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YETI Coolers Taps Rackspace for Performance, Expertise as Ecommerce Presence Heats Up

YETI Online Sales Increase More Than 750x with Rackspace Digital

SAN ANTONIO – June 23, 2015 - Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced that YETI, the premium cooler and drinkware retailer, is leveraging Rackspace Managed Cloud to power its fast-growing ecommerce site. With the flexibility of a hybrid Magento environment and Rackspace Digital expertise, YETI maintains a responsive website and scales for traffic spikes without compromising performance.

YETI began working with the Rackspace Digital team in 2012 when the company embarked on a full redesign of its ecommerce platform. Tailored for ecommerce and retail workloads, Rackspace Digital practice area experts deliver solutions that are optimized for fast load times, enhanced security and PCI compliance requirements with a 100 percent uptime guarantee and a wide range of available security solutions. According to YETI, since switching to Rackspace with support for Magento in 2012, YETI’s online sales have increased more than 750 percent.

“In 2012, YETI faced a significant challenge,” said Sara Kenton, director of digital at YETI. “We wanted to completely reinvent our brand and ecommerce experience by adopting a Magento platform, but had no internal resources to execute the redesign. Rackspace was the best fit for our business because of their Magento expertise and commitment to exceptional customer service. Without an internal IT team, we rely heavily on our Rackspace support team. Working with them is like having a dedicated IT team on-site.”

YETI is seeing rapid growth of its mobile presence due to an active customer base that increasingly relies on smart phones to make purchases on the go. Mobile traffic accounts for 66 percent of YETI’s total online traffic, which is a 200 percent increase from 2012. To keep up with online sales growth, YETI leverages fully managed support from Rackspace Digital practice area experts to power a responsive, hybrid Magento site.

Responsive web design optimizes and streamlines displays across multiple devices including desktop and mobile. A responsive site allows YETI to maintain efficiency across all online channels with a lean internal IT team, adapting quickly for product launches and marketing campaigns. A Rackspace hybrid cloud environment allows the company to withstand traffic spikes associated with holidays like Father’s Day and Black Friday as well as features on the home page of Google.

“Architecting and maintaining an ecommerce platform for a retail brand that is growing as quickly as YETI is a very complex process,” said Kyle Metcalf, senior director of the Rackspace Digital practice area. “Often, retailers have to sacrifice performance for design, or stability for load times. With custom solutions architected by Rackspace experts and 24x7x365 Fanatical Support, YETI is able to run a responsive site without sacrificing performance. As more consumers turn to the Web for their purchases, retailers will be hard-pressed to work with digital experts who can help design and support these complex solutions.”

Rackspace hosts more Magento sites than any other hosting provider and has been the #1 hosting provider for the Internet Retailer Top 1,000 for four consecutive years.

YETI coolers will discuss how it solves for rapid ecommerce growth with Magento and a Rackspace team of digital experts at the Rackspace::Solve Dallas event on June 25, 2015. To register for Rackspace::Solve Dallas, visit http://solve.rackspace.com.

For more information on how Yeti works with Rackspace, see the post on the Rackspace Blog: http://www.rackspace.com/blog/yeti-coolers-keeps-focus-on-cold-instead-of-it-support/.

About Rackspace
Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies.  Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents. www.rackspace.com

Forward Looking Statement
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or operational results related to any particular customer or customers of our customers associated with our hosting solutions; any other statements of expectation or belief; and any statements of assumptions underlying any of the foregoing.  Risks, uncertainties and assumptions include issues relating to the performance of a customer’s configuration caused by forces outside of the control of Rackspace; changes in the economy, technological and competitive factors, regulatory factors, and other risks that are described in Rackspace Hosting’s Form 10-Q for quarter ended March 31, 2015, filed with the SEC on May 11, 2015. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

Media Contact
Monica Jacob
210-312-6745
monica.jacob@rackspace.com

Zipline Labs Reinvents Money Transfer by Leveraging Rackspace Managed Cloud

Rackspace DevOps Automation Service Helps Money Movement Mobile App Scale for App Store Launch

SAN ANTONIO – June 16, 2015 - Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced that Zipline Labs, a mobile money movement platform, is leveraging Rackspace Managed Cloud and DevOps Automation Service to power its application and API. With continuous deployment and monitoring, Zipline achieves optimal uptime and performance so it can deliver a seamless, real-time messaging experience to users.

