Cloud Pro – Action for Children Moves into Cloud with Rackspace

Like many organisations trying to generate awareness and increase funding, Action for Children needed extra flexibility and robustness for its web infrastructure.

Such pressures are compounded by the modern world where celebrity Twitter users, such as Stephen Fry, can potentially bring down the charity’s website with a single tweet thanks to the resulting influx of traffic.

The charity had for some time been looking to re-engineer its data operations and position itself for the future. Important objectives included cost effective management of web traffic spikes and better data analysis to provide deeper insights into customers and fundraising activities.

The organisation also needed to keep a portion of dedicated hardware on-site to host sensitive data relating to children and families. It decided to create a hybrid solution incorporating open cloud hosting to provide the agility to accommodate data spikes.

Read more: http://www.cloudpro.co.uk/cloud-essentials/hybrid-cloud/5574/action-children-moves-cloud-rackspace

Computer Weekly – Domino’s Pizza Plans to Move Web Services to the Cloud

After using open source cloud services for testing and development applications, the IT team at Domino’s Pizza is now looking to move other critical workloads, such as web services, to the cloud infrastructure.

The UK pizza delivery chain has been using Rackspace’s infrastructure as a service (IaaS) and platform as a service (PaaS) products for its testing and development environments for the best part of a year.

“Cloud is an important technology, but we wanted to build our experience and understanding of it in a low-risk way,” Domino’s Pizza IT director Colin Rees told Computer Weekly.

Read more: http://www.computerweekly.com/news/2240183707/Dominos-Pizza-plans-to-move-web-services-to-the-cloud

 

Rackspace Hosting Positioned as a Leader in the Leaders Quadrant of the Magic Quadrant for Managed Hosting Providers

“Magic Quadrant” Evaluation Based on Completeness of Vision and Ability to Execute

SAN ANTONIO, TX – April 23, 2013 – Rackspace® Hosting (NYSE:RAX), the open cloud company, today announced that it has been positioned by Gartner, Inc. as a leader in the Leaders quadrant of the “Magic Quadrant for Managed Hosting in North America.”[1]

The Gartner assessment, performed by the firm’s IT industry experts, evaluates providers based on the completeness of their vision and their ability to execute.  It categorizes providers in quadrants labeled Niche Players, Challengers, Visionaries, and Leaders.  Rackspace was among the 15 providers assessed by Gartner.

“For the second consecutive year, Rackspace has been positioned as a leader in Gartner’s Magic Quadrant for Managed Hosting providers, which we believe speaks to the value that businesses of all sizes are finding in our broad portfolio of services, our dedication to open technologies, and our Fanatical Support®,” said Lanham Napier, CEO of Rackspace.  “We are focused on delivering the industry’s best hybrid cloud services and support, so each customer can run each workload where it runs best: whether on dedicated hardware, public cloud, or private cloud; in the customer’s data center or ours.”

Through its breadth of solutions, Rackspace allows customers to choose between dedicated, public, private and hybrid open cloud environments to meet their technical and budgetary needs.  Rackspace’s unique ability to deploy hybrid solutions that combine the benefits of a dedicated or virtualized hosting solution with public or private cloud, enables customers to benefit from the scalability of the open cloud, combined with the security, reliability and control of a fully dedicated environment.

Rackspace’s portfolio of hosting solutions is backed by Fanatical Support and provides industry-leading service level agreements (SLAs) for customers, including up to 100 percent uptime SLA for an application platform.

Rackspace has a long, proven reputation for leadership in the managed hosting space, as it currently hosts 60 percent of the Fortune 100.  The company has also experienced significant traction in the ecommerce market in particular.  According to a study from ecommerce publishing authority Internet Retailer, Rackspace is currently ranked the number one hosting provider for the Internet Retailer Top 1,000 websites.

[1] Gartner “Magic Quadrant for Managed Hosting” by Lydia Leong and Douglas Toombs, April 9, 2013.

About Rackspace
Rackspace® Hosting (NYSE: RAX) is the open cloud company, delivering open technologies and powering more than 205,000 customers worldwide. Rackspace provides its renowned Fanatical Support® across a broad portfolio of IT products, including Public Cloud, Private Cloud, Hybrid Hosting and Dedicated Hosting. The company offers choice, flexibility and freedom from vendor lock in. Rackspace has been recognized by Bloomberg BusinessWeek as a Top 100 Performing Technology Company, is featured on Fortune’s list of 100 Best Companies to Work For and is included on the Dow Jones Sustainability Index.  Rackspace is headquartered in San Antonio with offices and data centers around the world. For more information, visit www.rackspace.com.

