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Brigade Powers Highly-Anticipated Political App with Rackspace OnMetal® Cloud Servers

Civic Engagement App Achieves Enhanced Speed, Stability and Reliability with Bare Metal Servers

SAN ANTONIO – August 26, 2015 - Rackspace® (NYSE: RAX) today announced that Brigade, a startup building tools for people to express their civic identity, learn about their friends and neighbors and work toward common goals together, is using Rackspace OnMetal Cloud Servers powered by OpenStack®. Cloud-like dedicated OnMetal servers allow Brigade to power its omnichannel app with speed, stability and reliability.

Brigade uses the latest social and mobile technology to engage ordinary citizens in government through topics like issue advocacy and elections. The app helps people come together to declare their beliefs and values, get organized with likeminded people and take action together. Founded in June 2014, Brigade’s iOS, Android and desktop apps were released into beta earlier this summer.

“As identity moves online and people spend more of their lives on digital mediums, Brigade aims to establish a network of tools that bring people together, help them organize and have an impact on issues that they care about,” said Matt Mahan, CEO of Brigade. “We are passionate about consumer experiences and powering those experiences through technology. Rackspace shares the same passion for service and enthusiasm for our business, and we consider them an extension of our in-house IT team.”

Since moving its databases to Rackspace OnMetal Cloud Servers in November 2014, Brigade’s query times have reduced more than 97 percent, from 7.3 seconds to 200 milliseconds. With OnMetal single-tenant, bare-metal servers, Brigade achieves the performance of a dedicated machine while maintaining the flexibility to spin machines up and down to meet demand, much like a traditional virtual machine (VM). Rackspace OnMetal Cloud Servers can be provisioned in minutes via an OpenStack API and can be mixed and matched with virtual cloud servers.

“For a new startup like Brigade, flexibility and uptime are key,” said John Thrall, CTO of Brigade. “As traffic grows, we have to grow with it. The time it takes to configure a traditional dedicated machine doesn’t fit with our fast-paced business model. With OnMetal and Rackspace Managed Cloud, we can spin up machines in minutes or less, much like a traditional virtual machine, but we still achieve the high performance and quick response times of a dedicated machine. This gives us confidence that our app can grow alongside our business.”

By using Rackspace OnMetal Cloud Servers, Brigade reduces cloud complexity by avoiding the need to compensate for multi-tenant performance limitations and increases reliability with SSD boxes. Brigade’s application can easily process 25 percent more jobs/second with leaner resources on OnMetal compared to the company’s previous infrastructure. And, with Fanatical Support®, Brigade can focus on innovating and growing its core business while Rackspace experts manage the backend infrastructure.

“Popular startups like Brigade get very large very quickly, and their application has to handle intense loads and scale rapidly,” said John Engates, CTO of Rackspace. “In a world where an application’s success hinges on its performance and availability, OnMetal provides the perfect fit for a social app like Brigade.”

For more information about Bridage, visit http://www.brigade.com, or see the post on the Rackspace Blog: http://www.rackspace.com/blog/brigade-sets-sites-on-civic-engagement.

About Rackspace
Rackspace (NYSE: RAX), the #1 managed cloud company, helps businesses tap the power of cloud computing without the challenge and expense of managing complex IT infrastructure and application platforms on their own. Rackspace engineers deliver specialized expertise on top of leading technologies developed by OpenStack, Microsoft, VMware and others, through a results-obsessed service known as Fanatical Support®. The company has more than 300,000 customers worldwide, including two-thirds of the FORTUNE 100. Rackspace was named a leader in the 2015 Gartner Magic Quadrant for Cloud-Enabled Managed Hosting, and has been honored as one of Fortune’s Best Companies to Work For in six of the past eight years. Learn more at www.rackspace.com.

Forward Looking Statement
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or operational results related to any particular customer or customers of our customers associated with our hosting solutions; any other statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include issues relating to the performance of a customer’s configuration caused by forces outside of the control of Rackspace; changes in the economy, technological and competitive factors, regulatory factors, and other risks that are described in Rackspace Hosting’s Form 10-Q for the quarter ended June 30, 2015 filed with the SEC on August 10, 2015. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

Media Contact:
Monica Jacob
210-312-6745
monica.jacob@rackspace.com

Rackspace Announces Managed Cloud for Adobe Experience Manager

Enables Companies to Deploy and Manage AEM Environments with Speed and Ease through Automation; Delivers 24×7 Fanatical Support®

SAN ANTONIO – August 19, 2015 – Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced it has expanded its digital support offerings with the early access announcement of Managed Cloud for Adobe Experience Manager (AEM).  As a leading, comprehensive content management solution for building websites, mobile apps and forms, AEM makes it easier to manage marketing content and assets.  With Managed Cloud for AEM, marketing leaders and the technology teams who support them can help reduce time for each new deployment, version upgrade, or major campaign launch in AEM – while also gaining access to specialized 24×7 support, maintenance, and monitoring of AEM environments.

“Rackspace has been working with AEM customers for years and understands their pain points, requirements and what is needed to maximize the AEM technology,” said Kyle Metcalf, senior director and general manager of the Digital Practice Area at Rackspace.  “Managed cloud for AEM delivers expanded support and automation capabilities to allow customers to deploy content faster and with less hassle than ever before.”