Released in the Apple App Store and Google Play in May 2015, Zipline is a mobile app that aims to make sharing money with friends as easy as sending a picture. The app is the first bank-compliant messaging platform that connects directly to users’ bank accounts, allowing them to send and receive gifts and reimbursements, in groups or individually, in real time and for free.

“When people download our app, they typically download it with a friend or group of friends, and they want to see their conversation happening in real-time, including any money transfers,” said Kirk Bowman, founder of Zipline Labs. “Therefore, high availability and performance are our primary concerns at Zipline. Rackspace DevOps Automation Service allows us to achieve the depth of scale needed for our application to perform quickly and consistently, and the breadth of scale needed for our application to maintain uptime as it grows exponentially with our recent release on the iOS and Android app stores. And with Fanatical Support®, we have access to a group of experts who operate as an extension of our IT team with extensive knowledge of our business and application.”

According to an IDC report, “IDC predicts 2015 will be a tipping point for the mobile payment industry as standardization and technological innovation in hardware and security measures drive greater adoption. As this industry matures, there will be greater convergence of mobile payment solutions with cloud, data analytics and social technologies, generating new business value proposition and unique industry-specific use cases for businesses and merchants.”1

While many startups view devops as an option for the future, Zipline was built on Rackspace DevOps from its inception, ramping up its first API in 2014. Rackspace DevOps Automation Service allows Zipline to standardize efforts like infrastructure deployment to achieve faster innovation, accelerated time to market and improved development quality, so it can scale as the app’s user base grows without compromising performance.

As a small startup, Zipline field-tests its application by pushing new code into production and making necessary updates as it receives feedback in real time. Rackspace DevOps tools and support help Zipline achieve real-time commit histories by deploying fixes to any problem identified in the server environment in a matter of seconds.

“Zipline has revolutionized the way we think about sharing money by enabling it to move at Internet speed and between multiple groups of people,” said Prashanth Chandrasekar, GM of Rackspace DevOps. “This type of application requires powerful technology and expertise to make it successful. DevOps is iterative, constantly evolving and updating in real time like many born-on-the-cloud companies, so it is the perfect fit for businesses like Zipline that want an IT methodology conducive to the pace of their growth. With Rackspace DevOps Automation Service, Rackspace manages these DevOps tools so our customers can focus on innovating and growing their core businesses.”

To learn more about how Zipline Labs uses Rackspace DevOps, see their post on the Rackspace Blog.

[1] Source: IDC, Mobile Payments — Where Do We Go from Here?, doc #AU245779, January 2015 

About Rackspace
Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies.  Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents. www.rackspace.com

Forward Looking Statement
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or operational results related to any particular customer or customers of our customers associated with our hosting solutions; any other statements of expectation or belief; and any statements of assumptions underlying any of the foregoing.  Risks, uncertainties and assumptions include issues relating to the performance of a customer’s configuration caused by forces outside of the control of Rackspace; changes in the economy, technological and competitive factors, regulatory factors, and other risks that are described in Rackspace Hosting’s Form 10-Q for quarter ended March 31, 2015, filed with the SEC on May 11, 2015. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

Media Contact:
Monica Jacob
210-312-6745
monica.jacob@rackspace.com

Rackspace Recognized as Winner for 2015 Microsoft Hosting Partner of the Year Award

SAN ANTONIO — June 4, 2015 — Rackspace today announced it has won the 2015 Microsoft Hosting Partner of the Year Award. The company was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.

“As a five-time Microsoft Hosting Partner of the year and leader in the managed cloud, Rackspace is honored to accept the award again this year,” said Todd Cione, chief revenue officer, Rackspace. “This recognition highlights our commitment to providing customers Fanatical Support® on Microsoft’s leading technology platforms and products. We look forward to continuing our work with Microsoft on technology innovation, business transformation for customers, and deepening our expertise as the cloud market continues to mature.”

Awards were presented in several categories, with winners chosen from a set of more than 2,300 entrants from 108 different countries worldwide. Rackspace was recognized for providing outstanding solutions and services in Hosting Partner of the Year category. The Hosting Partner of the Year Award recognizes a partner that demonstrates solution innovation and exemplary commitment to engaging with Microsoft.

