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Rackspace Appoints John Harper to Board of Directors

SAN ANTONIO – Feb. 17, 2015 - Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced that John Harper has joined the company’s board of directors.

“John is a well-respected industry veteran with a strong track record of helping to drive financial success for leading technology companies,” said Graham Weston, chairman of Rackspace.  “John’s extensive background in finance and technology makes him a valued addition to the Board.  We are excited for him to join the Rackspace team, as we expand our leadership of the managed cloud segment of the market.”

“Over the last decade, I have watched Rackspace grow and transform into the industry leader in managed cloud,” said Harper.  “It’s an honor to join such a vibrant and progressive team with an acute focus on customer service.  I look forward to being a part of the continued success of this great company.”

Harper brings more than 30 years of experience in the technology, healthcare and financial services industries.  Most recently, Harper served as Vice President and Chief Financial Officer of Dell Services, an $8 billion business unit of Dell, Inc.  He was instrumental in integrating the Dell and Perot Systems services businesses to create a new Dell Services organization spanning approximately 90 countries and 50,000 team members.  Prior to the acquisition of Perot Systems by Dell, Harper served as the Chief Financial Officer of Perot Systems Corporation where he was responsible for the company’s global financial management activities including mergers and acquisitions, planning, accounting and treasury functions.  Before joining Perot Systems, Harper spent 9 years in the audit practice of Ernst & Young serving a number of industries including technology, manufacturing, education and oil and gas.

Harper holds a Bachelors of Business Administration from Texas A&M University and is a CPA in the state of Texas.  He lives near Dallas with his wife and three children.

About Rackspace

Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies.  Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents. It ranks #29 on Fortune’s list of 100 Best Companies to Work Forwww.rackspace.com

 

Rackspace Announces Support for Fully Managed Microsoft SQL Server 2014 Solution

 Enables Rapid Migration and Deployment; In-Memory OLTP to Increase Performance up to 30x

SAN ANTONIO – Jan. 27, 2014 – Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced support for Microsoft® SQL Server® 2014 In-Memory Online Transaction Processing (OLTP) and AlwaysOn Availability. With Rackspace DBA Services, customers can now use Rackspace database administrators (DBA) to rapidly migrate or upgrade existing workloads to SQL Server 2014 In-Memory OLTP on the Rackspace Managed Cloud. Customers can rapidly scale up performance, drive greater database consolidation density and help reduce total cost of ownership.

Rackspace currently powers more than 10,000 compute instances running Microsoft SQL Server on its private and public clouds. By combining In-Memory OLTP with Managed High Availability, Rackspace can help customers speed up OLTP workloads to up to 30x while providing maximum uptime. Rackspace DBA Services offers database administrators and database architects on demand with simple pricing and multiple tiers of Fanatical Support®.  For a fraction of the cost of a full time database administrator (DBA), Rackspace offers dedicated expertise available 24x7x365 to enable rapid migration, upgrades and ongoing maintenance of In-Memory OLTP.

With a Managed Private Cloud powered by Microsoft Cloud Platform, and the built in Database-as-a-Service capability, customers can take advantage of a fully managed, physically isolated private cloud environment that allows customers to programmatically spin up SQL Server 2014 databases on demand.  Customers can also strengthen their high availability and disaster recovery capabilities by choosing from an increased number of availability groups including Microsoft Azure as a designated disaster recovery location.

 

“Adding support for Microsoft SQL Server 2014 to Rackspace DBA Services enables customers to increase performance and make more efficient use of IT resources,” John Engates, chief technology officer at Rackspace. “Customers will be able to leverage our DBA experts to assist with routine database management and monitoring 24×7, which will allow their internal IT teams to work regular schedules and focus on innovating their core business.”

Rackspace certified DBAs can provide the deep expertise customers need for their MySQL, Oracle and Microsoft SQL Server databases running on dedicated hardware or Rackspace Cloud Servers. With Rackspace DBA Services, customers also have the option to take advantage of an additional layer of assistance including database architecture and design, administration, monitoring and troubleshooting.

“As a long standing and key partner for Microsoft, we are pleased to see Rackspace embrace SQL Server 2014 to provide breakthrough performance and availability to a broader number of customers through their services,” said Tiffany Wissner, senior director of data platform marketing at Microsoft. “When customers choose Rackspace DBA Services they have the assurance of the company’s deep experience running thousands of SQL Servers.”