The Managed Cloud for AEM offering includes:

  • AEM Specialized Managed Support:  Provides Fanatical Support and guidance on best practices 24x7x365 from AEM specialists at Rackspace, which allows customers to offload management of the AEM environment and focus more on their core business.
  • Turnkey Deployment: Enables significantly faster implementation for new deployments or version upgrades.  The offering can reduce the time needed to deploy a new AEM environment by cloning an existing environment or creating a new one from a set of AEM optimized, pre-defined and tested cloud architectures.
  • Monitoring: Monitors the health of the environment and offers maintenance, patching and updating to help minimize downtime and delays.

“Many buyers of marketing and web content software don’t want to be locked into a vendor’s vertically integrated platform,” said Alan Pelz-Sharpe, research director for SaaS Business Applications at 451 Research. “A strategy of a common managed platform is one we strongly support.”

Rackspace plans to announce the general availability of Managed Cloud for AEM in the U.S. in October 2015.

For additional information on Managed Cloud for AEM and how to sign up for the Early Access program, available in the U.S. only, visit go.rackspace.com/mc-aem.

About Rackspace

Rackspace (NYSE: RAX), the #1 managed cloud company, helps businesses tap the power of cloud computing without the challenge and expense of managing complex IT infrastructure and application platforms on their own. Rackspace engineers deliver specialized expertise on top of leading technologies developed by OpenStack, Microsoft, VMware and others, through a results-obsessed service known as Fanatical Support®. The company has more than 300,000 customers worldwide, including two-thirds of the FORTUNE 100. Rackspace was named a leader in the 2015 Gartner Magic Quadrant for Cloud-Enabled Managed Hosting, and has been honored as one of Fortune’s Best Companies to Work For in six of the past eight years. Learn more at www.rackspace.com.

Forward-Looking Statement

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical facts are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or market acceptance associated with early access offering of Managed Cloud for Adobe Experience Manager; anticipated operational and financial benefits from early access offering of Managed Cloud for Adobe Experience Manager; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the possibility that expected benefits from the early access offering of Managed Cloud for Adobe Experience Manager may not materialize because this product and services are not generally accepted in the marketplace, which could occur due to certain factors including (i) a failure to market the product and services cost effectively, differentiate the product and services from competitive products or communicate differentiations effectively, (ii) the reliability, quality or compatibility associated with the product and services, (iii) changes in technology which adversely affect the product’s benefit, (iv) slowdowns in the general economy or technology industry that impact consumer spending habits, (v) internal strategy decisions that impact the product; and (vi) other risks that are described in Rackspace Hosting’s Form 10-Q for the quarter ended June 30, 2015, filed with the SEC on August 10, 2015. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

 

Media Contact:

Brandon Brunson

210.312.1357

Brandon.Brunson@rackspace.com

Rackspace Positioned in the Leaders Quadrant of Gartner’s Magic Quadrant for Cloud-Enabled Managed Hosting in both North America and Europe

Rackspace Managed Cloud Evaluations Based on Completeness of Vision and Ability to Execute

SAN ANTONIO – July 30, 2015 – Rackspace (NYSE: RAX), the #1 managed cloud company, today announced it has been positioned by Gartner, Inc. in the Leaders quadrant of “Magic Quadrant for Cloud-Enabled Managed Hosting” in both North America and Europe.

The Gartner assessments, performed by the firm’s IT industry experts, evaluates providers based on the completeness of their vision and their ability to execute. It categorizes providers in quadrants labeled Niche Players, Challengers, Visionaries, and Leaders. Rackspace was among the 19 providers assessed by Gartner, and one of two in the Leaders quadrant in North America. In Europe, the firm analyzed 16 providers and Rackspace is one of seven in the Leaders quadrant.

“Our mission at Rackspace is to provide the world’s best customer service and expertise on top of the world’s leading technologies. We call this Fanatical Support,” said Taylor Rhodes, president and CEO at Rackspace.  “This is the second year in a row we’ve been named a Leader in both Magic Quadrants. As we move into the second wave of cloud adoption, a growing number of companies are working with Rackspace to help them architect and manage their cloud applications and infrastructure so they can stay focused on their core business.”

Rackspace has been a leader in managed hosting for more than 15 years and continues to expand on its strength supporting industry-leading technologies.  Most recently, Rackspace expanded its support offering for Microsoft product portfolio with Fanatical Support® for Microsoft® Azure™. New managed service offerings like Fanatical Support for Azure complement the broad Rackspace product portfolio of supported platforms, including Microsoft, VMware and OpenStack. This expertise allows customers the freedom to choose the best platform or technology for their individual needs and workloads.

With a strong and growing customer base, Rackspace serves more than 300,000 customers around the world, including 69 percent of the Fortune® 100 companies.

For more information on Rackspace’s position as a leader in Gartner’s Magic Quadrants for Cloud-Enabled Managed Hosting in North America and Europe, view the latest blog post from Taylor Rhodes.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About Rackspace

Rackspace (NYSE: RAX), the #1 managed cloud company, helps businesses tap the power of cloud computing without the challenge and expense of managing complex IT infrastructure and application platforms on their own. Rackspace engineers deliver specialized expertise on top of leading technologies developed by OpenStack, Microsoft, VMware and others, through a results-obsessed service known as Fanatical Support®. The company has more than 300,000 customers worldwide, including two-thirds of the FORTUNE 100. Rackspace was named a leader in the 2015 Gartner Magic Quadrant for Cloud-Enabled Managed Hosting, and has been honored as one of Fortune’s Best Companies to Work For in six of the past eight years. Learn more at www.rackspace.com.