“Microsoft’s success as a company is dependent upon our ecosystem of great partners, and Rackspace is a shining example of the kind of innovation our partners continue to drive year after year,” said Phil Sorgen, corporate vice president, Worldwide Partner Group, Microsoft Corp. “We are pleased to recognize Rackspace for being selected as winner of the 2015 Microsoft Hosting Partner of the Year award and for demonstrating excellence in providing value to our mutual customers.”

The Microsoft Partner of the Year Awards recognizes Microsoft partners that have developed and delivered exceptional Microsoft-based solutions during the past year.

About Rackspace

Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies.  Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents. www.rackspace.com

Forward-Looking Statement

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements about historical results or third party data that may suggest trends for our business or industry; any statements of the plans, strategies, and objectives of Rackspace for future operations or growth; any statements of expectation or belief regarding future events, and any statements of assumptions underlying any of the items mentioned. Risks, uncertainties and assumptions include the possibility that expected growth or success may not materialize because of Rackspace’s failure to provide Fanatical Support, failure to execute on its operational plans, rapid technological changes that adversely affect the demand for Rackspace services, shifts in customer demand, customers’ and potential customers’ acceptance of Rackspace products and services, and other risks that are described in Rackspace Hosting’s Form 10-Q for the quarter ended March 31, 2015, filed with the SEC on May 11, 2015. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

#   #   #

Media Contact:

Christina Weaver

Christina.weaver@rackspace.com

210-312-4593

Product or service names mentioned herein may be the trademarks of their respective owners.

ObjectRocket by Rackspace Announces Fully Managed Dedicated MongoDB Solution

Helps Customers to More Securely Scale MongoDB in Highly Regulated Industries Including Healthcare and Financial Services

NEW YORK (MongoDB World) – June 1, 2015 - Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced a dedicated option of ObjectRocket™ for MongoDB™ databases, a solution that combines the speed and scalability of the ObjectRocket purpose-built platform with fully dedicated hardware and networking for compliance-dependent use cases. This solution can help customers with the performance, security and compliance requirements of high-risk industries such as healthcare, financial services and insurance.

Built on a custom, dedicated architecture, ObjectRocket for MongoDB can power the most demanding database workloads by providing full utilization of resources for host machines, and a level of isolation that enterprise customers demand. With ObjectRocket for MongoDB, customers can leverage Rackspace expertise and Fanatical Support®, which allows them to focus their in-house resources on building mission-critical, highly secure applications instead of managing their database environments.

“Dedicated ObjectRocket lets applications scale to millions of MongoDB operations per second while providing higher levels of security because it gives customers a fully managed, dedicated rack of MongoDB,” said Chris Lalonde, co-founder of ObjectRocket. “This offering brings together all the features customers have come to expect from ObjectRocket such as a fully isolated environment, encryption at rest and dedicated networking components. On top of all of that, we have a team of experts for MongoDB staffed 24×7, so customers can focus on building their business.”

Thousands of customers have adopted the fully managed ObjectRocket for MongoDB solution because of its enhanced security, high performance, automatic scalability, high availability and intelligent automation. Features of ObjectRocket for MongoDB now include:

  • Enterprise Security Options – Helps secure customers’ applications with enterprise-grade security options including encryption at rest, policy based network access control, role based access control and log management.
  • Security and Compliance – Enables Rackspace security experts to assess customer environments, offer guidance and recommend a range of tools that can help satisfy stringent compliance standards.
  • Purpose Built Platform – Allows customers to take advantage of a unique, fully managed platform optimized for MongoDB workloads, backed by experts for MongoDB.
  • Choice of Deployment Models – Offers deployment options that best fit customers’ internal IT, security and compliance needs, with custom, dedicated architectures for complete customer control.
  • Suite of Developer & Automated Tools – Speeds up time-to-market and helps reduce downtime with both backend (automated deploying) and customer facing tools, making it easier to operate.
  • Data Portability – Leverages the universality of open source, community edition, MongoDB so customer data is portable.
  • Application Portability – Runs applications anywhere, including in Rackspace or AWS data centers via AWS Direct Connect with integrated Access Control List (ACL) sync.

