Support: 1-800-961-4454
Sales Chat
1-800-961-2888

Mark Cuban Companies Leverages Rackspace Managed Cloud to Drive Optimal Performance for Shark Tank Start-Ups

EmazingLights Handles Traffic Spikes of 700 percent with the Rackspace Managed Cloud

NEW YORK – May 7, 2015 - Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced that Mark Cuban Companies is using Rackspace Digital with DevOps automation to help its portfolio companies handle the sudden spikes in web traffic that occur following appearances on the ABC hit show, “Shark Tank.” The discussion took place at the Rackspace::Solve™ conference in New York City, which featured Rackspace experts and customers discussing how they solve their toughest IT challenges.

Mark Cuban Companies (MCC), the portfolio business for celebrity entrepreneur, Mark Cuban, offers business guidance to portfolio companies in a wide array of industries including retail, food and beverage, technology and healthcare. MCC leverages Rackspace Managed Cloud for its MarkCubanCompanies.com website. In addition, a large number of businesses in the MCC portfolio utilize Rackspace Digital with DevOps automation for web content management systems and e-commerce solutions. Rackspace DevOps experts help MCC portfolio businesses re-architect their IT infrastructure so they can survive what has become known as the “Shark Tank” effect – the flood of traffic from “Shark Tank” viewers to the pitching company’s site following an appearance on the show.

“We work with a number of the businesses that appear on ‘Shark Tank’ to ensure that when it’s their time in the spotlight, their websites don’t fail,” said Michael Johnstone, director of web services at Mark Cuban Companies, who presented at Rackspace::Solve New York. “If their sites crash, it’s a lost opportunity. We’re invested in seeing these companies succeed, and Rackspace has excelled in supporting their web infrastructure.”

EmazingLights, a California-based retail company that is the largest distributor of premium light glove sets for a dance trend known as “gloving,” is an example of this relationship in action. Brian Lim, CEO and founder of EmazingLights and sister company, iHeartRaves, appeared on the sixth season of “Shark Tank” on March 13, 2015. EmazingLights was funded by Mark Cuban and immediately engaged with Rackspace to move from a dedicated environment to a full-cloud Magento environment that could withstand the impending surge in web traffic that the company’s site would receive. According to EmazingLights, when the show aired, the site experienced an increase in traffic of over 700 percent. At its peak, traffic spiked to over 5,000 visitors who remained on the site for over five minutes.

“Moving to the cloud in a matter of weeks was a big challenge,” said Lim. “The Rackspace Digital team pulled several 20-hour days to test and re-test our environment to ensure we maintained uptime the day ‘Shark Tank’ aired. Fanatical Support is not just a mantra at Rackspace. They went well above and beyond our expectations and treated our business as though it was their own.”

Prior to the “Shark Tank” airing, websites for EmazingLights and iHeartRaves traditionally received a combined 5,000 to 6,000 hits daily. On the March 13, they received eight times the typical traffic, topping out at over 40,000 sessions in one day. Since the show’s air date, EmazingLights’ traffic has tripled, sales have risen and it has opened three additional stores in the U.S. EmazingLights was named to the Inc. 5000 list for 2014, for achieving a 2,281 percent growth rate over 3 years, bringing in $5.8 million in revenue in 2013.

“While startups can be very technical, many don’t have the expertise or budget to build an extensive IT team to manage their environment for an event as big as ‘Shark Tank’,” said John Engates, chief technology officer at Rackspace. “Mark Cuban Companies and Rackspace work together to provide the business and IT guidance that MCC portfolio startups need to grow to enterprise level and tackle various obstacles that come their way. After all, these companies need to focus on solidifying their business plan for the rapid growth they will experience, instead of worrying about whether their website can handle the traffic spike.”

About Rackspace
Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies. Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents. www.rackspace.com

Forward Looking Statement
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or operational results related to any particular customer or customers of our customers associated with our hosting solutions; any other statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include issues relating to the performance of a customer’s configuration caused by forces outside of the control of Rackspace; changes in the economy, technological and competitive factors, regulatory factors, and other risks that are described in Rackspace Hosting’s Form 10-K for the quarter and year ended December 31, 2014, filed with the SEC on March 2, 2015. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

Media Contact:
Monica Jacob
210-312-6745
monica.jacob@rackspace.com

Rackspace Announces Fanatical Support® for Office 365™

Managed Cloud Leader to Offer Services for Microsoft Productivity Suite

SAN ANTONIO – May 5, 2015 - Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced that it will offer Fanatical Support® and premium managed services for Microsoft Office 365, a leading cloud business productivity solution. With two new offerings, Fanatical Support for Office 365 and Rackspace Managed Services for Office 365, customers can purchase multiple Office 365 services from Rackspace including migration assistance and tier-one support, as well as premium managed services for Office 365 licenses not originally purchased from Rackspace.