Forward Looking Statements

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements about historical results or third party data that may suggest trends for our business or industry; any statements of the plans, strategies, and objectives of Rackspace for future operations or growth; any statements of expectation or belief regarding future events, and any statements of assumptions underlying any of the items mentioned. Risks, uncertainties and assumptions include the possibility that expected growth or success may not materialize because of Rackspace’s failure to create a viable vision or its inability to execute on its vision, failure to execute on its operational plans, rapid technological changes that adversely affect the demand for Rackspace products and services, shifts in customer demand, customers’ and potential customers’ acceptance of Rackspace products and services, and other risks that are described in Rackspace Hosting’s Form 10-Q for the quarter ended March 31, 2015, filed with the SEC on May 11, 2015. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

Media Contact:

Christina Weaver

210-312-4593

Christina.weaver@rackspace.com

Rackspace Collaborates with Intel to Accelerate OpenStack Enterprise Feature Development and Adoption

New Joint OpenStack Innovation Center to Drive Enterprise Readiness, Upstream Code Contributions and Advance Community Involvement

SAN ANTONIO – July 23, 2015 – Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced a collaboration with Intel® Corporation to form the OpenStack Innovation Center.  This center of excellence will help accelerate the development of enterprise capabilities and significantly add to the number of developers contributing to upstream OpenStack code.  The project will bring together OpenStack engineers from Rackspace and Intel to advance the scalability, manageability and reliability of OpenStack by adding new features, functionality and eliminating bugs through upstream code contributions. The new OpenStack Innovation Center will be located at Rackspace’s corporate headquarters in San Antonio, TX.

“We are excited to collaborate with Intel and look forward to working with the OpenStack community to make the world’s leading open-source cloud operating system even stronger,” said Scott Crenshaw, senior vice president of product and strategy at Rackspace.  “We don’t believe in creating proprietary OpenStack distributions.  Rackspace delivers its customers four-nines availability using entirely upstream trunk code. All of the Innovation Center’s contributions will be made available freely, to everyone.”

Rackspace founded OpenStack, the predominant open-source cloud software platform, in July 2010 with NASA. OpenStack software controls large pools of compute, storage, and networking resources throughout a data center, managed through a dashboard or via the OpenStack API. Since it was founded, OpenStack has become one of the fastest growing open source communities in the world, with more than 520 member companies and 27,000 individual contributors across 167 countries. This growth represents a significant market opportunity, as 451 Research estimates that OpenStack revenue will reach $1.26 billion in 2015[1]. Rackspace is the operator of the world’s largest production OpenStack cloud and has a deep expertise in managing and scaling OpenStack private clouds both in Rackspace data centers and on-customers’ premises.

“This announcement demonstrates our continued support and commitment to open source projects,” said Jason Waxman, vice president and general manager of the Cloud Platforms Group at Intel.  “Our ongoing collaboration with Rackspace and the OpenStack community represents an ideal opportunity to accelerate the enterprise appeal of OpenStack.”

The agreement between Rackspace and Intel includes:

  • OpenStack Innovation Center – The center will create the world’s largest OpenStack development team. It will be comprised of Rackspace and Intel engineers and will be located at Rackspace’s corporate headquarters in San Antonio.
  • OpenStack Developer Training – Through this effort, Rackspace and Intel will offer new modules of courseware designed to onboard and increase the number of open source developers actively contributing to the success of the community.
  • Joint OpenStack Engineering – Rackspace and Intel will resource OpenStack development, working in collaboration with the OpenStack Enterprise Work Group and community, targeting bug elimination and the development of new enterprise features. The companies will recruit new engineers to participate in OpenStack development.
  • Largest OpenStack Developer Cloud– Rackspace and Intel will build and make available to the community two 1,000 node clusters to support advanced, large-scale testing of OpenStack and new features developed through the joint engineering work. The companies anticipate having the clusters available for community use within the next six months.

“The community’s goal is to foster collaboration and spur innovation that drives broad adoption,” said Jonathan Bryce, executive director of the OpenStack Foundation. “The depth of experience and community engagement that Rackspace and Intel offer makes this an exciting project, as the code contributions and large-scale testing will benefit everyone who uses OpenStack.”

Supporting Materials **Available at 12 noon Central**

About Rackspace

Rackspace (NYSE: RAX), the #1 managed cloud company, helps businesses tap the power of cloud computing without the challenge and expense of managing complex IT infrastructure and application platforms on their own. Rackspace engineers deliver specialized expertise on top of leading technologies developed by OpenStack, Microsoft, VMware and others, through a results-obsessed service known as Fanatical Support®. The company has more than 300,000 customers worldwide, including two-thirds of the FORTUNE 100. Rackspace was named a leader in the 2014 Gartner Magic Quadrant for Cloud-Enabled Managed Hosting, and has been honored as one of Fortune’s Best Companies to Work For in six of the past eight years. Learn more at www.rackspace.com.