“As enterprises develop next-generation applications that leverage mobile, social, and analytics technologies, IT departments must match the use case to the broad array of open-source database options,” says Melanie Posey, Research VP, IaaS/Hosting Infrastructure Services at IDC.  “For many organizations, however, finding and retaining database experts able to navigate the complexities of database technologies such as MySQL, MongoDB, and Hadoop and meeting the enterprise demands of database high availability, scalability, security, and compliance across multiple databases presents a challenge. Managed cloud providers such as Rackspace can help organizations deploy, scale, and secure new data-driven applications and analytics platforms, drawing upon deep expertise across the range of popular open-source databases and enterprise-grade managed services like ObjectRocket for MongoDB.”

Rackspace is committed to supporting fully managed versions of the most popular NoSQL, big data and relational databases including MongoDB, Redis, Hadoop, Apache Spark, Oracle Database, Microsoft SQL Server, MySQL, Percona, and Maria DB. With support for multiple databases, customers have the flexibility to deploy across private, public, bare metal and hybrid clouds with options to automate and reduce the time and money needed to deploy, scale, manage and help ensure the availability of production database applications.

ObjectRocket for MongoDB on dedicated infrastructure at Rackspace is generally available in the US and International regions. To learn more or to schedule a free consultation, visit https://objectrocket.com/dedicated/.                                                               

Follow: @ObjectRocket

About ObjectRocket Services

ObjectRocket is the managed service for MongoDB from Rackspace that makes the NoSQL database highly available, easy to deploy and simple to maintain.

ObjectRocket is a trademark of Rackspace US, Inc. MongoDB is a trademark of MongoDB, Inc. All other trademarks are the property of their respective owners.

About Rackspace

Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies.  Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents. www.rackspace.com

 Media Contact:

Christina Weaver

christina.weaver@rackspace.com

Mark Cuban Companies Leverages Rackspace Managed Cloud to Drive Optimal Performance for Shark Tank Start-Ups

EmazingLights Handles Traffic Spikes of 700 percent with the Rackspace Managed Cloud

NEW YORK – May 7, 2015 - Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced that Mark Cuban Companies is using Rackspace Digital with DevOps automation to help its portfolio companies handle the sudden spikes in web traffic that occur following appearances on the ABC hit show, “Shark Tank.” The discussion took place at the Rackspace::Solve™ conference in New York City, which featured Rackspace experts and customers discussing how they solve their toughest IT challenges.

Mark Cuban Companies (MCC), the portfolio business for celebrity entrepreneur, Mark Cuban, offers business guidance to portfolio companies in a wide array of industries including retail, food and beverage, technology and healthcare. MCC leverages Rackspace Managed Cloud for its MarkCubanCompanies.com website. In addition, a large number of businesses in the MCC portfolio utilize Rackspace Digital with DevOps automation for web content management systems and e-commerce solutions. Rackspace DevOps experts help MCC portfolio businesses re-architect their IT infrastructure so they can survive what has become known as the “Shark Tank” effect – the flood of traffic from “Shark Tank” viewers to the pitching company’s site following an appearance on the show.

“We work with a number of the businesses that appear on ‘Shark Tank’ to ensure that when it’s their time in the spotlight, their websites don’t fail,” said Michael Johnstone, director of web services at Mark Cuban Companies, who presented at Rackspace::Solve New York. “If their sites crash, it’s a lost opportunity. We’re invested in seeing these companies succeed, and Rackspace has excelled in supporting their web infrastructure.”

EmazingLights, a California-based retail company that is the largest distributor of premium light glove sets for a dance trend known as “gloving,” is an example of this relationship in action. Brian Lim, CEO and founder of EmazingLights and sister company, iHeartRaves, appeared on the sixth season of “Shark Tank” on March 13, 2015. EmazingLights was funded by Mark Cuban and immediately engaged with Rackspace to move from a dedicated environment to a full-cloud Magento environment that could withstand the impending surge in web traffic that the company’s site would receive. According to EmazingLights, when the show aired, the site experienced an increase in traffic of over 700 percent. At its peak, traffic spiked to over 5,000 visitors who remained on the site for over five minutes.

“Moving to the cloud in a matter of weeks was a big challenge,” said Lim. “The Rackspace Digital team pulled several 20-hour days to test and re-test our environment to ensure we maintained uptime the day ‘Shark Tank’ aired. Fanatical Support is not just a mantra at Rackspace. They went well above and beyond our expectations and treated our business as though it was their own.”