As an industry leader in cloud-enabled technologies, Rackspace is a member of the Microsoft Cloud OS Network, a Microsoft Gold Certified Partner and a four-time Microsoft Hosting partner of the year. For more information on Microsoft SQL Server 2014 at Rackspace visit: http://go.rackspace.com/sqlserver2014.

About Rackspace
            Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies. Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents. It ranks #29 on Fortune’s list of 100 Best Companies to Work For. www.rackspace.com
Forward Looking Statement
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical facts are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or market acceptance associated with Rackspace support for Microsoft® SQL Server® 2014 In-Memory Online Transaction Processing (OLTP); anticipated operational and financial benefits from Rackspace Support for Microsoft® SQL Server® 2014 OLTP; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the possibility that expected benefits from Rackspace Support for Microsoft® SQL Server® 2014 OLTP may not materialize because this product is not generally accepted in the marketplace, which could occur due to certain factors including (i) a failure to market the product cost effectively, differentiate the product from competitive products or communicate differentiations effectively, (ii) the reliability, quality or compatibility associated with the product, (iii) changes in technology which adversely affect the product’s benefit, (iv) slowdowns in the general economy or technology industry that impact consumer spending habits, (v) internal strategy decisions that impact the product, (vi) issues relating to the performance of a customer’s configuration caused by forces outside of the control of Rackspace; and (vii) other risks that are described in Rackspace Hosting’s Form 10-Q for quarter ended September 30, 2014, filed with the SEC on November 10, 2014. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes.

Rackspace to Host Redis Conference for Developers; Redis Inventor to Keynote

Managed Cloud Leader Fostering Stronger Collaboration Across Redis Community; Issues Call for Speakers

SAN ANTONIO – January 13, 2014 – Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced that it will host the Redis Conference, which is aimed at building greater collaboration between application developers, database administrators and Redis to Go practitioners throughout the growing Redis community.  This first time event will take place in San Francisco at the Innovation Hangar in the Palace of Fine Arts Exhibition Hall on March 5, 2015, the day after Rackspace::Solve™ San Francisco.

“With more businesses adopting open source databases, we’ve seen significant growth across the Redis community this past year,” said Kenny Gorman, chief technologist for data at Rackspace. “This community will help set the pace of innovation in the cloud moving forward. The Redis Conference offers these developers the chance to share their knowledge and expertise, while learning from other Redis project leaders.”

The Redis Conference will feature keynote speaker, Salvatore Sanfilippo, the inventor of Redis. His keynote will highlight how Redis has evolved over the past few years and where it is heading in the future. In an effort to gain deeper insights directly from the Redis community, Rackspace is also announcing a call for speakers for its business and technical speaking tracks.  The deadline for speaker submissions is February 6.

“It’s great to see Redis still growing after 5 years, and the community becoming more populated with different voices and ideas at the same time,” said Salvatore Sanfilippo, inventor of Redis. “The London Redis Developers meeting was a good start and it is great to see that Rackspace is going to help to spread the word about Redis new features and developments by hosting the 2015 Redis Conference, this will be a conference more suited to communicate ideas not just between Redis developers but with the community of Redis users. I look forward to be in San Francisco in March.”

The Redis Conference represents Rackspace’s ongoing commitment to open source databases.  Rackspace supports a broad portfolio of managed databases including the most popular Big Data, SQL and NoSQL databases.  This includes Redis, Hadoop, Spark, MongoDB, Oracle, Microsoft SQL Server, MySQL, Percona, and MariaDB.

For more information on the Redis Conference, speaking submissions and sponsorship opportunities, visit http://www.redisconference.com/.

About Rackspace

Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies.  Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents. It ranks #29 on Fortune’s list of 100 Best Companies to Work Forrackspace.com.

Forward-looking Statement

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or market acceptance associated with Rackspace services for Redis and open source databases; anticipated operational and financial benefits from Rackspace services; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing.  Risks, uncertainties and assumptions include issues relating to the performance of a third party open source projects caused by forces outside of the control of Rackspace; changes in the economy, technological and competitive factors, regulatory factors, and  other risks that are described in Rackspace Hosting’s Form 10-Q for the quarter ended September 30, 2014, filed with the SEC on November 10, 2014. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

 

Media Contact:

Christina Weaver

210.312.4593

christina.weaver@rackspace.com

 

 

Rackspace Appoints Kevin Costello to Board of Directors

SAN ANTONIO – Dec. 23, 2014 - Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced that Kevin Costello has joined the Rackspace board of directors.