Forward Looking Statement

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical facts are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or market acceptance associated with the OpenStack Innovation Center; anticipated operational and financial benefits from the OpenStack Innovation Center; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the possibility that expected benefits from the OpenStack Innovation Center may not materialize because this program and services are not generally accepted in the marketplace, which could occur due to certain factors including (i) a failure to market the program and services cost effectively, differentiate the program and services from competitive programs or communicate differentiations effectively, (ii) the reliability, quality or compatibility associated with the program and services, (iii) changes in technology which adversely affect the program’s benefit, (iv) slowdowns in the general economy or technology industry that impact consumer spending habits, (v) internal strategy decisions that impact the product; and (vi) other risks that are described in Rackspace Hosting’s Form 10-Q for the quarter ended March 31, 2015, filed with the SEC on May 11, 2015. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

Media Contact:

Brandon Brunson

210.312.1357

brandon.brunson@rackspace.com

[1] The OpenStack Pulse 2014, 451 Research

ObjectRocket by Rackspace Adds Managed Elasticsearch

 Easily Search Massive Datasets Without Affecting Database Performance

SAN ANTONIO – July 20, 2015 – Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced its leading managed database platform ObjectRocket is expanding its database service portfolio to include fully-managed instances of Elasticsearch, the open source, distributed, real-time, full-text search engine based on Apache Lucene. By providing a performant, highly-available, and scalable platform for Elasticsearch, Rackspace is enabling application developers to deploy full-text search capabilities within minutes for new and existing applications supported by MongoDB, Hadoop, MySQL and more.

Customers today require the ability to store, access and analyze petabytes of data from a variety of structured and unstructured sources. This requires search capabilities for quick ad-hoc data discovery. ObjectRocket for Elasticsearch combines the enterprise-grade performance and scalability of ObjectRocket with management and support from Rackspace specialists for Elasticsearch. The integrated approach facilitates rapid full-text search and analytics with pre-existing data from MongoDB and other databases such as Hadoop, MySQL and Postgres or new data sources.

“Adding ObjectRocket for Elasticsearch allows Rackspace customers to search across massive amounts of data and extract key insights in real-time,” said Kenny Gorman, chief technologist, data at Rackspace. “Our team of database experts is now fully trained and able to quickly set-up Elasticsearch so customers can run powerful searches in minutes to inform mission-critical business decisions.”

To give DBAs and developers hands-on experience pairing the capabilities of Elasticsearch with their databases and data platforms, ObjectRocket is offering a free service for 30 days for a two data node, 256MB Ram, and 2GB Disk instance so customers can experience the following features:

  • Provision Elasticsearch and Easily Index Data – Customers can provision Elasticsearch to execute searches on new and existing data.
  • Deploy Elasticsearch in Minutes and Scale Seamlessly – Elasticsearch instances can be deployed and scaled with just a few clicks.
  • Ask the Experts – ObjectRocket’s database experts are available to provide Fanatical Support® to customers 24x7x365.
  • Purpose Built Platform – Allows customers to take advantage of a unique, fully managed platform optimized for Elasticsearch workloads, managed and monitored by a team of experts around the clock.
  • Application Portability – Customers can run applications anywhere, including in Rackspace or AWS data centers via AWS Direct Connect.
  • Business Continuity – Offers free daily backups with SLA guarantees.

“If you want Elasticsearch at scale without having to worry about the software, this Rackspace offering is the only one able to deliver it at this point,” said Shiem Edelbrock, CTO, The Control Group. “We use Elasticsearch to run a lot of deep analytics, which are crucial for our business.  This can be a complex and time intensive process, so I only had modest expectations for this new offering. I don’t know what kind of mythical creatures are powering the ObjectRocket machines, but I’ve actually never seen anything perform like they do. They have some of the fastest hardware I’ve ever seen.”

The ObjectRocket Platform by Rackspace is committed to reducing the time, cost, and expertise required to deploy and deliver the most popular Big Data, SQL, and NoSQL databases. With the addition of Elasticsearch, Rackspace continues to expand the breadth and capability of its portfolio of managed databases, including Elasticsearch, Hadoop, Spark, MongoDB, Redis, Oracle, Microsoft SQL Server, MySQL, Percona, and MariaDB. Customers have the flexibility to deploy across private, public, bare metal and hybrid clouds with options to automate and reduce the time and money needed to scale, manage and help ensure the availability of production database applications.

“Most businesses utilize multiple types of databases to meet the specific needs of modern applications, but this diversity can bring complexity,” said Nik Rouda, senior analyst at Enterprise Strategy Group. “Standardizing on a bullet-proof, cloud-based infrastructure can simplify delivery without compromising quality. Rackspace has built a versatile yet tailored ‘polyglot’ platform to satisfy the most demanding requirements.”

ObjectRocket for Elasticsearch is currently available in the US-East-IAD3 availability zone and will expand to other U.S. and International data centers throughout 2015. For more information, visit: www.objectrocket.com/elasticsearch.

About Rackspace
Rackspace (NYSE: RAX), the #1 managed cloud company, helps businesses tap the power of cloud computing without the challenge and expense of managing complex IT infrastructure and application platforms on their own. Rackspace engineers deliver specialized expertise on top of leading technologies developed by OpenStack, Microsoft, VMware and others, through a results-obsessed service known as Fanatical Support®. The company has more than 300,000 customers worldwide, including two-thirds of the FORTUNE 100. Rackspace was named a leader in the 2014 Gartner Magic Quadrant for Cloud-Enabled Managed Hosting, and has been honored as one of Fortune’s Best Companies to Work For in six of the past eight years. Learn more at www.rackspace.com.

Elasticsearch is a trademark of Elasticsearch BV, registered in the U.S. and in other countries.