Rackspace support for Office 365 is the newest addition to the Cloud Office at Rackspace portfolio, which offers customers the flexibility to choose from a broad set of fully-managed business productivity tools delivered on a variety of technology platforms to help meet customers’ communication and collaboration needs. Rackspace will resell and support six Office 365 plans with management services for SMB and mid-market customers including deployment and migration assistance, tier-one troubleshooting and prioritized Microsoft support escalations. Additionally, Rackspace will offer managed services for Office 365, including a dedicated support team, on Office 365 licenses purchased through Rackspace or directly from Microsoft for mid-market and enterprise customers.

Rackspace has supported Microsoft Exchange for more than eight years. This new announcement extends the relationship with Microsoft to support customers across the Office 365 suite who are looking for an increased level of support. According to Gartner, “as of 2Q14, only 10% of users (67 million) in the overall enterprise office market have moved to cloud office systems and most have focused on email, not the broad range of capabilities.” However, “after slow growth from 2007 to 2013, cloud office system adoption is accelerating. It will reach 25% of the market’s total potential by the end of 2017, 50% by 2020 and 90% by the market’s 20th birthday in 2027.”1

“As more businesses adopt cloud collaboration tools, they will need a trusted provider to help manage them, so they can focus on their core business,” said John Engates, chief technology officer at Rackspace. “The launch of Rackspace support for Office 365 furthers Rackspace’s commitment to deliver the workplace collaboration and productivity tools that customers need with the added value of Fanatical Support, so customers can avoid the pain of managing these tools themselves. As a Microsoft Gold Certified Partner and four-time Hosting Partner of the Year, Rackspace is thrilled to further expand our relationship with Microsoft and continue to support applications and technology outside our own datacenters.”

Rackspace support for Office 365 will include two solution offerings:

  • Fanatical Support® for Office 365™ – Rackspace will sell and offer tier-one support for six Office 365 business and enterprise plans including Office 365 Business Essentials, Business, Business Premium, ProPlus, Enterprise E1 and Enterprise E3. Customers will receive free Microsoft Exchange migrations and Fanatical Support from a team of Cloud Office specialists.
  • Rackspace® Managed Services for Office 365™ – Rackspace will offer a premium level of support and advisory services for mid-market and enterprise-level customers on top of Office 365 plans through either Rackspace or Microsoft. This level of managed support includes Exchange migrations, onboarding and deployment assistance and tier-one troubleshooting, plus Advisory Services from a dedicated account team to help configure Office 365 to best fit customers’ unique business IT needs.

“Microsoft Office 365 is one of the world’s most popular email and productivity solutions in the cloud, with a run rate of over $2.5 billion in 2014,” said Aziz Benmalek, vice president, Hosting Service Provider business at Microsoft. “As a leading managed cloud company, Rackspace is well positioned to offer premium support for Office 365 so customers have more variety when deciding on the support level that best suits their business needs. We are pleased to see Rackspace continue to expand our longstanding collaboration following them joining the Microsoft Cloud OS Network in November and now adopting Office 365 into their Cloud Office suite.”

Rackspace Office 365 offerings are currently in early access and available in the U.S. only. They will roll out internationally in the second half of 2015. This is the latest workplace collaboration tool in the Rackspace Cloud Office suite, which includes a variety of Rackspace, Microsoft and Google technologies like hosted Microsoft Exchange and Rackspace Email, Skype for Business and Microsoft SharePoint productivity tools, Office 365, and other workplace collaboration services, all backed by Fanatical Support. To learn more about Office 365 support at Rackspace, visit http://o365.rackspace.com.