“Kevin is a highly regarded and capable leader in the SaaS space who brings more than 25 years of consulting and advisory experience. He has helped numerous companies improve their competitive position through technology, strategy and services,” said Graham Weston, chairman of Rackspace. “Kevin will be a great addition to the board and a valuable member of the Rackspace team as we continue to gain momentum and grow in the managed cloud market segment.”

A veteran in the Software-as-a-Service (SaaS) industry, Costello served as the president of Ariba, Inc., a spend-management software and consulting services company, for six years. During his tenure at Ariba, Costello provided strategic vision and operational guidance that helped transform the company into a leading global provider of cloud computing and commerce management solutions. When SAP acquired Ariba in 2012, Costello continued to serve as president, where he focused on driving the Ariba solution through the SAP cloud go-to-market organization to ensure successful integration. Prior to Ariba and SAP, Costello served in various senior management positions during his 18-year career at Andersen Business Consulting.

Costello holds a B.S. in accounting with high honors from the University of Illinois. He has lived in Atlanta for 30 years and established himself as a leader and advisor in the technology community.

“I’m pleased to join Rackspace at such an exciting time in the company’s journey,” said Costello. “I have always appreciated companies with a clear strategy and a strong culture, and I look forward to working with the Rackspace team as they continue to innovate and grow in the years ahead.”

About Rackspace

Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies. Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents. It ranks #29 on Fortune’s list of 100 Best Companies to Work Forwww.rackspace.com

Forward Looking Statement

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning anticipated operational and financial benefits from Rackspace strategies related to additions or changes in leadership, any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the continuation of the current difficult economic conditions or further fluctuations, disruptions, instability or downturns in the economy, the effectiveness of managing company growth, infrastructure failures, technological and competitive factors, regulatory factors, and other risks that are described in our Form 10-Q for the quarter ended September 30, 2014, which was filed with the SEC on November 10, 2014. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

Media Contact:

Monica Jacob
210-312-6745
monica.jacob@rackspace.com

Rackspace Founder and Chairman Purchases Company Stock Worth $2.5 Million – Files a 10b5-1 Plan for Additional Purchases up to $2.5 million

SAN ANTONIO – Nov. 20, 2014 – Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced that its chairman, Graham Weston, purchased Rackspace stock worth $2.5 million, and filed a 10b5-1 trading plan to purchase up to $2.5 million more over the next year, as part of his individual investment strategy.  The initial $2.5 million purchase was made on the open market on November 18, 2014, at an average price of $42.752 per share for 58,480 shares.

Weston stated, “My willingness to invest in Rackspace expresses my belief in the company’s future. I believe we can be the trusted partner to the rising wave of businesses who need help managing their cloud. One reason for my belief is the strong traction that Rackspace has demonstrated. I’m also confident in the leadership of our new CEO, Taylor Rhodes, and in his commitment to delivering Fanatical Support to our customers.”

Weston entered into a written stock trading plan in accordance with Rule 10b5-1 of the Securities Exchange Act of 1934, as amended, and in accordance with the Rackspace insider-trading policy.

Before his November 18 purchase, Weston, one of the founders of Rackspace, held 13.2 percent of the company’s outstanding common stock. Purchases under the trading plan may commence on the first day of the next Rackspace open trading window, currently scheduled for early to mid-February 2015.

About Rule 10b5-1
Rule 10b5-1 permits the implementation of written, prearranged stock trading plans by insiders when the insiders are not in possession of material non-public information and allows the insiders to trade in accordance with their trading plans, regardless of any subsequent material non-public information they receive. Mr. Weston will report transactions made pursuant to his plan to the Securities and Exchange Commission as required pursuant to Rule 16(b) of the Exchange Act. Except as required by law, Rackspace does not undertake to report Rule 10b5-1 trading plans by other Rackspace officers or directors or to report modifications, transactions or other activities under Rule 10b5-1 trading plans or the similar plans of any other officer or director.

About Rackspace
Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies.  Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents. It ranks #29 on Fortune’s list of 100 Best Companies to Work For.  www.rackspace.com

Investor Relations Contact: 
Jessica Drought
210-312-4191
ir@rackspace.com

Media Contact:
Brandon Brunson
210-312-1357
brandon.brunson@rackspace.com

Rackspace Appoints Todd Cione as Chief Revenue Officer

Former Rackspace SVP of Americas Sales to Lead Unified Sales and Marketing Functions

SAN ANTONIO – Nov. 13, 2014 – Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced that Todd Cione, former SVP of Americas sales at Rackspace, was promoted to chief revenue officer. In this new role, Cione will oversee the operations of the Americas sales and global marketing organizations, uniting the functions to work seamlessly and strengthen the company’s go-to-market strategy.