Forward-looking Statement

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical facts are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or market acceptance associated with ObjectRocket for Elasticsearch offering; anticipated operational and financial benefits from ObjectRocket for Elasticsearch offering; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the possibility that expected benefits from ObjectRocket for Elasticsearch may not materialize because this product and services are not generally accepted in the marketplace, which could occur due to certain factors including (i) a failure to market the product and services cost effectively, differentiate the product and services from competitive products or communicate differentiations effectively, (ii) the reliability, quality or compatibility associated with the product and services, (iii) changes in technology which adversely affect the product’s benefit, (iv) slowdowns in the general economy or technology industry that impact consumer spending habits, (v) internal strategy decisions that impact the product; and (vi) other risks that are described in Rackspace Hosting’s Form 10-Q for the quarter ended March 31, 2015, filed with the SEC on May 11, 2015. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

Media Contact:

Christina Weaver

210.312.4593

christina.weaver@rackspace.com

Rackspace Invests in CrowdStrike Series C Funding Round

Managed Cloud Company Invests in SaaS-based Next-Generation Endpoint Protection as Security Practice Expands

SAN ANTONIO – July 14, 2015 - Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced that it has made a significant investment in CrowdStrike’s $100 million Series C financing round. CrowdStrike provides the first true Software-as-a Service (SaaS) based next-generation endpoint protection platform and is an innovator in the security space. The financing round, led by Google Capital, brings CrowdStrike’s total funding raised to $156 million.

“Security is a top priority for Rackspace, and we’re committed to being world-class in our ability to deter, detect and respond to cyber attacks,” said Brian Kelly, chief security officer at Rackspace. “As a CrowdStrike customer, we’ve seen firsthand how effective its platform is in helping us prevent cyber attacks, as we work to serve over 300,000 business customers each day. Rackspace and its leadership team have the utmost confidence in CrowdStrike’s ability to provide industry-leading, next-generation security solutions.”

Rackspace was an early adopter of the CrowdStrike Falcon platform in 2013. The company provides Rackspace’s 24x7x365 Security Operations Center with the expertise, technology and threat intelligence needed to help protect customers from advanced cyber attacks, even malware-free intrusions.

“Rackspace strives to invest in companies with differentiated technology, high product efficacy and transformational strategic value,” said Brannon Lacey, senior director of strategic projects at Rackspace. “CrowdStrike encompasses all of these characteristics, and is uniquely positioned to play an increasingly important role in the cyber security space.”

Rackspace offers a variety of security controls and techniques focused on deterring, detecting and responding to security issues, including integrated threat intelligence and analytics, zero-day detection and defense, continuous/risk-based authentication and more. Later this year, Rackspace plans to extend its service offering with advanced security capabilities directly to customers’ environments, tailoring protection from advanced threats to specific customer needs, threat profiles and environments. CrowdStrike will play a key role in this new service offering.

“As both a customer and an investor, Rackspace is a valuable go-to market partner for CrowdStrike as we work to completely transform the security industry,” said George Kurtz, co-founder and chief executive officer at CrowdStrike. “Rackspace has been an influential proponent of disruptive technologies and sees the value of our cloud-based endpoint protection platform as well as our unique proactive security services. With this visionary approach, CrowdStrike is disrupting the multi-billion dollar endpoint security market and has become the standard for next-generation endpoint protection”

About Rackspace
Rackspace (NYSE: RAX), the #1 managed cloud company, helps businesses tap the power of cloud computing without the challenge and expense of managing complex IT infrastructure and application platforms on their own. Rackspace engineers deliver specialized expertise on top of leading technologies developed by OpenStack, Microsoft, VMware and others, through a results-obsessed service known as Fanatical Support®. The company has more than 300,000 customers worldwide, including two-thirds of the FORTUNE 100. Rackspace was named a leader in the 2014 Gartner Magic Quadrant for Cloud-Enabled Managed Hosting, and has been honored as one of Fortune’s Best Companies to Work For in six of the past eight years. Learn more at www.rackspace.com.

Forward Looking Statement
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical facts are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or market acceptance associated with Rackspace’s investment in CrowdStrike; anticipated operational and financial benefits from Rackspace’s investment in CrowdStrike; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the possibility that expected benefits from the Rackspace’s investment in CrowdStrike may not materialize because CrowdStrike’s product and services are not generally accepted in the marketplace, which could occur due to certain factors including (i) a failure to market the product and services cost effectively, differentiate the product and services from competitive products or communicate differentiations effectively, (ii) the reliability, quality or compatibility associated with the product and services, (iii) changes in technology which adversely affect the product’s benefit, (iv) slowdowns in the general economy or technology industry that impact consumer spending habits, (v) Rackspace’s internal strategy decisions that impact the product; and (vi) other risks that are described in Rackspace Hosting’s Form 10-Q for the quarter ended March 31, 2015, filed with the SEC on May 11, 2015. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

Media Contact:
Monica Jacob
210-312-6745
monica.jacob@rackspace.com

Rackspace Unveils Fanatical Support for Microsoft Azure

Companies Now Can Get Architecture and Application Guidance, Monitoring, Patching and Support — All From the Azure Experts at Rackspace

SAN ANTONIO – July 13, 2015 – Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced that it has expanded its service offering for its Microsoft product portfolio with Fanatical Support® for Microsoft® Azure™. Rackspace will work with customers to help them speed their deployment of Azure, minimize costs and optimize performance. Rackspace engineers will provide application and infrastructure architecture guidance, making it easy for customers to succeed with Azure. The company will also offer hybrid cloud solutions that combine Rackspace Private Cloud powered by Microsoft’s Cloud Platform and Azure.