About the Magic Quadrant

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose

Forward-Looking Statement 

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements about historical results or third party data that may suggest trends for our business or industry; any statements of the plans, strategies, and objectives of Rackspace for future operations or growth; any statements of expectation or belief regarding future events, and any statements of assumptions underlying any of the items mentioned. Risks, uncertainties and assumptions include the possibility that expected growth or success may not materialize because of Rackspace’s failure to create a viable vision or its inability to execute on its vision, failure to execute on its operational plans, rapid technological changes that adversely affect the demand for Rackspace products and services, shifts in customer demand, customers’ and potential customers’ acceptance of Rackspace products and services, and other risks that are described in Rackspace Hosting’s Form 10-K for the year ended December 31, 2012, filed with the SEC on March 1, 2013. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

 

###

 

For additional information:

Brandon Brunson

Rackspace Hosting

512.680.4385

brandon.brunson@rackspace.com

 

 

 

Rackspace Hybrid Cloud Powers HubSpot’s Significant Year-On-Year Growth Projections

 Comprehensive multi-function online marketing tools delivered on flexible power of Rackspace’s OpenStack-powered public, private cloud and dedicated server platforms

San Antonio, Texas – April 16, 2013 - Rackspace® Hosting (NYSE: RAX), the open cloud company, has joined forces with inbound marketing software company HubSpot to support its all-in-one marketing Software-as-a-Service set of solutions. HubSpot will now drive its multi-featured marketing engine from the Rackspace open hybrid cloud solutions to support their comprehensive marketing toolset featuring blogging, analytics, social media, email, automation, keyword research functions and more.

Serving more than 8,600 companies in 56 countries worldwide, HubSpot will now benefit from using Rackspace open hybrid cloud technology at the heart of their operation, which  spans across Rackspace Public Cloud, Rackspace Private Cloud, powered by OpenStack, and dedicated environments. As HubSpot’s customers continue to leverage inbound marketing to engage prospects and customers for their business, their infrastructure needs continue to grow exponentially. In fact, HubSpot projects that they will need to double their infrastructure needs over the next year. By providing HubSpot with the capability to match application needs with any form factor – public cloud, private cloud and bare metal – all backed by Fanatical Support®, Rackspace was able to uniquely deliver a supported hybrid solution that was optimized for their needs. The inbound marketing company can now handle rapidly growing and changing workloads as they expand their product offerings and their customer base diversifies.   The blend of bare metal through a virtualized cloud allows for various workloads and is burstable as the workload demands.

“Here at HubSpot we move at a fast pace. From idea to production, it could be just 30 minutes, so we have always utilized public cloud services to scale with the workload spikes. As we now apply our model to Rackspace Private Cloud with our OpenStack implementation, we expect to reap the benefits of provisioning efficiencies in an open hybrid environment,” said Jim O’Neill, CIO, HubSpot. “The flexibility to marry private cloud and dedicated is very powerful.  Rackspace’s Fanatical Support is second to none. Anytime I have ever had a question, we can get a Racker on the phone within a minute who knows exactly what to do and can help us. That’s the kind of support and service people love, and it is an approach that we aspire to in order to create marketing that people love.”

Open source technology based clouds such as the Rackspace Private Cloud have allowed HubSpot to build a hyper growth business model with minimal software expenses, which frees up time to focus on its core business of providing customers with a solid marketing platform. The innovation around OpenStack powered clouds helps ensure that initiatives move forward and continue to meet HubSpot’s needs. Rackspace consistently delivers Fanatical Support in any model chosen.

“Engineering its marketing solutions to run on the Rackspace hybrid cloud platforms means that HubSpot no longer needs to worry about datacenter infrastructure. The company’s product team can continue to focus on building great marketing products without needing to focus on inventory management, ISP/Internet capacity, or the geographic location of any of its staff,” said Jim Curry, SVP and GM Rackspace Private Cloud. “Deploying on Rackspace allows HubSpot to focus on its core business, the construction and delivery of one of the world’s most comprehensive and simple to use marketing platform.”

This morning, Rackspace and HubSpot present the keynote presentation at 9:45 am PT at the OpenStack Summit in Portland, OR to describe how and why HubSpot is focusing on OpenStack to power its business instead of proprietary alternatives.

About Rackspace

Rackspace® Hosting (NYSE: RAX) is the open cloud company, delivering open technologies and powering more than 205,000 customers worldwide. Rackspace provides its renowned Fanatical Support® across a broad portfolio of IT products, including Public Cloud, Private Cloud, Hybrid Hosting and Dedicated Hosting. Rackspace has been recognized by Bloomberg BusinessWeek as a Top 100 Performing Technology Company, is featured on Fortune’s list of 100 Best Companies to Work For and is included on the Dow Jones Sustainability Index. Rackspace was positioned in the Leaders Quadrant by Gartner Inc. in the “2011 Magic Quadrant for Managed Hosting.” Rackspace is headquartered in San Antonio with offices and data centers around the world. For more information, visit www.rackspace.com.

 

Forward looking statement

 

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or operational results related to any particular customer or customers of our customers associated with our hosting solutions or other products and services; any other statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include issues relating to the performance of a customer’s configuration caused by forces within or outside of the control of Rackspace; changes in the economy, technological and competitive factors, regulatory factors, and other risks that are described in Rackspace Hosting’s Form 10-K for the year ended December 31, 2012, filed with the SEC on March 1, 2013. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

 

Media Contact:

Christina Weaver

Christina.weaver@rackspace.com

817-271-9323

Rackspace Plans to Expand Global Cloud Network through Service Providers

Plans include Building and Linking Interoperable Public Clouds in Program Partner Markets

San Antonio, TX – April 15, 2013 Rackspace® Hosting (NYSE: RAX), the open cloud company, today announced that it plans to expand its global cloud network through a program that would have Rackspace build and run interoperable public clouds for service providers around the world, such as telcos. As the founder of OpenStack, Rackspace is perfectly positioned to help speed a partner’s successful entry as a cloud provider in the OpenStack ecosystem with proven Rackspace technology, operations and go to market expertise.

