® Hosting (NYSE: RAX) today announced that mShopper®, the leader in mobile commerce platforms, is using Rackspace dedicated managed cloud services to deliver enhanced levels of performance with greater speed, load times and reliability to customers.
Rackspace provides mShopper with global load balancing, firewalls and security features, additional app servers and a better disaster recovery solution. Increased performance capabilities also allow mShopper to improve its industry-leading load times, one of the company’s most critical key performance indicators for mobile conversions and sales. According to mShopper, since migrating to Rackspace, the mShopper load time on mobile devices has dropped over 30 percent to 3.5 seconds or less.
“When 61 percent of your prospects will leave your site if it’s not optimized for mobile, having a piecemeal, poorly thought out mobile experience is no longer an option,” said mShopper CEO David Gould. “Rackspace provides us with the best-fit infrastructure to optimize performance, along with Fanatical Support that allows us to focus less on managing our cloud infrastructure and more on our core business.”
With Fanatical Support® service from Rackspace and its uptime guarantees, mShopper delivers one of the most reliable and top-performing mobile commerce platforms in the market. This user-friendly platform allows retailers to create custom, mobile-optimized e-commerce sites designed specifically to help increase sales on tablets and smart phones.
“There is incredible momentum happening around the adoption of smart phones and tablets for e-commerce. Solution providers like mShopper need superior levels of support and performance to grow quickly and perform at scale without compromise,” said John Engates, chief technology officer at Rackspace. “Through our dedicated server offering, we’re able to provide mShopper with a reliable solution to help keep the company’s e-commerce platform running optimally without the need to over-provision or constantly re-architect their applications.”
As a rapidly growing company, mShopper utilizes Rackspace dedicated servers with the flexibility and scalability of cloud to manage the needs of their burgeoning client list. With superior infrastructure and industry-leading SLAs, Rackspace guarantees a 100 percent network uptime, and its managed support service level provides 24x7x365 access to a dedicated support team.
To learn more about mShopper, visit www.mshopper.com.
Rackspace (NYSE: RAX) is the global leader in hybrid cloud and founder of OpenStack, the open-source operating system for the cloud. Hundreds of thousands of customers look to Rackspace to deliver the best-fit infrastructure for their IT needs, leveraging a product portfolio that allows workloads to run where they perform best — whether on the public cloud, private cloud, dedicated servers, or a combination of platforms. The company’s award-winning Fanatical Support helps customers successfully architect, deploy and run their most critical applications. Headquartered in San Antonio, TX, Rackspace operates data centers on four continents. Rackspace is featured on Fortune’s list of 100 Best Companies to Work For. For more information, visit www.rackspace.com.
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or operational results related to any particular customer or customers of our customers associated with our hosting solutions; any other statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include issues relating to the performance of a customer’s configuration caused by forces outside of the control of Rackspace; changes in the economy, technological and competitive factors, regulatory factors, and other risks that are described in Rackspace Hosting’s Form 10-Q for the quarter ended March 31, 2014, filed with the SEC on May 12, 2014. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future
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