“Our strategy at Rackspace has always been to provide the world’s best expertise and service for industry-leading technologies — including a broad selection of Microsoft products,” said Taylor Rhodes, CEO at Rackspace. “We’re pleased to expand our relationship with Microsoft and the options we provide for our customers by offering Fanatical Support for Azure. By adding support for Azure to our portfolio, we can now serve customers who want public, private and hybrid cloud environments built on the Microsoft Azure Stack.”

Rackspace is building on a 13-year collaboration with Microsoft by offering specialized expertise and its highly-regarded Fanatical Support for Azure. As a five-time Microsoft Hosting Partner of the Year, Rackspace has a track record of providing managed cloud services on leading Microsoft technologies, including Microsoft Cloud Platform with Hyper-V, System Center 2012 R2 (full suite), System Center Operations Manager 2007, SQL Server (2005, 2008, 2008 R2, 2012, and 2014), Exchange, SharePoint and Office365, which is now generally available in the U.S.

“Fanatical Support for Azure and Azure Stack adds Rackspace’s industry-leading support to Microsoft’s deep experience with the hybrid cloud, creating a win-win for customers,” said Scott Guthrie, EVP of Microsoft’s Cloud + Enterprise group. “With this relationship, our mutual customers will have even more options for migrating their diverse IT workloads to the cloud.”

Rackspace will work with customers to understand their requirements and create solutions that incorporate and maximize the latest Azure technologies. The Fanatical Support for Azure offering includes:

  • Microsoft Specialized Expertise: Rackspace is a five-time Microsoft Hosting Partner of the Year, with hundreds of Microsoft certified professionals managing thousands of Microsoft servers and workloads, more than 500,000 seats of Microsoft Exchange and more than 85 percent of the world’s hosted SharePoint licenses.
  • Managed Support: Managed services and expertise available 24x7x365 from Microsoft certified professionals at Rackspace. This allows customers to offload the management of their environments and focus on their core business.
  • Architectural Guidance: Rackspace will help customers architect their applications and optimize databases to run at cloud scale, making use of best practice designs.Proactive
  • Monitoring: Rackspace monitors customers’ environments with a mix of monitoring tools to proactively address system issues. Rackspace engineers can then help optimize performance, stability and address security issues.
  • Hybrid Ready: Rackspace can help customers build applications that span on premise IT resources, Azure and the Rackspace Private Cloud powered by the Microsoft Cloud Platform, combining the benefits of physically isolated resources and elastic compute.
  • Database Support: Rackspace database specialists are available as an on-demand service for SQL Server Instances as well as customers’ SQL databases running on Azure Virtual Machines. These specialists have experience managing over 30,000 SQL Server Instances.

Purchasing Options

Customers will be able to take advantage of Fanatical Support for Azure in two ways:

  • Fanatical Support with Azure Bundle (Infrastructure and Support): Customers can purchase Azure infrastructure and support as a bundle from Rackspace, whose experts can help them with architectural and on-boarding guidance.
  • Fanatical Support for Azure (Support Only): Customers who already use Azure infrastructure and want support and management expertise can get Rackspace managed services for their infrastructure as a separate cost based on their infrastructure spend.

“As organizations increasingly incorporate cloud services as part of their overall IT portfolio, the reality for many is that it introduces complexity into their environment,” said Michelle Bailey, SVP of Datacenter Initiatives at 451 Research. “Cloud providers offering deep expertise around planning, migrating and managing enterprise-class production workloads is a massive gap in the market right now. With Fanatical Support for Microsoft Azure, Rackspace is responding to the needs of their customers looking for a trusted advisor to help ease the transition to cloud and derive maximum benefit from their investments.”

At launch, the offering will be generally available for U.S. based customers and will expand to International customers through early 2016. For more information on the Microsoft product portfolio at Rackspace and the recent addition of Fanatical Support for Azure, please visit: www.rackspace.com/azure.

About Rackspace

Rackspace (NYSE: RAX), the #1 managed cloud company, helps businesses tap the power of cloud computing without the challenge and expense of managing complex IT infrastructure and application platforms on their own. Rackspace engineers deliver specialized expertise on top of leading technologies developed by OpenStack, Microsoft, VMware and others, through a results-obsessed service known as Fanatical Support®. The company has more than 300,000 customers worldwide, including two-thirds of the FORTUNE 100. Rackspace was named a leader in the 2014 Gartner Magic Quadrant for Cloud-Enabled Managed Hosting, and has been honored as one of Fortune’s Best Companies to Work For in six of the past eight years. Learn more at www.rackspace.com.