For telcos and other large service providers, Rackspace plans to make available all the components needed to build a successful cloud business, including:

  • Cloud technology: Rackspace Cloud hardware and software infrastructure, powered by OpenStack, with continuous automated testing and delivery of updates from Rackspace engineering teams.
  • Infrastructure Operations: Patching, tuning and monitoring with carrier-grade SLA’s.
  • Go-to-market support: Sales and support training, collateral, and customer references to accelerate the time to market needed for a successful launch.
  • Extended reach for users: Cloud users would benefit from the program’s interconnected, individually owned and operated data centers around the world by being able to run their workloads in multiple geographies. Customers of any one program partner in the network would have access to additional resources through the other program partners in the network.
  • Increased resource utilization for providers: Rackspace and all other program partners would expand their datacenter reach to include those of the other program partners. This would enable the program partners to increase resource utilization and cloud growth by selling through other providers in the network.

 

“Rackspace is developing its OpenStack based cloud technology that it uses in its own cloud into a commercially supported, packaged offering,” said Gary Chen, research manager for IDC’s Cloud and Virtualization System Software. “Not every provider wants to or should build a cloud from scratch, and Rackspace’s experience with cloud computing and this turnkey packaged cloud solution should be of interest to other providers. IDC believes that a global federated service provider cloud network that allows creation of hybrid clouds with resources from multiple public providers could be a compelling solution for customers.”

“We have had interest from service providers on nearly every continent to extend Rackspace’s proven OpenStack powered public cloud solutions and expertise to their customers. It is important to broaden the adoption of open-source technologies through partners around the world,” said Lanham Napier, CEO for Rackspace.  “The creation of this network allows for different providers, in different regions, with different service characteristics to link together to better serve the cloud users around the world with a fully interoperable global ‘cloud of clouds’. Rackspace is passionate about leading this charge and helping service providers capitalize on the expanded network to better serve their customers.”

For more information on Rackspace expanded global cloud network visit: http://www.rackspace.com/blog/building-a-global-cloud-network/

 

About Rackspace

Rackspace® Hosting (NYSE: RAX) is the open cloud company, delivering open technologies and powering more than 205,000 customers worldwide. Rackspace provides its renowned Fanatical Support® across a broad portfolio of IT products, including Public Cloud, Private Cloud, Hybrid Hosting and Dedicated Hosting. Rackspace has been recognized by Bloomberg BusinessWeek as a Top 100 Performing Technology Company, is featured on Sunday Times list of 100 Best Companies to Work For and is included on the Dow Jones Sustainability Index. Rackspace was positioned in the Leaders Quadrant by Gartner Inc. in the “2011 Magic Quadrant for Managed Hosting.” Rackspace is headquartered in San Antonio with offices and data centers around the world. For more information, visit www.rackspace.com.

 

Forward-Looking Statements

 

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or market acceptance associated with the Rackspace cloud network program or the products and services offered through the Rackspace cloud network program; anticipated operational and financial benefits from the Rackspace cloud network program or the products and services offered through the Rackspace cloud network program; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include including the possibility that expected benefits from the Rackspace cloud network program or the products and services offered through the Rackspace cloud network program may not materialize because the products or services are not generally accepted in the marketplace, which could occur due to certain factors including (i) a failure to market the products or services cost effectively, differentiate the products and services from competitive products and services or communicate differentiations effectively, (ii) the reliability, quality or compatibility associated with the products or services, (iii) changes in technology which adversely affect the benefits of the product, (iv) slowdowns in the general economy or technology industry that impact consumer spending habits, (v) internal strategy decisions that impact the platform, products and services, and (vi) and other risks that are described in Rackspace Hosting’s Form 10-K for the year ended December 31, 2012, filed with the SEC on March 1, 2013. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

 

Media Contact:

Christina Weaver

817-271-9323

Christina.weaver@rackspace.com

Rackspace Launches Mobile Cloud Stacks to Accelerate Development of Mobile Apps

New Ecosystem of Mobile Technology Partners Helps Enable Developers to Quickly Design, Build, Test, Deploy and Scale Mobile Apps in the Hybrid Cloud

SAN ANTONIO – April 09, 2013 – Rackspace® Hosting (NYSE: RAX), the open cloud company, today announced the release of its new mobile cloud stacks for developers.  These stacks are purpose built to help developers design, build, test, deploy and scale mobile apps in the hybrid cloud.

Rackspace’s new cloud stacks are pre-configured and designed to deliver a frictionless environment for developing mobile apps.  These stacks are offered in order to minimize the upfront configuration time for developers and allow them to focus more on designing applications while Rackspace manages the backend operations.

With its growing emphasis on the mobile market, Rackspace is also launching a new ecosystem of industry leading partners to further strengthen its mobile cloud platform.  This ecosystem will give developers access to robust software developer kits (SDK), push services, mobile backend-as-a-service, testing and monitoring capabilities from industry leaders such as FeedHenry, New Relic, Sencha, SOASTA, StackMob, and Trigger.io.