1 Gartner, Hype Cycle for Content Management, 2014, 24 July 2014

About Rackspace

Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies.  Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents. www.rackspace.com

Forward Looking Statement

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical facts are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or market acceptance associated with Fanatical Support and Rackspace Managed Services for Office 365 offering; anticipated operational and financial benefits from Fanatical Support and Rackspace Managed Services for Office 365 offering; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the possibility that expected benefits from Fanatical Support and Rackspace Managed Services for Office 365 may not materialize because this product and services are not generally accepted in the marketplace, which could occur due to certain factors including (i) a failure to market the product and services cost effectively, differentiate the product and services from competitive products or communicate differentiations effectively, (ii) the reliability, quality or compatibility associated with the product and services, (iii) changes in technology which adversely affect the product’s benefit, (iv) slowdowns in the general economy or technology industry that impact consumer spending habits, (v) internal strategy decisions that impact the product; and (vi) other risks that are described in Rackspace Hosting’s Form 10-K for the quarter and year ended December 31, 2014, filed with the SEC on March 2, 2015. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

 

Media Contact:

Monica Jacob

210-312-6745

monica.jacob@rackspace.com

Rackspace Launches New Content Delivery Networking Service with Akamai

SAN ANTONIO – April 28, 2015 - Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced the launch of Rackspace Content Delivery Network (CDN).  This new service is powered by Akamai Technologies, the global leader in CDN services. With the launch of the Rackspace CDN offering, Rackspace and Akamai are expanding their long‑standing relationship to offer customers integrated, “one-click” access to Akamai’s industry-leading CDN services via the Rackspace portal. Rackspace CDN will help customers more easily and efficiently deliver entire websites or web applications with global scale and reliability through on-demand access to the Akamai Intelligent Platform.

Research suggests that nearly half of web users tend to leave a website and abandon their search or purchase if the desired page doesn’t load in the first 3 seconds.[1]  Rackspace CDN allows businesses to deliver website content and applications to their customers faster, helping to improve site traffic and customer engagement.

The integration of Akamai’s CDN into our cloud platform allows us to create an on demand, utility-based, content delivery solution, which expands the Rackspace managed cloud portfolio,” said Steve Crusenberry, senior vice president, infrastructure at Rackspace. “As more of our customers focus on the performance of their digital platform, our new CDN solution will give them a faster, more reliable way to deliver website content to their customers across the world. Our relationship with Akamai is an example of our commitment to provide Fanatical Support® with industry leading technologies for all of our customers.  We’re proud to be fulfilling our commitment with today’s launch of Rackspace CDN.”

With Rackspace CDN, customers now have a competitive advantage, as they will be able to scale out their worldwide presence efficiently without massive infrastructure investments. Rackspace’s ability to provision enterprise services at scale is a

hallmark of Fanatical Support. During the early access program, Rackspace CDN specialists were able to provision 300 customers in less than 24 hours.

“Through this strategic relationship, Rackspace customers can benefit from even easier, faster access to the global scale, reach and performance of the Akamai CDN,” said John Sconyers, senior director, Cloud Services Partners, Akamai. “This integration can help users quickly turn on CDN capabilities, using APIs, through Rackspace and immediately take advantage of the ability to offload full web sites and web applications.”

For more information on the new Rackspace CDN offering, visit www.rackspace.com/cdn.

About Rackspace

Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies.  Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents.

Forward Looking Statement

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical facts are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or market acceptance associated with Rackspace Content Delivery Network offering; anticipated operational and financial benefits from Rackspace Content Delivery Network offering; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the possibility that expected benefits from Rackspace Content Delivery Network may not materialize because this product is not generally accepted in the marketplace, which could occur due to certain factors including (i) a failure to market the product cost effectively, differentiate the product from competitive products or communicate differentiations effectively, (ii) the reliability, quality or compatibility associated with the product, (iii) changes in technology which adversely affect the product’s benefit, (iv) slowdowns in the general economy or technology industry that impact consumer spending habits, (v) internal strategy decisions that impact the product; and (vi) other risks that are described in Rackspace Hosting’s Form 10-K for the quarter and year ended December 31, 2014, filed with the SEC on March 2, 2015. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

[1] Speed Is A Killer – Why Decreasing Page Load Time Can Drastically Increase Conversions, Kiss Metrics.

Media Contact:

Brandon Brunson

210.312.1357

brandon.brunson@rackspace.com

 

 

Rackspace Names Scott Crenshaw Senior Vice President, Strategy and Product

Technology industry veteran to drive product development and help lead managed cloud strategy

SAN ANTONIO – April 15, 2015 – Rackspace® (NYSE:RAX), the #1 managed cloud company, named Scott Crenshaw as senior vice president of strategy and product, effective April 6, 2015. Crenshaw, who joins Rackspace from VeriSign, Inc., will oversee the company’s corporate strategy, business development and product and engineering portfolio. He reports to Taylor Rhodes, president and CEO of Rackspace.