“Since joining Rackspace, Todd has proven himself to be a results-driven leader who embodies our culture of teamwork and collaboration,” said Taylor Rhodes, president and CEO at Rackspace. “With his extensive sales and marketing leadership experience and track record of success, Todd is well-suited to advance our managed cloud strategy and expand our global customer base.”

Cione has more than 20 years of experience in the technology industry, building and developing integrated sales, marketing and solution partner organizations. He joined Rackspace in 2013 as SVP of acquisition sales and moved on to become SVP of sales for the Americas region, where he helped launch the Rackspace managed cloud strategy and product offering to customers and partners across all segments. Prior to joining Rackspace, Cione spent 15 years at Microsoft, where he led enterprise and mid-market sales, marketing and partner functions in APAC and the U.S., and most recently served as the Asia-Pacific marketing and operations leader, based out of Singapore.

“Marketing and sales functions carry the primary responsibility for educating the market on the Rackspace managed cloud and our industry-leading capabilities,” said Cione. “Bringing these two functions together further enables Rackspace to help design, build and run cloud workloads, backed by Fanatical Support® for businesses of all sizes.”

Cione graduated from Baylor University with a degree in English and Business.

About Rackspace
Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise andFanatical Support®allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies. Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents. It ranks #29 on Fortune’s list of 100 Best Companies to Work Forwww.rackspace.com

Forward Looking Statements
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning anticipated operational and financial benefits from Rackspace strategies related to additions or changes in leadership, the success of leadership transition, company growth or success of new sales initiatives, any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the integration and effectiveness of the new leadership into the Rackspace culture, the continuation of the current difficult economic conditions or further fluctuations, disruptions, instability or downturns in the economy, the effectiveness of managing company growth, infrastructure failures, technological and competitive factors, regulatory factors, and   other risks that are described in Rackspace Hosting’s Form 10-Q for the quarter ended September 30, 2014, filed with the SEC on November 10, 2014. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

Media Contact:
Monica Jacob
monica.jacob@rackspace.com
210-312-6745

Rackspace Announces Cloud Office Suite for Improved Business Collaboration Backed by Fanatical Support

Cloud Office at Rackspace Unifies Rackspace and Microsoft Business Productivity Tools with Trademark Fanatical Support for an All-In-One Customer Experience

SAN ANTONIO – Oct. 23, 2014 – Rackspace®(NYSE: RAX), the #1 managed cloud company, today announced it has created a new business unit – Cloud Office at Rackspace – to unify its portfolio of industry-leading Rackspace and Microsoft® business productivity and collaboration tools. The suite of solutions available under Cloud Office at Rackspace includes hosted Microsoft Exchange and Rackspace Email, Microsoft Lync® and Microsoft SharePoint® collaboration tools and Jungle Disk® backup services, all backed by Fanatical Support®.

Cloud Office at Rackspace provides a foundation of fully managed business productivity tools to help businesses of all sizes improve communication and collaboration. The Cloud Office portfolio gives customers the flexibility to choose from a broad set of solutions delivered on a variety of technology platforms to help meet business requirements. Cloud Office at Rackspace enhances customer productivity with a team of specialists who take on the burden of deploying, managing and troubleshooting, so customers can focus on their core business.

“We’ve combined the power and expertise of Rackers, who understand that each customer has unique needs in their work environment, with a broad selection of productivity tools to help customers manage and run their business in a way that meets their specific needs,” said Bret Piatt, general manager of Cloud Office at Rackspace. “We are proud to deliver this IT productivity suite as a service to exciting new companies as well as established brand names including Edelman, Jordan Lawrence, Star Network Services and 42 Inc.”