According to IDC, mobile technologies will account for nearly 57 percent of the IT industry’s overall growth in 2013. In addition, 33 percent of all new apps will target mobile environments.

“Mobile technology is disrupting all industries.  Businesses, from startups to enterprises, are aggressively building out their mobile presence. By launching a powerful new ecosystem, we are enabling mobile developers to innovate faster,” said John Engates, CTO of Rackspace.  “Our pre-configured mobile stacks were developed based on our experience with hosting thousands of complex applications. These stacks are reducing complexity for mobile developers who no longer have to reinvent the wheel every time they build and deploy mobile apps. By wrapping Fanatical Support around these new mobile tools and capabilities, we’ve created a unique developer experience that’s unmatched in the market.”

For more information about Rackspace’s tools for mobile app developers, please visit: http://www.rackspace.com/mobile-cloud/.

Supporting Customer and Partner Quotes

“Rackspace provides the Digby Localpoint Platform a reliable set of open cloud-based infrastructure so our customers can enable digital, real-time engagement through their consumers’ mobile devices while they visit brick and mortar store locations. Rackspace’s team of on-hand experts frees us to focus on improving our product and our customers’ results instead of tending to traditional tasks related to physical infrastructure.” – David Sikora, Founder & CEO, Digby

“FeedHenry is delighted to partner with Rackspace. Increasingly enterprises require mobile app solutions that integrate with multiple backend systems, with the flexibility to deploy in public, private and hybrid clouds. With FeedHenry’s Mobile Application Platform and Rackspace’s open cloud offerings, enterprises now have the best infrastructure for mobile app development and Backend-as-a-Service allowing them to deliver and manage rich mobile app experiences for customers and employees.” – Cathal McGloin, CEO, FeedHenry

“Mobile applications are quickly becoming a driving force in providing business services that speed communication and collaboration. Open cloud services with their core infrastructure offerings and their marketplaces are instrumental in creating accessible systems and solutions to speed their time to market.  We are extending our relationship with Rackspace to provide mobile app developers real-time app performance data, enabling teams to address slow downs and other performance issues before they affect a brand’s reputation. We’re joining forces with Rackspace to tap into their Fanatical Support® for customers that now extends to the success of the mobile app customer.” – Lew Cirne, CEO and founder, New Relic

“More than 2 million developers code with Sencha today because our frameworks, tools and services let them easily build powerful HTML5 applications that perform well on every device. We’re excited to be working with Rackspace; their open cloud stacks make hosting these applications a frictionless process for developers.” – Paul Kopacki, VP of Marketing, Sencha

“The demands placed on mobile developers to go-to-market quickly requires that speed and a quality user experience is essential in today’s mobile application development cycles. SOASTA’s platform for mobile performance and functional testing will give mobile developers using Rackspace’s open cloud the ability to rapidly test applications, while providing valuable insight into the reliability and performance of their app – ensuring they are ready for prime time.” – Tom Lounibos, CEO, SOASTA

“Entrepreneurs and enterprises need a quick way to create apps but they also need a platform that is reliable and supported. StackMob and Rackspace will provide a rock-solid open cloud platform for mobile application developers to create the very best apps for their customers with confidence.”  Ty Amell, co-founder and CEO, StackMob

“We are excited to announce our integration with the Rackspace open cloud so mobile developers can store their application content in the cloud and push it to their mobile apps for fast performance. Building great mobile apps with large content such as video can be challenging, but together, Trigger.io and Rackspace provide a simple platform for building and deploying content-rich apps.” – Amir Nathoo, co-founder and CEO, Trigger.io

About Rackspace
Rackspace® Hosting (NYSE: RAX) is the open cloud company, delivering open technologies and powering more than 205,000 customers worldwide. Rackspace provides its renowned Fanatical Support® across a broad portfolio of IT products, including Public Cloud, Private Cloud, Hybrid Hosting and Dedicated Hosting. Rackspace has been recognized by Bloomberg BusinessWeek as a Top 100 Performing Technology Company, is featured on Fortune’s list of 100 Best Companies to Work For and is included on the Dow Jones Sustainability Index. Rackspace was positioned in the Leaders Quadrant by Gartner Inc. in the “2011 Magic Quadrant for Managed Hosting.” Rackspace is headquartered in San Antonio with offices and data centers around the world. For more information, visit www.rackspace.com.

Forward Looking Statements
This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or market acceptance associated with the Rackspace mobile-ready cloud stacks or the products and services offered by third party technology partners; anticipated operational and financial benefits from the Rackspace mobile-ready cloud stacks or the products and services offered by third party technology partners; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include including the possibility that expected benefits from the Rackspace mobile-ready cloud stacks or the products and services offered by third party technology partners may not materialize because the products or services are not generally accepted in the marketplace, which could occur due to certain factors including (i) a failure to market the products or services cost effectively, differentiate the products and services from competitive products and services or communicate differentiations effectively, (ii) the reliability, quality or compatibility associated with the products or services, (iii) changes in technology which adversely affect the benefits of the product, (iv) slowdowns in the general economy or technology industry that impact consumer spending habits, (v) internal strategy decisions that impact the platform, products and services, and (vi) and other risks that are described in Rackspace Hosting’s Form 10-K for the year ended December 31, 2012, filed with the SEC on March 1, 2013. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

Media Contact
Andre Lenartowicz
512-921-4373
andre.lenartowicz@rackspace.com

Rackspace Broadens Hybrid Cloud Ecommerce Vision Through Magento Partner Program

Leading Open Cloud and Ecommerce Providers Team Up to Provide High Performance Solutions for Online Retail Businesses

San Antonio, TX – April 8, 2013 - Today, Rackspace® Hosting (NYSE: RAX), the open cloud company, announced it has entered into the Magento Hosting Partner program as a platinum level partner. Rackspace and Magento, a division of X.commerce, an eBay Inc. company, will work collaboratively to serve both dedicated and open hybrid cloud customers with one of the fastest growing ecommerce platforms on the market.