 

Forward-Looking Statement

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical facts are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or market acceptance associated with the Fanatical Support for Azure services; anticipated operational and financial benefits from the Fanatical Support for Azure services; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include the possibility that expected benefits from the Fanatical Support for Azure services may not materialize because this product and services are not generally accepted in the marketplace, which could occur due to certain factors including (i) a failure to market the product and services cost effectively, differentiate the product and services from competitive products or communicate differentiations effectively, (ii) the reliability, quality or compatibility associated with the product and services, (iii) changes in technology which adversely affect the product’s benefit, (iv) slowdowns in the general economy or technology industry that impact consumer spending habits, (v) internal strategy decisions that impact the product; and (vi) other risks that are described in Rackspace Hosting’s Form 10-Q for the quarter ended March 31, 2015, filed with the SEC on May 11, 2015. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

Media Contact:

Christina Weaver

210-312-4593

Christina.weaver@rackspace.com

 

YETI Coolers Taps Rackspace for Performance, Expertise as Ecommerce Presence Heats Up

YETI Online Sales Increase More Than 750x with Rackspace Digital

SAN ANTONIO – June 23, 2015 - Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced that YETI, the premium cooler and drinkware retailer, is leveraging Rackspace Managed Cloud to power its fast-growing ecommerce site. With the flexibility of a hybrid Magento environment and Rackspace Digital expertise, YETI maintains a responsive website and scales for traffic spikes without compromising performance.

YETI began working with the Rackspace Digital team in 2012 when the company embarked on a full redesign of its ecommerce platform. Tailored for ecommerce and retail workloads, Rackspace Digital practice area experts deliver solutions that are optimized for fast load times, enhanced security and PCI compliance requirements with a 100 percent uptime guarantee and a wide range of available security solutions. According to YETI, since switching to Rackspace with support for Magento in 2012, YETI’s online sales have increased more than 750 percent.

“In 2012, YETI faced a significant challenge,” said Sara Kenton, director of digital at YETI. “We wanted to completely reinvent our brand and ecommerce experience by adopting a Magento platform, but had no internal resources to execute the redesign. Rackspace was the best fit for our business because of their Magento expertise and commitment to exceptional customer service. Without an internal IT team, we rely heavily on our Rackspace support team. Working with them is like having a dedicated IT team on-site.”

YETI is seeing rapid growth of its mobile presence due to an active customer base that increasingly relies on smart phones to make purchases on the go. Mobile traffic accounts for 66 percent of YETI’s total online traffic, which is a 200 percent increase from 2012. To keep up with online sales growth, YETI leverages fully managed support from Rackspace Digital practice area experts to power a responsive, hybrid Magento site.

Responsive web design optimizes and streamlines displays across multiple devices including desktop and mobile. A responsive site allows YETI to maintain efficiency across all online channels with a lean internal IT team, adapting quickly for product launches and marketing campaigns. A Rackspace hybrid cloud environment allows the company to withstand traffic spikes associated with holidays like Father’s Day and Black Friday as well as features on the home page of Google.

“Architecting and maintaining an ecommerce platform for a retail brand that is growing as quickly as YETI is a very complex process,” said Kyle Metcalf, senior director of the Rackspace Digital practice area. “Often, retailers have to sacrifice performance for design, or stability for load times. With custom solutions architected by Rackspace experts and 24x7x365 Fanatical Support, YETI is able to run a responsive site without sacrificing performance. As more consumers turn to the Web for their purchases, retailers will be hard-pressed to work with digital experts who can help design and support these complex solutions.”

Rackspace hosts more Magento sites than any other hosting provider and has been the #1 hosting provider for the Internet Retailer Top 1,000 for four consecutive years.

YETI coolers will discuss how it solves for rapid ecommerce growth with Magento and a Rackspace team of digital experts at the Rackspace::Solve Dallas event on June 25, 2015. To register for Rackspace::Solve Dallas, visit http://solve.rackspace.com.

For more information on how Yeti works with Rackspace, see the post on the Rackspace Blog: http://www.rackspace.com/blog/yeti-coolers-keeps-focus-on-cold-instead-of-it-support/.

About Rackspace
Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies.  Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents. www.rackspace.com

Forward Looking Statement
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or operational results related to any particular customer or customers of our customers associated with our hosting solutions; any other statements of expectation or belief; and any statements of assumptions underlying any of the foregoing.  Risks, uncertainties and assumptions include issues relating to the performance of a customer’s configuration caused by forces outside of the control of Rackspace; changes in the economy, technological and competitive factors, regulatory factors, and other risks that are described in Rackspace Hosting’s Form 10-Q for quarter ended March 31, 2015, filed with the SEC on May 11, 2015. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

Media Contact
Monica Jacob
210-312-6745
monica.jacob@rackspace.com

Zipline Labs Reinvents Money Transfer by Leveraging Rackspace Managed Cloud

Rackspace DevOps Automation Service Helps Money Movement Mobile App Scale for App Store Launch

SAN ANTONIO – June 16, 2015 - Rackspace® (NYSE: RAX), the #1 managed cloud company, today announced that Zipline Labs, a mobile money movement platform, is leveraging Rackspace Managed Cloud and DevOps Automation Service to power its application and API. With continuous deployment and monitoring, Zipline achieves optimal uptime and performance so it can deliver a seamless, real-time messaging experience to users.

Released in the Apple App Store and Google Play in May 2015, Zipline is a mobile app that aims to make sharing money with friends as easy as sending a picture. The app is the first bank-compliant messaging platform that connects directly to users’ bank accounts, allowing them to send and receive gifts and reimbursements, in groups or individually, in real time and for free.

“When people download our app, they typically download it with a friend or group of friends, and they want to see their conversation happening in real-time, including any money transfers,” said Kirk Bowman, founder of Zipline Labs. “Therefore, high availability and performance are our primary concerns at Zipline. Rackspace DevOps Automation Service allows us to achieve the depth of scale needed for our application to perform quickly and consistently, and the breadth of scale needed for our application to maintain uptime as it grows exponentially with our recent release on the iOS and Android app stores. And with Fanatical Support®, we have access to a group of experts who operate as an extension of our IT team with extensive knowledge of our business and application.”