“We are excited to have someone of Scott’s caliber and experience joining our team,” said Rhodes. “Throughout his career, Scott has established a strong track record of developing winning strategies, managing and growing unique product offerings and working collaboratively with colleagues and customers. Scott will work closely with our marketing, sales, support and other critical functions to drive compelling product offerings and the best customer experience in the industry. I am confident that Scott will bring tremendous value to our company and customers.”

“As the managed cloud leader, Rackspace is strongly positioned to capitalize on the increasing market demand for managed cloud services and expertise,” said Crenshaw. “I am thrilled to be a part of this talented team at such an exciting moment in the company’s history. I look forward to building great products and delivering Fanatical Support® to Rackspace customers worldwide.”

About Scott Crenshaw

Prior to joining Rackspace, Crenshaw was senior vice president of products at VeriSign, Inc., where he led the development of the company’s new products and services, including key growth areas.

Before joining Verisign in 2013, Crenshaw was senior vice president, strategy, and chief marketing officer for Acronis, Inc., a data backup and recovery solutions provider. Previously, he served eight years in executive positions at Red Hat, Inc., including vice president and general manager of the cloud business unit and, previously, in the same capacity for the company’s Linux platform business unit.

Prior to Red Hat, Crenshaw was the chief executive officer of NTRU Cryptosystems, Inc., a provider of embedded security solutions. He held a number of executive positions at enterprise software vendor Datawatch Corporation, including vice president of business development and vice president of product development. Early in his career he co-founded a networking startup.

Crenshaw holds a Bachelor of Science in computer science from North Carolina State University and a Master of Business Administration from the Massachusetts Institute of Technology, where he was a Sloan Fellow at the Sloan School of Management.

About Rackspace

Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies. Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Headquartered in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents. For more information, visit www.rackspace.com.

Forward Looking Statement

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning anticipated operational and financial benefits from Rackspace strategies related to additions or changes in leadership, any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing.  Risks, uncertainties and assumptions include issues relating to the performance of a customer’s configuration caused by forces outside of the control of Rackspace; changes in the economy, technological and competitive factors, regulatory factors, and other risks that are described in Rackspace Hosting’s Form 10-K for the quarter and year ended December 31, 2014, filed with the SEC on March 2, 2015. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

 

Media Contact:

Brandon Brunson

210.312.1357

brandon.brunson@rackspace.com

 

Video: Who Is Going To Manage Your Cloud?

“Who is going to manage your cloud?”

It’s a question we see shaping IT decisions for the next decade. The cloud’s speed, flexibility and price have opened up myriad opportunities for companies, but they’ve also created complexity. Companies must increasingly ask themselves if they want to spend their time looking for the hard to find experts to manage their cloud, or if they want to partner with a company like Rackspace on what we call the “do it together cloud” model.

In this video, CEO Taylor Rhodes and CTO John Engates discuss how Rackspace’s “do it together cloud” works for premier companies like Under Armour, Tinder and Zulily. Check it out, and let us know what you think in the comments.

Tinder Swipes Right for Rackspace Managed Cloud

Leading Mobile Dating App Leverages ObjectRocket by Rackspace to Power its Mobile Matching Capabilities; Improves Application Performance by 4X

SAN ANTONIO – March 4, 2015 - Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced that Tinder, the widely popular matchmaking mobile app, is leveraging ObjectRocket™ by Rackspace to power its matching and moment rating capabilities.

ObjectRocket provides Tinder with a highly available, infinitely scalable, database-as-a-service platform supported by Rackspace database expertise. Automation, specifically around sharding, allows Tinder to scale horizontally without taxing internal resources. Rackspace Managed Data Services, including ObjectRocket, simplifies database management by offering fully-managed public and private cloud solutions that span the most popular relational, NoSQL and big data platforms.

Since switching to Rackspace, Tinder has seen a 4x improvement in performance and stability. Additionally, with a staff of only 40, including 25 engineers, Tinder utilizes Rackspace for ongoing support of its IT team. This allows the company to focus on innovating and growing its core business while leveraging Rackspace DBA experts to assist with routine database management and 24×7 monitoring.