For companies aiming to expand their global footprint, the collaboration between Rackspace and Magento will provide a low cost entry into new markets around the world without the cost of establishing a physical presence. Through a broad product portfolio that includes dedicated hosting, public cloud, private cloud and hybrid cloud, Rackspace is giving customers the flexibility to choose the right solution for their unique business needs.

Rackspace’s hybrid cloud in particular provides a differentiated and compelling customer experience, as it offers a dedicated infrastructure for managing day-to-day traffic, along with powerful open cloud solutions for sporadic spikes during peak times such as Cyber Monday, Black Friday and free shipping Thursday. In addition, Rackspace helps online retailers achieve PCI compliance by delivering a variety of products for its dedicated and cloud customers.

“Within three months of launching the new site built on the Magento platform, Gant’s online orders went up 340 percent.  We also saw a 290 percent increase in conversion rates and 35 percent reduction in page load time,” said Anna Carlqvist, a global eCommerce manager at GANT Clothing in UK.  “Thanks to the infinite scalability of the Rackspace Open Cloud, Gant can scale servers up and down to meet customer needs while only paying for what we actually use. This has lead to a 50 percent reduction in hosting costs.”

Rackspace is gaining traction within the ecommerce market; according to a study from ecommerce publishing authority Internet Retailer, Rackspace is currently ranked the number one hosting provider for the Internet Retailer Top 1,000 websites. Rackspace now hosts a greater percentage of the world’s Magento deployments than any other hosting provider.[1]

“Over the past five years, Rackspace and Magento have developed a strong, lasting relationship with the shared goal of providing an optimal, end-to-end ecommerce solution,” said Suaad Sait, chief marketing officer at Rackspace. “The ecommerce space is evolving and more online retailers are moving their back end infrastructure to the cloud.  As demand increases and more businesses make the initial transition to the cloud, we look forward to ongoing collaboration with Magento to take advantage of this growing marketing opportunity.”

With over 1,000 Magento deployments globally ranging from SMB to Fortune 500 customers, Rackspace has developed core competency and expertise in Magento implementations. Rackspace’s go-to-market offering features specialized sales representatives and engineers that will help businesses architect, design and deploy highly scalable e-commerce sites, which are all backed by Fanatical Support®.

As part of its commitment to Magento and the Magento user community, Rackspace has also developed significant partnerships with several top solutions integrators in the market to ensure end-to-end integration with Rackspace’s dedicated and open hybrid cloud solutions.

“We view Rackspace as a high-quality partner, which has a strong reputation for helping customers of all sizes successfully implement Magento solutions,” said Ryan Thompson, head of business development and partnerships for Magento. “We are excited about Rackspace becoming a platinum level partner and through this expanded agreement, we will work together to make a deeper push into the enterprise market.”

Rackspace will be a Diamond sponsor at the Magento Imagine Conference being held in Las Vegas on April 8-10. Mitch Robins, senior systems engineer at Rackspace, will deliver a speech on April 10 regarding global expansion.  Rackspace will also be exhibiting at the conference in booth #9.

To learn more about how Rackspace and Magento are working together to deliver reliable, scalable and high performing ecommerce solutions, please visit: www.rackspace.com/magento

About Rackspace

Rackspace® Hosting (NYSE: RAX) is the open cloud company, delivering open technologies and powering more than 205,000 customers worldwide. Rackspace provides its renowned Fanatical Support® across a broad portfolio of IT products, including Public Cloud, Private Cloud, Hybrid Hosting and Dedicated Hosting. Rackspace has been recognized by Bloomberg BusinessWeek as a Top 100 Performing Technology Company, is featured on Fortune’s list of 100 Best Companies to Work For and is included on the Dow Jones Sustainability Index. Rackspace was positioned in the Leaders Quadrant by Gartner Inc. in the “2011 Magic Quadrant for Managed Hosting.” Rackspace is headquartered in San Antonio with offices and data centers around the world. For more information, visit www.rackspace.com.