Support from the Cloud Office at Rackspace team includes direct access to a dedicated team of specialists who deliver Fanatical Support. Solutions are backed by industry-leading SLAs, including 100 percent uptime guarantee for Hosted Microsoft Exchange. Customers can use tools supported by Cloud Office at Rackspace to:

  • Communicate with award-winning email hosting – Rackspace specializes in the day-to-day management of business email platforms, allowing companies to focus on their core business. With the experience of managing millions of hosted mailboxes, Rackspace makes it simple to communicate and get work done through a variety of email hosting solutions including enterprise-class Microsoft Exchange and affordable business-class Rackspace Email.
  • Collaborate with Microsoft SharePoint and Lync – As the leading Managed SharePoint Hosting Provider with over one million users, Rackspace creates and maintains custom scalable solutions that maximize the power of SharePoint. This allows customers to focus on strategic initiatives while Rackspace manages their applications. Customers also can access secure instant messaging and video calling with Microsoft Lync, a sophisticated yet easy-to-use tool that seamlessly integrates with Microsoft Exchange and Outlook for accessible collaboration from desktops to mobile devices.
  • Backup and Protect Data with Jungle Disk – Rackspace makes computer and server-level backups easy and reliable with Jungle Disk. Jungle Disk offers online backups and cloud file storage for valuable business data without interfering with workflows, enabling easy sharing of critical business files and protection with unique encryption capabilities.

“As we continue to see wide-spread adoption of hosted productivity solutions from SMB to the Enterprise, businesses are increasingly looking for help to introduce these technologies into their organizations and manage them in a way that reduces pain points and maximizes employee productivity,” said David Smith, research director and lead analyst at Aragon Research. “Rackspace’s significant experience in cloud hosting and business productivity positions them as a competitive choice in the cloud productivity market, particularly for organizations that are seeking a fully managed model.”

As an industry leader in cloud-enabled technologies, Rackspace is a Microsoft Gold Certified Partner and a four-time Microsoft Hosting partner of the year. In addition, Rackspace received the gold Stevie American Business Award for Customer Support in 2012. Cloud Office at Rackspace is available in all regions. To learn more, visit www.rackspace.com/cloud-office.

 

About Rackspace
            Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies. Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 200,000 business customers from data centers on four continents. It ranks #29 on Fortune’s list of 100 Best Companies to Work For. www.rackspace.com

Forward Looking Statement
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical facts are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or market acceptance associated with Cloud Office at Rackspace; anticipated operational and financial benefits from Cloud Office at Rackspace; any statements concerning expected development, performance or operational results related to any particular customer or customers of our customers associated with our cloud solutions; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the possibility that expected benefits from Cloud Office at Rackspace may not materialize because the services are not generally accepted in the marketplace, which could occur due to certain factors including (i) a failure to market the services cost effectively, differentiate the services from competitive products or communicate differentiations effectively, (ii) the reliability, quality or compatibility associated with the services, (iii) changes in technology which adversely affect the portfolio product’s benefit, (iv) slowdowns in the general economy or technology industry that impact consumer spending habits, (v) internal strategy decisions that impact the product, (vi) issues relating to the performance of a customer’s configuration caused by forces outside of the control of Rackspace; and (vi) other risks that are described in Rackspace Hosting’s Form 10-Q for the year ended June 30, 2014, filed with the SEC on August 11, 2014. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

Media Contact
Monica Jacob
210.312.6745
monica.jacob@rackspace.com

Rackspace Opens Its First Office for Latin America in Mexico

Last week in Mexico City, Rackspace announced the opening of its first office in Latin America. The release below is in its original Spanish format:

Dos conceptos únicos comprenden su propuesta de valor en la región: Fanatical Support®- soporte personalizado y en idioma local; y La Nube Todo Incluido

México, D.F., 16 de octubre de 2014.-Rackspace® (NYSE: RAX), la empresa #1 en Managed Cloud (La Nube Todo Incluido), y co-fundadora de Openstack® anunció hoy la apertura de una nueva oficina ubicada en la Ciudad de México, siendo ésta su primera locación en América Latina. La oficina de Rackspace en México acercará los conceptos únicos de La Nube Todo Incluido y Fanatical Support® a los más de mil clientes locales con los que la empresa cuenta actualmente.

Pilar Mercado, directora general de Rackspace México, será la encargada de crecer el negocio en el país, así como de adoptar los ideales de la empresa y trasladarlos a su nuevo equipo de trabajo. “Me siento orgullosa de pertenecer a una empresa en donde, además de un extenso portafolio de productos, existe una calidad incomparable en el servicio al cliente, un diferenciador que será fundamental en México”, comentó la ejecutiva.

La empresa líder en nube administrada ha estado presente en la región desde hace más de diez años, ofreciendo hospedaje administrado y Fanatical Support® desde sus oficinas centrales en San Antonio, Texas.