Prior to the “Shark Tank” airing, websites for EmazingLights and iHeartRaves traditionally received a combined 5,000 to 6,000 hits daily. On the March 13, they received eight times the typical traffic, topping out at over 40,000 sessions in one day. Since the show’s air date, EmazingLights’ traffic has tripled, sales have risen and it has opened three additional stores in the U.S. EmazingLights was named to the Inc. 5000 list for 2014, for achieving a 2,281 percent growth rate over 3 years, bringing in $5.8 million in revenue in 2013.

“While startups can be very technical, many don’t have the expertise or budget to build an extensive IT team to manage their environment for an event as big as ‘Shark Tank’,” said John Engates, chief technology officer at Rackspace. “Mark Cuban Companies and Rackspace work together to provide the business and IT guidance that MCC portfolio startups need to grow to enterprise level and tackle various obstacles that come their way. After all, these companies need to focus on solidifying their business plan for the rapid growth they will experience, instead of worrying about whether their website can handle the traffic spike.”

About Rackspace
Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies. Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents. www.rackspace.com

Forward Looking Statement
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or operational results related to any particular customer or customers of our customers associated with our hosting solutions; any other statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include issues relating to the performance of a customer’s configuration caused by forces outside of the control of Rackspace; changes in the economy, technological and competitive factors, regulatory factors, and other risks that are described in Rackspace Hosting’s Form 10-K for the quarter and year ended December 31, 2014, filed with the SEC on March 2, 2015. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

Media Contact:
Monica Jacob
210-312-6745
monica.jacob@rackspace.com

Rackspace Announces Fanatical Support® for Office 365™

Managed Cloud Leader to Offer Services for Microsoft Productivity Suite

SAN ANTONIO – May 5, 2015 - Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced that it will offer Fanatical Support® and premium managed services for Microsoft Office 365, a leading cloud business productivity solution. With two new offerings, Fanatical Support for Office 365 and Rackspace Managed Services for Office 365, customers can purchase multiple Office 365 services from Rackspace including migration assistance and tier-one support, as well as premium managed services for Office 365 licenses not originally purchased from Rackspace.

Rackspace support for Office 365 is the newest addition to the Cloud Office at Rackspace portfolio, which offers customers the flexibility to choose from a broad set of fully-managed business productivity tools delivered on a variety of technology platforms to help meet customers’ communication and collaboration needs. Rackspace will resell and support six Office 365 plans with management services for SMB and mid-market customers including deployment and migration assistance, tier-one troubleshooting and prioritized Microsoft support escalations. Additionally, Rackspace will offer managed services for Office 365, including a dedicated support team, on Office 365 licenses purchased through Rackspace or directly from Microsoft for mid-market and enterprise customers.

Rackspace has supported Microsoft Exchange for more than eight years. This new announcement extends the relationship with Microsoft to support customers across the Office 365 suite who are looking for an increased level of support. According to Gartner, “as of 2Q14, only 10% of users (67 million) in the overall enterprise office market have moved to cloud office systems and most have focused on email, not the broad range of capabilities.” However, “after slow growth from 2007 to 2013, cloud office system adoption is accelerating. It will reach 25% of the market’s total potential by the end of 2017, 50% by 2020 and 90% by the market’s 20th birthday in 2027.”1

“As more businesses adopt cloud collaboration tools, they will need a trusted provider to help manage them, so they can focus on their core business,” said John Engates, chief technology officer at Rackspace. “The launch of Rackspace support for Office 365 furthers Rackspace’s commitment to deliver the workplace collaboration and productivity tools that customers need with the added value of Fanatical Support, so customers can avoid the pain of managing these tools themselves. As a Microsoft Gold Certified Partner and four-time Hosting Partner of the Year, Rackspace is thrilled to further expand our relationship with Microsoft and continue to support applications and technology outside our own datacenters.”