“Rackspace’s offering is the best of breed,” said Ryan Ogle, CTO of Tinder. “ObjectRocket by Rackspace is the fastest, most reliable MongoDB offering that we’ve ever tried, and with Fanatical Support® and Rackspace Managed Cloud, we can rest assured knowing that we always have a team of dedicated experts on our side, operating as an extension of our in-house team. With such a popular, fast-growing app, this type of scalability and support is crucial for the success of our business.”

Initially launched in August 2012 as a pilot on select college campuses, Tinder is now available in 24 languages and has millions of users globally. The app uses geolocation technology to connect users with potential matches in a specific radius and allows users to anonymously like or reject matches by swiping right or left, respectively. Tinder matches two users when they mutually swipe right to “like” each other’s profiles, and moment capabilities allow users to take a photo and share it as a moment with all matches. Tinder users swipe through 1.7 billion profiles and make more than 25 million matches per day.

“The amount of data that businesses collect is growing exponentially, and the tools, knowledge and skills needed to manage that data at scale are becoming increasingly important as a result,” said John Engates, CTO of Rackspace. “With ObjectRocket, Tinder leverages Rackspace’s economies of expertise in the data space so they can avoid the cost and burden of managing their data themselves. This way, Tinder can focus on performing at scale and continuing to innovate to connect more people around the globe.”

To learn more about Tinder, visit http://www.gotinder.com.

About Rackspace

Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies. Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents. It ranks #29 on Fortune’s list of 100 Best Companies to Work Forwww.rackspace.com

Forward Looking Statement

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or operational results related to any particular customer or customers of our customers associated with our hosting solutions; any other statements of expectation or belief; and any statements of assumptions underlying any of the foregoing.  Risks, uncertainties and assumptions include issues relating to the performance of a customer’s configuration caused by forces outside of the control of Rackspace; changes in the economy, technological and competitive factors, regulatory factors, and other risks that are described in Rackspace Hosting’s Form 10-Q for quarter ended September 30, 2014, filed with the SEC on November 10, 2014. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

Media Contact:

Monica Jacob
210-312-6745
monica.jacob@rackspace.com

Rackspace Appoints John Harper to Board of Directors

SAN ANTONIO – Feb. 17, 2015 - Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced that John Harper has joined the company’s board of directors.

“John is a well-respected industry veteran with a strong track record of helping to drive financial success for leading technology companies,” said Graham Weston, chairman of Rackspace.  “John’s extensive background in finance and technology makes him a valued addition to the Board.  We are excited for him to join the Rackspace team, as we expand our leadership of the managed cloud segment of the market.”

“Over the last decade, I have watched Rackspace grow and transform into the industry leader in managed cloud,” said Harper.  “It’s an honor to join such a vibrant and progressive team with an acute focus on customer service.  I look forward to being a part of the continued success of this great company.”

Harper brings more than 30 years of experience in the technology, healthcare and financial services industries.  Most recently, Harper served as Vice President and Chief Financial Officer of Dell Services, an $8 billion business unit of Dell, Inc.  He was instrumental in integrating the Dell and Perot Systems services businesses to create a new Dell Services organization spanning approximately 90 countries and 50,000 team members.  Prior to the acquisition of Perot Systems by Dell, Harper served as the Chief Financial Officer of Perot Systems Corporation where he was responsible for the company’s global financial management activities including mergers and acquisitions, planning, accounting and treasury functions.  Before joining Perot Systems, Harper spent 9 years in the audit practice of Ernst & Young serving a number of industries including technology, manufacturing, education and oil and gas.

Harper holds a Bachelors of Business Administration from Texas A&M University and is a CPA in the state of Texas.  He lives near Dallas with his wife and three children.

About Rackspace

Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies.  Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents. It ranks #29 on Fortune’s list of 100 Best Companies to Work Forwww.rackspace.com

 

Rackspace Announces Support for Fully Managed Microsoft SQL Server 2014 Solution

 Enables Rapid Migration and Deployment; In-Memory OLTP to Increase Performance up to 30x

SAN ANTONIO – Jan. 27, 2014 – Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced support for Microsoft® SQL Server® 2014 In-Memory Online Transaction Processing (OLTP) and AlwaysOn Availability. With Rackspace DBA Services, customers can now use Rackspace database administrators (DBA) to rapidly migrate or upgrade existing workloads to SQL Server 2014 In-Memory OLTP on the Rackspace Managed Cloud. Customers can rapidly scale up performance, drive greater database consolidation density and help reduce total cost of ownership.