 

###

For additional information:

Brandon Brunson

Rackspace Hosting

512.680.4385

brandon.brunson@rackspace.com

Forward Looking Statements

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or market acceptance associated with any ecommerce products or services or relationships with third parties such as Magento; anticipated operational and financial benefits from any ecommerce products or services or relationships with third parties such as Magento; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions including the possibility that expected benefits from ecommerce products or services or relationships with third parties such as Magento may not materialize because the products or services are not generally accepted in the marketplace, which could occur due to certain factors including (i) a failure to market the product or service cost effectively, differentiate the product from competitive products or communicate differentiations effectively, (ii) the reliability, quality or compatibility associated with the product or service, (iii) failure of third parties to properly or adequately fulfill their obligations; (iv) changes in technology which adversely affect the benefits of the product or service, (v) slowdowns in the general economy or technology industry that impact consumer spending habits, (vi) internal strategy decisions that impact the products and services, and (vii) and other risks that are described in Rackspace Hosting’s Form 10-K for the year ended December 31, 2012, filed with the SEC on March 1, 2013. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

 

[1] Magento Usage Statistics – http://trends.builtwith.com/shop/Magento

 

 

 

Rackspace Hybrid Open Cloud Gives Buffalo Customers Continuous Access to Terabytes of Content Storage

OpenStack powered cloud platform provides massive cloud storage and data access via web connected devices for consumers and SMB customers

SAN ANTONIO, April 4, 2013 – Rackspace, the open cloud company, has been selected by Buffalo, a leading global provider of networking and storage solutions for the home and small business environments, to provide the open cloud infrastructure that will power its new product, BuffaloLink. This product will give Buffalo customers easy access to terabytes of content, using the cloud to access their data at their home or office from anywhere.

“Fanatical Support is the number one reason why we chose Rackspace. When you run a cloud, it should run smoothly. To give our customers connections 24x7x365 days a year is paramount,” said Daisuke Maki, General Manager, Buffalo. “In developing BuffaloLink, we were really dependent on the support and expertise of Rackspace, along with the technology behind its open cloud. We depend on Rackspace as a trusted technology partner to help us provide our customers with the best user experience possible.”

Cloud technology based on open, non-proprietary software codes means it’s easier to create seamless access to data from anywhere with an internet connection.  Buffalo considers OpenStack to be part of its solution and enables the company to deploy in new regions around the world.

Previously, remote access to data on office or home computers required sophisticated technical expertise or extensive helpdesk assistance to navigate through a maze of different formats and security protocols. Buffalo’s BuffaloLink uses a hybrid open cloud environment provided by Rackspace, via RackConnect® and Rackspace Private Cloud powered by OpenStack, to create a software engine that pushes data through that maze without delays, detours and dead ends.

 

With BuffaloLink, customers can remotely access digital content such as pictures, music and videos stored on the customer’s network attached storage appliance (NAS) from anywhere in the world using their PC, Mac, tablet, or smartphone.  As a premier remote access service, BuffaloLink is:

 

  • Simple – Customers who are not familiar with computer networking or firewall protocols can use any Web-connected device to remotely access content on their NAS device at home or in the office, remotely, without having to be an IT expert, or use a help desk.
  • Affordable – Rackspace’s open cloud helps provide Buffalo Technology’s consumer and SMB customers with a cloud-based data storage service capable of storing huge amounts of information accessible from the cloud without any monthly services fees – every photograph they’ve ever taken, for example – without incurring substantial costs.
  • Timely – The increased usage of sophisticated wireless devices among average consumers demonstrates there is a pressing need for an “open” technology to remove conventional barriers to wireless data access.

 

“Buffalo is utilizing the hybrid open cloud to provide an IT platform that allows BuffaloLink to deliver an intuitive, cost effective way for customers to access data services,” said John Engates, CTO at Rackspace. “We are excited to support Buffalo as they continue to grow their products and drive innovation. As consumers and businesses become more mobile focused, remote data access is going to play an important role in everyday digital life.”

 

About Rackspace

Rackspace® Hosting (NYSE: RAX) is the open cloud company, delivering open technologies and powering more than 205,000 customers worldwide. Rackspace provides its renowned Fanatical Support® across a broad portfolio of IT products, including Public Cloud, Private Cloud, Hybrid Hosting and Dedicated Hosting. Rackspace has been recognized by Bloomberg BusinessWeek as a Top 100 Performing Technology Company, is featured on Fortune’s list of 100 Best Companies to Work For and is included on the Dow Jones Sustainability Index. Rackspace was positioned in the Leaders Quadrant by Gartner Inc. in the “2011 Magic Quadrant for Managed Hosting.” Rackspace is headquartered in San Antonio with offices and data centers around the world. For more information, visit www.rackspace.com.

 

About Buffalo
Buffalo, based in Nagoya, Japan, is a leading global provider of award-winning networking, storage, multimedia and memory solutions for the home and small business environments as well as for system builders and integrators. With over three decades of networking and computer peripheral experience, Buffalo has proven its commitment to delivering innovative, best-of-breed solutions that have put the company at the forefront of infrastructure technology.  For more information about Buffalo and its products, please visit www.BuffaloTech.com.

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Buffalo is a trademark of Buffalo, Inc. All other trademarks mentioned herein are the property of their respective owners.