According to an IDC report, “IDC predicts 2015 will be a tipping point for the mobile payment industry as standardization and technological innovation in hardware and security measures drive greater adoption. As this industry matures, there will be greater convergence of mobile payment solutions with cloud, data analytics and social technologies, generating new business value proposition and unique industry-specific use cases for businesses and merchants.”1

While many startups view devops as an option for the future, Zipline was built on Rackspace DevOps from its inception, ramping up its first API in 2014. Rackspace DevOps Automation Service allows Zipline to standardize efforts like infrastructure deployment to achieve faster innovation, accelerated time to market and improved development quality, so it can scale as the app’s user base grows without compromising performance.

As a small startup, Zipline field-tests its application by pushing new code into production and making necessary updates as it receives feedback in real time. Rackspace DevOps tools and support help Zipline achieve real-time commit histories by deploying fixes to any problem identified in the server environment in a matter of seconds.

“Zipline has revolutionized the way we think about sharing money by enabling it to move at Internet speed and between multiple groups of people,” said Prashanth Chandrasekar, GM of Rackspace DevOps. “This type of application requires powerful technology and expertise to make it successful. DevOps is iterative, constantly evolving and updating in real time like many born-on-the-cloud companies, so it is the perfect fit for businesses like Zipline that want an IT methodology conducive to the pace of their growth. With Rackspace DevOps Automation Service, Rackspace manages these DevOps tools so our customers can focus on innovating and growing their core businesses.”

To learn more about how Zipline Labs uses Rackspace DevOps, see their post on the Rackspace Blog.

[1] Source: IDC, Mobile Payments — Where Do We Go from Here?, doc #AU245779, January 2015 

About Rackspace
Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies.  Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents. www.rackspace.com

Forward Looking Statement
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or operational results related to any particular customer or customers of our customers associated with our hosting solutions; any other statements of expectation or belief; and any statements of assumptions underlying any of the foregoing.  Risks, uncertainties and assumptions include issues relating to the performance of a customer’s configuration caused by forces outside of the control of Rackspace; changes in the economy, technological and competitive factors, regulatory factors, and other risks that are described in Rackspace Hosting’s Form 10-Q for quarter ended March 31, 2015, filed with the SEC on May 11, 2015. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

Media Contact:
Monica Jacob
210-312-6745
monica.jacob@rackspace.com

Rackspace Recognized as Winner for 2015 Microsoft Hosting Partner of the Year Award

SAN ANTONIO — June 4, 2015 — Rackspace today announced it has won the 2015 Microsoft Hosting Partner of the Year Award. The company was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology.

“As a five-time Microsoft Hosting Partner of the year and leader in the managed cloud, Rackspace is honored to accept the award again this year,” said Todd Cione, chief revenue officer, Rackspace. “This recognition highlights our commitment to providing customers Fanatical Support® on Microsoft’s leading technology platforms and products. We look forward to continuing our work with Microsoft on technology innovation, business transformation for customers, and deepening our expertise as the cloud market continues to mature.”

Awards were presented in several categories, with winners chosen from a set of more than 2,300 entrants from 108 different countries worldwide. Rackspace was recognized for providing outstanding solutions and services in Hosting Partner of the Year category. The Hosting Partner of the Year Award recognizes a partner that demonstrates solution innovation and exemplary commitment to engaging with Microsoft.

“Microsoft’s success as a company is dependent upon our ecosystem of great partners, and Rackspace is a shining example of the kind of innovation our partners continue to drive year after year,” said Phil Sorgen, corporate vice president, Worldwide Partner Group, Microsoft Corp. “We are pleased to recognize Rackspace for being selected as winner of the 2015 Microsoft Hosting Partner of the Year award and for demonstrating excellence in providing value to our mutual customers.”

The Microsoft Partner of the Year Awards recognizes Microsoft partners that have developed and delivered exceptional Microsoft-based solutions during the past year.

About Rackspace

Rackspace (NYSE: RAX) is the #1 managed cloud company. Its technical expertise and Fanatical Support® allow companies to tap the power of the cloud without the pain of hiring experts in dozens of complex technologies.  Rackspace is also the leader in hybrid cloud, giving each customer the best fit for its unique needs — whether on single- or multi-tenant servers, or a combination of those platforms. Rackspace is the founder of OpenStack®, the open-source operating system for the cloud. Based in San Antonio, Rackspace serves more than 300,000 business customers from data centers on four continents. www.rackspace.com

Forward-Looking Statement

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements about historical results or third party data that may suggest trends for our business or industry; any statements of the plans, strategies, and objectives of Rackspace for future operations or growth; any statements of expectation or belief regarding future events, and any statements of assumptions underlying any of the items mentioned. Risks, uncertainties and assumptions include the possibility that expected growth or success may not materialize because of Rackspace’s failure to provide Fanatical Support, failure to execute on its operational plans, rapid technological changes that adversely affect the demand for Rackspace services, shifts in customer demand, customers’ and potential customers’ acceptance of Rackspace products and services, and other risks that are described in Rackspace Hosting’s Form 10-Q for the quarter ended March 31, 2015, filed with the SEC on May 11, 2015. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

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Media Contact:

Christina Weaver

Christina.weaver@rackspace.com

210-312-4593

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