Rackspace currently powers more than 10,000 compute instances running Microsoft SQL Server on its private and public clouds. By combining In-Memory OLTP with Managed High Availability, Rackspace can help customers speed up OLTP workloads to up to 30x while providing maximum uptime. Rackspace DBA Services offers database administrators and database architects on demand with simple pricing and multiple tiers of Fanatical Support®.  For a fraction of the cost of a full time database administrator (DBA), Rackspace offers dedicated expertise available 24x7x365 to enable rapid migration, upgrades and ongoing maintenance of In-Memory OLTP.

With a Managed Private Cloud powered by Microsoft Cloud Platform, and the built in Database-as-a-Service capability, customers can take advantage of a fully managed, physically isolated private cloud environment that allows customers to programmatically spin up SQL Server 2014 databases on demand.  Customers can also strengthen their high availability and disaster recovery capabilities by choosing from an increased number of availability groups including Microsoft Azure as a designated disaster recovery location.

 

“Adding support for Microsoft SQL Server 2014 to Rackspace DBA Services enables customers to increase performance and make more efficient use of IT resources,” John Engates, chief technology officer at Rackspace. “Customers will be able to leverage our DBA experts to assist with routine database management and monitoring 24×7, which will allow their internal IT teams to work regular schedules and focus on innovating their core business.”

Rackspace certified DBAs can provide the deep expertise customers need for their MySQL, Oracle and Microsoft SQL Server databases running on dedicated hardware or Rackspace Cloud Servers. With Rackspace DBA Services, customers also have the option to take advantage of an additional layer of assistance including database architecture and design, administration, monitoring and troubleshooting.

“As a long standing and key partner for Microsoft, we are pleased to see Rackspace embrace SQL Server 2014 to provide breakthrough performance and availability to a broader number of customers through their services,” said Tiffany Wissner, senior director of data platform marketing at Microsoft. “When customers choose Rackspace DBA Services they have the assurance of the company’s deep experience running thousands of SQL Servers.”

As an industry leader in cloud-enabled technologies, Rackspace is a member of the Microsoft Cloud OS Network, a Microsoft Gold Certified Partner and a four-time Microsoft Hosting partner of the year. For more information on Microsoft SQL Server 2014 at Rackspace visit: http://go.rackspace.com/sqlserver2014.

About Rackspace
            Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies. Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents. It ranks #29 on Fortune’s list of 100 Best Companies to Work For. www.rackspace.com
Forward Looking Statement
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical facts are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or market acceptance associated with Rackspace support for Microsoft® SQL Server® 2014 In-Memory Online Transaction Processing (OLTP); anticipated operational and financial benefits from Rackspace Support for Microsoft® SQL Server® 2014 OLTP; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the possibility that expected benefits from Rackspace Support for Microsoft® SQL Server® 2014 OLTP may not materialize because this product is not generally accepted in the marketplace, which could occur due to certain factors including (i) a failure to market the product cost effectively, differentiate the product from competitive products or communicate differentiations effectively, (ii) the reliability, quality or compatibility associated with the product, (iii) changes in technology which adversely affect the product’s benefit, (iv) slowdowns in the general economy or technology industry that impact consumer spending habits, (v) internal strategy decisions that impact the product, (vi) issues relating to the performance of a customer’s configuration caused by forces outside of the control of Rackspace; and (vii) other risks that are described in Rackspace Hosting’s Form 10-Q for quarter ended September 30, 2014, filed with the SEC on November 10, 2014. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes.

Rackspace to Host Redis Conference for Developers; Redis Inventor to Keynote

Managed Cloud Leader Fostering Stronger Collaboration Across Redis Community; Issues Call for Speakers

SAN ANTONIO – January 13, 2014 – Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced that it will host the Redis Conference, which is aimed at building greater collaboration between application developers, database administrators and Redis to Go practitioners throughout the growing Redis community.  This first time event will take place in San Francisco at the Innovation Hangar in the Palace of Fine Arts Exhibition Hall on March 5, 2015, the day after Rackspace::Solve™ San Francisco.