Forward-Looking Statements

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or operational results related to any particular customer or customers of our customers associated with our hosting solutions or other products and services; any other statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include issues relating to the performance of a customer’s configuration caused by forces within or outside of the control of Rackspace; changes in the economy, technological and competitive factors, regulatory factors, and other risks that are described in Rackspace Hosting’s Form 10-K for the year ended December 31, 2012, filed with the SEC on March 1, 2013. Except as required by law, Rackspace Hosting assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

 

Media Contact:

Christina Weaver

210-312-4593

Christina.weaver@rackspace.com

Rackspace Adds Error Tracking and Redis-as-a-Service to Developer Toolset With Acquisition Of Exceptional Cloud Services

 Expanded Portfolio Allows Rackspace to Drive Innovation of Developer Services

San Antonio, TX, March 28, 2013 – Rackspace® Hosting (NYSE: RAX), the open cloud company, today announced the strategic acquisition of Exceptional Cloud Services to enhance its toolset for developers deploying and managing applications in the open cloud.  Through this deal, Rackspace will expand its portfolio of developer solutions to include error tracking and Redis-as-a-Service capabilities.  These solutions from Exceptional Cloud Services are currently used by more than 50,000 application developers.

“Rackspace is improving the key technologies used by developers in the open cloud. Our focus on the developer community is deeper than ever before and we are carefully adding strategic technologies to our open hybrid cloud portfolio, while keeping the needs of application developers in mind,” said Pat Matthews, senior vice president of corporate development at Rackspace.  “Through the acquisition of Exceptional Cloud Services, we’re gaining technology and expertise that will provide startups and cloud developers with the tools that help them deliver more reliable customer experiences and to bring the next generation of cloud-based apps to market faster.”

As part of the agreement, Rackspace will acquire the following products:

  • Exceptional.io – Exceptional tracks errors in over 6,000 web applications. The service reports errors in real-time and gathers the information developers need to fix them fast.
  • Airbrake.io - Airbrake collects errors generated by other applications and aggregates the results for review.
  • Redis To Go – Redis To Go makes managing Redis instances easier, whether it’s one instance or hundreds. Faster caching and easier in-memory dataset operations deployed on demand.

Startups like StickerMule, HowAboutWe and larger customers such as Exec, Groupon, HotelTonight, Oracle, TaskRabbit and Zendesk rely on these technologies to enhance their development, troubleshooting and Big Data applications.

Due in part to increased developer demand for more tools and capabilities that will help them design and deliver cloud applications to market, Rackspace launched its open cloud platform in 2012 including a full suite of compute, storage and networking offerings. As part of its ongoing emphasis on supporting developers, Rackspace added Mailgun, a programmable email platform in August 2012, ObjectRocket, a scalable and high-performing MongoDB database as a service (DBaaS) in February 2013, and now the latest collection of technologies from Exceptional Cloud Services.

The acquisition of Exceptional Cloud Services will also help advance Rackspace’s recent push into the MongoDB market, as the company plans to integrate its newly acquired Redis To Go solution with the MongoDB database as a service from ObjectRocket.  By aligning these two solutions, Rackspace will provide developers with a choice of open source-based data platforms delivered as reliable, managed services that increase the speed and reduce the complexity of building powerful applications on the Rackspace Open Cloud.

“Rackspace has taken another step towards creating a one-stop shop for the growing community of developers that are looking to build complex applications on the open cloud,” said Melanie Posey, Research Vice President at IDC.  “With today’s acquisition of Exceptional Cloud Services, Rackspace gave depth to its application developer toolkit by adding error tracking capabilities, along with a caching solution from Redis To Go, which the company plans to integrate with its recently acquired MongoDB database as a service from ObjectRocket.  The tools and depth of expertise that Rackspace gained through its recent acquisitions will collectively work to reduce the complexity associated with building open cloud applications and speed time to market, while helping the company extend its reach to a broader range of global developers.”

In addition, this acquisition will help Rackspace further strengthen its rich talent pool by adding high-caliber industry expertise. Jonathan Siegel, CEO of Exceptional Cloud Services and co-founder of RightScale, RightCart and RightSignature, will join Rackspace and bring with him a wealth of developer tooling experience.

“We’re delighted to join the Rackspace family. Rackspace’s reputation for service is unmatched and truly unique in the marketplace. Combined with their leadership in the open-sourced cloud, they have created an amazing environment for innovation and growth,” said Siegel.  “Rackspace and Exceptional have a mutual interest in delivering best in class tools and services for developers. Aligning efforts make sense. Integrating the expertise, tools and IP that Exceptional brings to the table into the Rackspace Open Cloud will create new and compelling experiences for developers.”

To learn more about Exceptional Cloud Services, visit: http://www.rackspace.com/blog/exceptional-cloud-services-acquisition/

About Rackspace

Rackspace® Hosting (NYSE: RAX) is the open cloud company, delivering open technologies and powering more than 205,000 customers worldwide. Rackspace provides its renowned Fanatical Support® across a broad portfolio of IT products, including Public Cloud, Private Cloud, Hybrid Hosting and Dedicated Hosting. Rackspace has been recognized by Bloomberg BusinessWeek as a Top 100 Performing Technology Company, is featured on Fortune’s list of 100 Best Companies to Work For and is included on the Dow Jones Sustainability Index. Rackspace was positioned in the Leaders Quadrant by Gartner Inc. in the “2011 Magic Quadrant for Managed Hosting.” Rackspace is headquartered in San Antonio with offices and data centers around the world. For more information, visit www.rackspace.com.