“Somos una empresa de servicio, ofreciendo tecnología a través de nuestro Fanatical Support, que es la base de todo lo que hacemos. Nuestros clientes cuentan con servicio y soporte personalizado en todo momento y en su idioma –español y portugués-. No es una grabadora o técnico al azar quien atiende su llamada, sino alguien que conoce su negocio y necesidades específicas”, comentóJairo Romero, vicepresidente y Director General de Rackspace, a cargo de mercados emergentes y Latinoamérica.

La llegada de Rackspace a México es el primer paso hacia la ampliación de su alcance en la región, donde actualmente cuenta con presencia en más de 30 países y con más de tres mil clientes entre mercados como México, Brasil, Colombia, Argentina y Chile. En Latinoamérica, estos clientes tienen acceso al portafolio completo de productos de Rackspace, desde el concepto único de Managed Cloud, que incluye soluciones de Virtualización administrada, hasta soluciones especializadas de almacenamiento para prácticas digitales, comercio electrónico, sistemas de administración de contenidos, productividad administrada, y soluciones para Big Data, entre otros.

La Nube Todo Incluido

Con La Nube Todo Incluido, Rackspace lidera una nueva categoría en el mercado. “Managed Cloud significa que nos enfocamos en las empresas que buscan un socio fuerte para administrar y escalar sus operaciones en la nube. Nuestros niveles de servicio ayudarán a las empresas a aprovechar el poder de la nube sin tener que contratar expertos en tecnologías complejas, ya que estamos con ellos en cada paso del camino para ayudar a que su estrategia de nube sea exitosa”, comentó Taylor Rhodes, presidente y CEO de Rackspace.

Durante el primer semestre de 2014, Gartner reconoció a Rackspace como líder y visionario en su Cuadrante Mágico para hospedaje administrado habilitado para la nube, para Norteamérica y Europa, ésta es la representación de Managed Cloud.

“Somos muy diferentes a los grandes proveedores de nube no administrada, que todo lo que ofrecen es el acceso a la infraestructura, y dejan a sus clientes la carga de contratar expertos o gestionar múltiples proveedores que hagan este trabajo por ellos”, comentó Rhodes. “Dado que contamos con el portafolio más amplio de la industria, podemos ofrecer a nuestros clientes el mejor modelo para sus necesidades únicas. Cada una de sus cargas de trabajo corre donde funciona mejor y donde es más rentable, ya sea en servidores de usuarios únicos o múltiples, en una nube privada o pública. Llamamos a este enfoque nube hibrida”, finalizó.

Recientemente, Rackspace también anunció la disponibilidad de OnMetal™, un producto diseñado para clientes con infraestructuras en rápido crecimiento que buscan la agilidad y la elasticidad de la nube junto con la simplicidad y eficiencia en costos de colocación.On Metal es lo mejor de dos mundos, donde la empresa combina la tecnología de Cloud -automatización, disponibilidad inmediata, pago por uso- con el desempeño y exclusividad de un recurso dedicado -servidor dedicado-.

Además de La Nube Todo Incluido, una de las ofertas de más rápido crecimiento en Latinoamérica son las soluciones de comercio electrónico a través de Rackspace Digital, que utiliza infraestructura y servicios de nube hibrida para construir tiendas en línea escalables y altamente disponibles, mejorando y aumentando las ventas en línea a través de plataformas como Magento y Oracle Commerce, entre otros.

De acuerdo con su reporte de predicciones 2014 para Latinoamérica, IDC estima que el gasto en soluciones de Cloud crecerá hasta en un 67% en 2014, por lo que la llegada de Rackspace al país abre nuevas oportunidades para contar con un socio de negocios a la altura de las necesidades de este mercado emergente.

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Rackspace® (NYSE: RAX) es la empresa #1 en administración de la nube. Su especialización técnica y Fanatical Support® permiten a las empresas beneficiarse del poder de la nube sin pasar por la dificultad de contratar expertos en tecnologías complejas. Rackspace es también líder en nube híbrida, dando a cada cliente una solución hecha a la medida para sus necesidades únicas –ya sea a través de servidores compartidos o de usuario único, o una combinación de ambas plataformas-. Rackspace es fundador de OpenStack®, sistema operativo de código abierto para la nube. Basada en San Antonio, Rackspace sirve a más de 200,000 clientes empresariales desde nueve centros de datos en cuatro continentes. www.rackspace.com/es

Contacto de prensa:

Daniela Jiménez Parker C.
Daniela.jimenezparke@rackspace.com

Rackspace Accelerates Customers’ Journey to the Hybrid Cloud with Increased Security and Scalability

RackConnect Brings New Security Capabilities to the Cloud

SAN ANTONIO – Oct. 20, 2014 - Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced the newest release of its Rackspace Hybrid Cloud offering, RackConnect® v3, including new security capabilities, increased scalability and an improved customer experience. Rackspace created the unique RackConnect technology to address the needs of customers who require the scalability of the cloud, combined with the enhanced security and performance of traditional dedicated hosting.