“With more businesses adopting open source databases, we’ve seen significant growth across the Redis community this past year,” said Kenny Gorman, chief technologist for data at Rackspace. “This community will help set the pace of innovation in the cloud moving forward. The Redis Conference offers these developers the chance to share their knowledge and expertise, while learning from other Redis project leaders.”

The Redis Conference will feature keynote speaker, Salvatore Sanfilippo, the inventor of Redis. His keynote will highlight how Redis has evolved over the past few years and where it is heading in the future. In an effort to gain deeper insights directly from the Redis community, Rackspace is also announcing a call for speakers for its business and technical speaking tracks.  The deadline for speaker submissions is February 6.

“It’s great to see Redis still growing after 5 years, and the community becoming more populated with different voices and ideas at the same time,” said Salvatore Sanfilippo, inventor of Redis. “The London Redis Developers meeting was a good start and it is great to see that Rackspace is going to help to spread the word about Redis new features and developments by hosting the 2015 Redis Conference, this will be a conference more suited to communicate ideas not just between Redis developers but with the community of Redis users. I look forward to be in San Francisco in March.”

The Redis Conference represents Rackspace’s ongoing commitment to open source databases.  Rackspace supports a broad portfolio of managed databases including the most popular Big Data, SQL and NoSQL databases.  This includes Redis, Hadoop, Spark, MongoDB, Oracle, Microsoft SQL Server, MySQL, Percona, and MariaDB.

For more information on the Redis Conference, speaking submissions and sponsorship opportunities, visit http://www.redisconference.com/.

About Rackspace

Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies.  Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents. It ranks #29 on Fortune’s list of 100 Best Companies to Work Forrackspace.com.

Forward-looking Statement

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or market acceptance associated with Rackspace services for Redis and open source databases; anticipated operational and financial benefits from Rackspace services; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing.  Risks, uncertainties and assumptions include issues relating to the performance of a third party open source projects caused by forces outside of the control of Rackspace; changes in the economy, technological and competitive factors, regulatory factors, and  other risks that are described in Rackspace Hosting’s Form 10-Q for the quarter ended September 30, 2014, filed with the SEC on November 10, 2014. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

 

Media Contact:

Christina Weaver

210.312.4593

christina.weaver@rackspace.com

 

 

Rackspace Appoints Kevin Costello to Board of Directors

SAN ANTONIO – Dec. 23, 2014 - Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced that Kevin Costello has joined the Rackspace board of directors.

“Kevin is a highly regarded and capable leader in the SaaS space who brings more than 25 years of consulting and advisory experience. He has helped numerous companies improve their competitive position through technology, strategy and services,” said Graham Weston, chairman of Rackspace. “Kevin will be a great addition to the board and a valuable member of the Rackspace team as we continue to gain momentum and grow in the managed cloud market segment.”

A veteran in the Software-as-a-Service (SaaS) industry, Costello served as the president of Ariba, Inc., a spend-management software and consulting services company, for six years. During his tenure at Ariba, Costello provided strategic vision and operational guidance that helped transform the company into a leading global provider of cloud computing and commerce management solutions. When SAP acquired Ariba in 2012, Costello continued to serve as president, where he focused on driving the Ariba solution through the SAP cloud go-to-market organization to ensure successful integration. Prior to Ariba and SAP, Costello served in various senior management positions during his 18-year career at Andersen Business Consulting.

Costello holds a B.S. in accounting with high honors from the University of Illinois. He has lived in Atlanta for 30 years and established himself as a leader and advisor in the technology community.

“I’m pleased to join Rackspace at such an exciting time in the company’s journey,” said Costello. “I have always appreciated companies with a clear strategy and a strong culture, and I look forward to working with the Rackspace team as they continue to innovate and grow in the years ahead.”

About Rackspace

Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies. Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents. It ranks #29 on Fortune’s list of 100 Best Companies to Work Forwww.rackspace.com

Forward Looking Statement

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning anticipated operational and financial benefits from Rackspace strategies related to additions or changes in leadership, any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the continuation of the current difficult economic conditions or further fluctuations, disruptions, instability or downturns in the economy, the effectiveness of managing company growth, infrastructure failures, technological and competitive factors, regulatory factors, and other risks that are described in our Form 10-Q for the quarter ended September 30, 2014, which was filed with the SEC on November 10, 2014. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

Media Contact:

Monica Jacob
210-312-6745
monica.jacob@rackspace.com

Racker Powered
©2015 Rackspace, US Inc.