Rackspace support for Office 365 will include two solution offerings:

  • Fanatical Support® for Office 365™ – Rackspace will sell and offer tier-one support for six Office 365 business and enterprise plans including Office 365 Business Essentials, Business, Business Premium, ProPlus, Enterprise E1 and Enterprise E3. Customers will receive free Microsoft Exchange migrations and Fanatical Support from a team of Cloud Office specialists.
  • Rackspace® Managed Services for Office 365™ – Rackspace will offer a premium level of support and advisory services for mid-market and enterprise-level customers on top of Office 365 plans through either Rackspace or Microsoft. This level of managed support includes Exchange migrations, onboarding and deployment assistance and tier-one troubleshooting, plus Advisory Services from a dedicated account team to help configure Office 365 to best fit customers’ unique business IT needs.

“Microsoft Office 365 is one of the world’s most popular email and productivity solutions in the cloud, with a run rate of over $2.5 billion in 2014,” said Aziz Benmalek, vice president, Hosting Service Provider business at Microsoft. “As a leading managed cloud company, Rackspace is well positioned to offer premium support for Office 365 so customers have more variety when deciding on the support level that best suits their business needs. We are pleased to see Rackspace continue to expand our longstanding collaboration following them joining the Microsoft Cloud OS Network in November and now adopting Office 365 into their Cloud Office suite.”

Rackspace Office 365 offerings are currently in early access and available in the U.S. only. They will roll out internationally in the second half of 2015. This is the latest workplace collaboration tool in the Rackspace Cloud Office suite, which includes a variety of Rackspace, Microsoft and Google technologies like hosted Microsoft Exchange and Rackspace Email, Skype for Business and Microsoft SharePoint productivity tools, Office 365, and other workplace collaboration services, all backed by Fanatical Support. To learn more about Office 365 support at Rackspace, visit http://o365.rackspace.com.

1 Gartner, Hype Cycle for Content Management, 2014, 24 July 2014

About Rackspace

Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies.  Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents. www.rackspace.com

Forward Looking Statement

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical facts are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or market acceptance associated with Fanatical Support and Rackspace Managed Services for Office 365 offering; anticipated operational and financial benefits from Fanatical Support and Rackspace Managed Services for Office 365 offering; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the possibility that expected benefits from Fanatical Support and Rackspace Managed Services for Office 365 may not materialize because this product and services are not generally accepted in the marketplace, which could occur due to certain factors including (i) a failure to market the product and services cost effectively, differentiate the product and services from competitive products or communicate differentiations effectively, (ii) the reliability, quality or compatibility associated with the product and services, (iii) changes in technology which adversely affect the product’s benefit, (iv) slowdowns in the general economy or technology industry that impact consumer spending habits, (v) internal strategy decisions that impact the product; and (vi) other risks that are described in Rackspace Hosting’s Form 10-K for the quarter and year ended December 31, 2014, filed with the SEC on March 2, 2015. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

 

Media Contact:

Monica Jacob

210-312-6745

monica.jacob@rackspace.com

Rackspace Launches New Content Delivery Networking Service with Akamai

SAN ANTONIO – April 28, 2015 - Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced the launch of Rackspace Content Delivery Network (CDN).  This new service is powered by Akamai Technologies, the global leader in CDN services. With the launch of the Rackspace CDN offering, Rackspace and Akamai are expanding their long‑standing relationship to offer customers integrated, “one-click” access to Akamai’s industry-leading CDN services via the Rackspace portal. Rackspace CDN will help customers more easily and efficiently deliver entire websites or web applications with global scale and reliability through on-demand access to the Akamai Intelligent Platform.

Research suggests that nearly half of web users tend to leave a website and abandon their search or purchase if the desired page doesn’t load in the first 3 seconds.[1]  Rackspace CDN allows businesses to deliver website content and applications to their customers faster, helping to improve site traffic and customer engagement.

The integration of Akamai’s CDN into our cloud platform allows us to create an on demand, utility-based, content delivery solution, which expands the Rackspace managed cloud portfolio,” said Steve Crusenberry, senior vice president, infrastructure at Rackspace. “As more of our customers focus on the performance of their digital platform, our new CDN solution will give them a faster, more reliable way to deliver website content to their customers across the world. Our relationship with Akamai is an example of our commitment to provide Fanatical Support® with industry leading technologies for all of our customers.  We’re proud to be fulfilling our commitment with today’s launch of Rackspace CDN.”