RackConnect allows customers to blend traditional dedicated hardware and networks with a variety of services deployed in the public cloud. The latest iteration of RackConnect uses software-defined network technology and Rackspace Cloud Networks to deliver a seamless connection between disparate environments with an emphasis on security across the entire configuration.

Rackspace offers this hybrid cloud solution with the ability to incorporate highly customized devices within dedicated hosting and connect with public cloud, private cloud powered by VMware, OpenStack and Microsoft, and even offsite to a customer premise all backed by Fanatical Support®. There is no additional charge for RackConnect beyond the cost of the underlying resources consumed.

“RackConnect v3 redefines hybrid cloud by offering enterprise customers a migration path to the public cloud with none of the downside,” said John Engates, CTO at Rackspace. “This unique hybrid cloud technology allows our customers to take advantage of our managed public cloud, private cloud and dedicated hosting offerings with a seamless integration backed by Fanatical Support. It is a unique offering in the market today.”

With the new version of RackConnect, customers will be able to take advantage of enhanced security capabilities, increased scalability and automation, and more device options.

  • Enhanced Security – RackConnect v3 expands the security of dedicated environments into the Rackspace Public Cloud by integrating isolated Rackspace Cloud Networks to keep traffic segregated.
  • Increased Scalability and Automation – RackConnect v3 supports as much as a 5x increase in scalability. It also decreases the time to provision new resources and helps reduce the risk of build failures by introducing seamless Rackspace Cloud Server provisioning.
  • Enhanced Customer Experience – Using best practices and software-defined networking (SDN), RackConnect v3 shifts complexity away from the customer and toward software and automation, delivering a seamless customer experience.
  • More Device Options – RackConnect remains free of charge to all Rackspace customers that have a compatible network device. The Brocade ADX load balancer joins the list of RackConnect compatible devices, along with the Cisco ASA firewall series and the F5 BIP-IP local traffic manager, to further reduce the cost of an entry-level RackConnect deployment.

The new features and capabilities of RackConnect will be in unlimited availability on Oct. 23 to customers who have dedicated and cloud resources in all US and International regions. For more information on Rackspace Hybrid Cloud solutions, visit http://www.rackspace.com/cloud/hybrid/rackconnect/.

About Rackspace

Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise andFanatical Support®allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies.  Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 200,000 business customers from data centers on four continents. It ranks #29 on Fortune’s list of 100 Best Companies to Work Forwww.rackspace.com

 

Forward Looking Statement

 

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical facts are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or market acceptance associated with the RackConnect technology; anticipated operational and financial benefits from the RackConnect technology; any statements concerning expected development, performance or operational results related to any particular customer or customers of our customers associated with our cloud solutions; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the possibility that expected benefits from the RackConnect technology may not materialize because this product is not generally accepted in the marketplace, which could occur due to certain factors including (i) a failure to market the product cost effectively, differentiate the product from competitive products or communicate differentiations effectively, (ii) the reliability, quality or compatibility associated with the product, (iii) changes in technology which adversely affect the product’s benefit, (iv) slowdowns in the general economy or technology industry that impact consumer spending habits, (v) internal strategy decisions that impact the product, (vi) issues relating to the performance of a customer’s configuration caused by forces outside of the control of Rackspace; and (vi) other risks that are described in Rackspace Hosting’s Form 10-Q for the year ended June 30, 2014, filed with the SEC on August 11, 2014. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

 

Media Contact:

Christina Weaver

210-312-4593

Christina.weaver@rackspace.com

Rackspace Delivers Bare Metal Speed and Memory Optimized Processing for Hadoop with Spark

First to Offer Three Click Deployment of Bare Metal Cloud Instances for Big Data

NEW YORK CITY (Strata New York Conference) – Oct. 15, 2014 – Rackspace® (NYSE: RAX), the  # 1 managed cloud company, today announced the release of OnMetal™  Cloud Big Data Platform so customers can now deploy bare metal instances of Apache™ Hadoop® with Spark™ in just three clicks. The new solution provides an efficient and elastic platform that delivers break-through speed for Hadoop and Spark™, allowing data scientists to gather insights in minutes rather than hours or days.

“This solution breaks new ground for the world of big data,” said John Engates, CTO, Rackspace. “For the first time, Hadoop and Spark can have the best of both worlds: bare metal performance with cloud agility, all backed by Fanatical Support®.”

To give the big data community hands-on experience with this new generation of bare metal data science, Rackspace is offering a $250 promotional credit towards the first two months of service. Learn more at www.BareMetalBigData.com.

OnMetal Cloud Big Data Platform is a turn-key service, which eliminates the need to configure and integrate complex hardware and software infrastructure. Senior business leaders now have a simple alternative for implementing their big data agendas. The beta launch of support for Apache Spark also offers companies the tools needed to accelerate the development and analysis of data science applications. For instance, developers can interact with data in real time via Scala or Python Shells. And with the inclusion of high level tools like Spark SQL, Spark Streaming, MLib and GraphX, developers and data scientists can now take advantage of the most powerful tools from Spark for streaming, machine learning, and graph-optimized applications.

Highlights include:

  • Big Data as a Service – The solution offers a Hadoop and Spark hardware and software stack with the elasticity and availability of the Rackspace Managed Cloud. This saves customers time and money in deploying, maintaining and scaling Big Data workloads.
  • Rapid Time to Market – Data Scientists and decision makers can now launch a big data platform in three clicks, saving significant time, money and resources. Once deployed, developers can leverage Spark to rapidly write applications using Java, Scala or Python and use Spark interactively from the Scala and Python shells.
  • Breakthrough Performance –OnMetal Cloud Big Data for Spark is engineered for break-through performance, enabling data scientists to iterate with large data sets. With Spark, beta customers can now leverage the speed of memory optimized processing to accelerate data discovery. In preliminary DFSIO and Terasort performance benchmark testing for OnMetal Cloud Big Data platform, results show an average of 50 to 100% improvement from the standard Cloud Big Data Platform instance at Rackspace.

With this announcement, Rackspace continues to expand the breadth and capability of its portfolio of managed databases, now supporting the most popular Big Data, SQL, and NoSQL databases. This includes Hadoop, Spark, MongoDB, Redis, Oracle, Microsoft SQL Server, MySQL, Percona, and MariaDB. Customers have the flexibility to deploy across private, public, bare metal and hybrid clouds with options to automate and reduce the time and money needed to deploy, scale, manage and help ensure the availability of production database applications.

“Enterprises are showing increasing interest in the value provided by the large-scale data processing that Hadoop and Spark can provide, but can be wary of the upfront cost and complexity of setting up a cluster to prove that value,” said Matt Aslett, research director, data platforms and analytics, 451 Research. “Managed services such as this enable enterprises to focus their energies on generating business insights rather than configuring and managing infrastructure.”

OnMetal Cloud Big Data is now available in North America. The solution is anticipated to roll out in International data centers at the end of 2014.

For additional information on OnMetal Cloud Big Data, please visit http://www.rackspace.com/blog/big-data-on-bare-metal-dont-sacrifice-performance-for-flexibility/.

About Rackspace

Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise andFanatical Support®allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies. Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 200,000 business customers from data centers on four continents. It ranks #29 on Fortune’s list of 100 Best Companies to Work Forrackspace.com.

Forward-looking Statement

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical facts are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or market acceptance associated with OnMetal Cloud Servers; anticipated operational and financial benefits from OnMetal Cloud Big Data Platform; any statements concerning expected development, performance or operational results related to any particular customer or customers of our customers associated with our cloud solutions; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the possibility that expected benefits from OnMetal Cloud Big Data Platform may not materialize because this product is not generally accepted in the marketplace, which could occur due to certain factors including (i) a failure to market the product cost effectively, differentiate the product from competitive products or communicate differentiations effectively, (ii) the reliability, quality or compatibility associated with the product, (iii) changes in technology which adversely affect the product’s benefit, (iv) slowdowns in the general economy or technology industry that impact consumer spending habits, (v) internal strategy decisions that impact the product, (vi) issues relating to the performance of a customer’s configuration caused by forces outside of the control of Rackspace; and (vi) other risks that are described in Rackspace Hosting’s Form 10-Q for the year ended June 30, 2014, filed with the SEC on August 11, 2014. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

 

Media Contact:

Christina Weaver

210-312-4593

Christina.weaver@rackspace.com

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