With Rackspace CDN, customers now have a competitive advantage, as they will be able to scale out their worldwide presence efficiently without massive infrastructure investments. Rackspace’s ability to provision enterprise services at scale is a

hallmark of Fanatical Support. During the early access program, Rackspace CDN specialists were able to provision 300 customers in less than 24 hours.

“Through this strategic relationship, Rackspace customers can benefit from even easier, faster access to the global scale, reach and performance of the Akamai CDN,” said John Sconyers, senior director, Cloud Services Partners, Akamai. “This integration can help users quickly turn on CDN capabilities, using APIs, through Rackspace and immediately take advantage of the ability to offload full web sites and web applications.”

For more information on the new Rackspace CDN offering, visit www.rackspace.com/cdn.

About Rackspace

Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies.  Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents.

Forward Looking Statement

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical facts are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or market acceptance associated with Rackspace Content Delivery Network offering; anticipated operational and financial benefits from Rackspace Content Delivery Network offering; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the possibility that expected benefits from Rackspace Content Delivery Network may not materialize because this product is not generally accepted in the marketplace, which could occur due to certain factors including (i) a failure to market the product cost effectively, differentiate the product from competitive products or communicate differentiations effectively, (ii) the reliability, quality or compatibility associated with the product, (iii) changes in technology which adversely affect the product’s benefit, (iv) slowdowns in the general economy or technology industry that impact consumer spending habits, (v) internal strategy decisions that impact the product; and (vi) other risks that are described in Rackspace Hosting’s Form 10-K for the quarter and year ended December 31, 2014, filed with the SEC on March 2, 2015. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

[1] Speed Is A Killer – Why Decreasing Page Load Time Can Drastically Increase Conversions, Kiss Metrics.

Media Contact:

Brandon Brunson

210.312.1357

brandon.brunson@rackspace.com

 

 

Rackspace Names Scott Crenshaw Senior Vice President, Strategy and Product

Technology industry veteran to drive product development and help lead managed cloud strategy

SAN ANTONIO – April 15, 2015 – Rackspace® (NYSE:RAX), the #1 managed cloud company, named Scott Crenshaw as senior vice president of strategy and product, effective April 6, 2015. Crenshaw, who joins Rackspace from VeriSign, Inc., will oversee the company’s corporate strategy, business development and product and engineering portfolio. He reports to Taylor Rhodes, president and CEO of Rackspace.

“We are excited to have someone of Scott’s caliber and experience joining our team,” said Rhodes. “Throughout his career, Scott has established a strong track record of developing winning strategies, managing and growing unique product offerings and working collaboratively with colleagues and customers. Scott will work closely with our marketing, sales, support and other critical functions to drive compelling product offerings and the best customer experience in the industry. I am confident that Scott will bring tremendous value to our company and customers.”

“As the managed cloud leader, Rackspace is strongly positioned to capitalize on the increasing market demand for managed cloud services and expertise,” said Crenshaw. “I am thrilled to be a part of this talented team at such an exciting moment in the company’s history. I look forward to building great products and delivering Fanatical Support® to Rackspace customers worldwide.”

About Scott Crenshaw

Prior to joining Rackspace, Crenshaw was senior vice president of products at VeriSign, Inc., where he led the development of the company’s new products and services, including key growth areas.

Before joining Verisign in 2013, Crenshaw was senior vice president, strategy, and chief marketing officer for Acronis, Inc., a data backup and recovery solutions provider. Previously, he served eight years in executive positions at Red Hat, Inc., including vice president and general manager of the cloud business unit and, previously, in the same capacity for the company’s Linux platform business unit.

Prior to Red Hat, Crenshaw was the chief executive officer of NTRU Cryptosystems, Inc., a provider of embedded security solutions. He held a number of executive positions at enterprise software vendor Datawatch Corporation, including vice president of business development and vice president of product development. Early in his career he co-founded a networking startup.

Crenshaw holds a Bachelor of Science in computer science from North Carolina State University and a Master of Business Administration from the Massachusetts Institute of Technology, where he was a Sloan Fellow at the Sloan School of Management.

About Rackspace

Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies. Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Headquartered in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents. For more information, visit www.rackspace.com.

Forward Looking Statement

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning anticipated operational and financial benefits from Rackspace strategies related to additions or changes in leadership, any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing.  Risks, uncertainties and assumptions include issues relating to the performance of a customer’s configuration caused by forces outside of the control of Rackspace; changes in the economy, technological and competitive factors, regulatory factors, and other risks that are described in Rackspace Hosting’s Form 10-K for the quarter and year ended December 31, 2014, filed with the SEC on March 2, 2015. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

 

Media Contact:

Brandon Brunson

210.312.1357

brandon.brunson@rackspace.com

 

Video: Who Is Going To Manage Your Cloud?

“Who is going to manage your cloud?”

It’s a question we see shaping IT decisions for the next decade. The cloud’s speed, flexibility and price have opened up myriad opportunities for companies, but they’ve also created complexity. Companies must increasingly ask themselves if they want to spend their time looking for the hard to find experts to manage their cloud, or if they want to partner with a company like Rackspace on what we call the “do it together cloud” model.

In this video, CEO Taylor Rhodes and CTO John Engates discuss how Rackspace’s “do it together cloud” works for premier companies like Under Armour, Tinder and Zulily. Check it out, and let us know what you think in the comments.

Tinder Swipes Right for Rackspace Managed Cloud

Leading Mobile Dating App Leverages ObjectRocket by Rackspace to Power its Mobile Matching Capabilities; Improves Application Performance by 4X

SAN ANTONIO – March 4, 2015 - Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced that Tinder, the widely popular matchmaking mobile app, is leveraging ObjectRocket™ by Rackspace to power its matching and moment rating capabilities.

ObjectRocket provides Tinder with a highly available, infinitely scalable, database-as-a-service platform supported by Rackspace database expertise. Automation, specifically around sharding, allows Tinder to scale horizontally without taxing internal resources. Rackspace Managed Data Services, including ObjectRocket, simplifies database management by offering fully-managed public and private cloud solutions that span the most popular relational, NoSQL and big data platforms.

Since switching to Rackspace, Tinder has seen a 4x improvement in performance and stability. Additionally, with a staff of only 40, including 25 engineers, Tinder utilizes Rackspace for ongoing support of its IT team. This allows the company to focus on innovating and growing its core business while leveraging Rackspace DBA experts to assist with routine database management and 24×7 monitoring.

“Rackspace’s offering is the best of breed,” said Ryan Ogle, CTO of Tinder. “ObjectRocket by Rackspace is the fastest, most reliable MongoDB offering that we’ve ever tried, and with Fanatical Support® and Rackspace Managed Cloud, we can rest assured knowing that we always have a team of dedicated experts on our side, operating as an extension of our in-house team. With such a popular, fast-growing app, this type of scalability and support is crucial for the success of our business.”

Initially launched in August 2012 as a pilot on select college campuses, Tinder is now available in 24 languages and has millions of users globally. The app uses geolocation technology to connect users with potential matches in a specific radius and allows users to anonymously like or reject matches by swiping right or left, respectively. Tinder matches two users when they mutually swipe right to “like” each other’s profiles, and moment capabilities allow users to take a photo and share it as a moment with all matches. Tinder users swipe through 1.7 billion profiles and make more than 25 million matches per day.

“The amount of data that businesses collect is growing exponentially, and the tools, knowledge and skills needed to manage that data at scale are becoming increasingly important as a result,” said John Engates, CTO of Rackspace. “With ObjectRocket, Tinder leverages Rackspace’s economies of expertise in the data space so they can avoid the cost and burden of managing their data themselves. This way, Tinder can focus on performing at scale and continuing to innovate to connect more people around the globe.”

To learn more about Tinder, visit http://www.gotinder.com.

About Rackspace

Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies. Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents. It ranks #29 on Fortune’s list of 100 Best Companies to Work Forwww.rackspace.com

Forward Looking Statement

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or operational results related to any particular customer or customers of our customers associated with our hosting solutions; any other statements of expectation or belief; and any statements of assumptions underlying any of the foregoing.  Risks, uncertainties and assumptions include issues relating to the performance of a customer’s configuration caused by forces outside of the control of Rackspace; changes in the economy, technological and competitive factors, regulatory factors, and other risks that are described in Rackspace Hosting’s Form 10-Q for quarter ended September 30, 2014, filed with the SEC on November 10, 2014. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

Media Contact:

Monica Jacob
210-312-6745
monica.jacob@rackspace.com

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