Forward Looking Statements

This press release contains forward-looking statements that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements concerning expected development, performance or market acceptance associated with the acquired products and services of Exceptional Cloud Services; anticipated operational and financial benefits from the acquired products and services of Exceptional Cloud Services, including the implementation and use of such products or services into Rackspace product and service offerings; any statements of expectation or belief; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include including the possibility that expected benefits from the Exceptional Cloud Services products and services may not materialize because products and services are not generally accepted in the marketplace, which could occur due to certain factors including (i) a failure to market the acquired products and services cost effectively, differentiate the products and services from competitive products and services or communicate the differentiations effectively, (ii) the reliability, quality or compatibility associated with the acquired products and services, (iii) our inability to develop the acquired technology into our products or services effectively, (iv) changes in technology which adversely affect the benefits of the products or services, (v) internal strategy decisions that impact the products and services, and (vi) other risks that are described in Rackspace’s Form 10-K for the year ended December 31, 2013, filed with the SEC on March 1, 2013. Except as required by law, Rackspace assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

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For additional information:

Brandon Brunson

Rackspace Hosting

512.680.4385

brandon.brunson@rackspace.com

 

Rackspace Addresses Cloud Computing Skills Shortage with Launch of Open Cloud Academy

1

New research indicates substantial demand for cloud-centric IT skills

SAN ANTONIO–March 19, 2013–New research, including a survey of 1300 companies commissioned by Rackspace, the open cloud company, has found that more than half of organizations’ cloud deployments are being hampered by a shortage of cloud computing skills.

The research, conducted by Manchester Business School and Vanson Bourne, found that two thirds (66 per cent) of companies surveyed are now looking to increase their IT skills to the levels required to manage cloud computing deployments. However, 56 per cent were not aware of any courses that enable IT professionals to up-skill for the cloud era.

The survey of 1300 organizations in the UK and US1 also revealed:

  • 42 per cent of organizations have had to hire IT professionals specifically for their cloud computing skills
  • 43 per cent of companies are finding it difficult to find IT professionals with cloud computing skills
  • 79 per cent reported that universities and colleges need to incorporate cloud IT skills into any relevant syllabuses they offer

Bridging the gap

To address these shortfalls in both skills and training, Rackspace Hosting has today opened the doors to its Open Cloud Academy by launching a pilot training program. The Open Cloud Academy is an educational program designed to provide students with affordable IT certifications, specifically around open cloud technologies.

As the open cloud company, Rackspace fully understands the importance of a cloud-competent workforce, having launched the largest commercially-operated open cloud platform based on OpenStack in 2012. Rackspace is taking considerable measures to bridging the IT skills gap by not only offering internal training to current employees, but now offering these courses externally.

“The cloud era represents a huge opportunity and it requires a specific, and critical skill set for this to be fully realized. As cloud adoption increases, companies stand to reduce IT costs and become more agile, however, with not enough people properly trained in these cutting edge technologies, organizations are missing the boat,” said Graham Weston Rackspace Chairman. “The Open Cloud Academy can help turn the tide by offering highly sought after technical training to the public, bolstering the this scarce pipeline and helping fill the countless number of roles in San Antonio and beyond.”

In addition, the Open Cloud Academy will have a focus on former military and university graduates and aims to help trainees get the IT certifications that matter to employers, learning in weeks what it sometimes takes others years to master.

“Pursuing a career in the technology field is a smart choice for me, and not one I decided on by whim. With the state of the economy and the hardships facing most Americans, I wanted to work in a field where I could count on a living wage,” said Nicholas Hamilton, Open Cloud Academy pilot student. “In addition to the high paying nature of most tech-related and cloud computing jobs, technology in general is not a perishable commodity or a fad. Yes, the field moves at the speed of light, but well trained and motivated individuals that can move with it will always be in demand and the skills I’m gaining from Open Cloud Academy should help me secure my future.”

Rackspace today invites interested parties of all technical skill levels to visit its website for more information now, www.opencloudacademy.com

About the research

Quantitative research was conducted by Vanson Bourne of 1300 companies in the UK and US (split equally) during December 2012. Manchester Business School carried out qualitative interviews with companies that use the cloud by telephone during December 2012 and January 2013. To view the data, please click here.

About Rackspace

Rackspace® Hosting (NYSE: RAX) is the open cloud company, delivering open technologies and powering more than 205,000 customers worldwide. Rackspace provides its renowned Fanatical Support® across a broad portfolio of IT products, including Public CloudPrivate Cloud,Hybrid Hosting and Dedicated Hosting. The company offers choice, flexibility and freedom from vendor lock in. Rackspace has been recognized by Bloomberg BusinessWeek as a Top 100 Performing Technology Company and is featured on Sunday Times list of 100 Best Companies to Work For. Rackspace was positioned in the Leaders Quadrant by Gartner Inc. in the “2011 Magic Quadrant for Managed Hosting.”

Forward-Looking Statements

This Press Release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 that involve risks, uncertainties and assumptions. If such risks or uncertainties materialize or such assumptions prove incorrect, the results of Rackspace Hosting could differ materially from those expressed or implied by such forward-looking statements and assumptions. All statements other than statements of historical fact are statements that could be deemed forward-looking statements, including any statements relating to expected or predicted behaviors of consumers and the impact of cloud computing; any statements of expectation or belief directly relating to Rackspace business derived from survey results or OpenCloud Academy trained individuals; and any statements of assumptions underlying any of the foregoing. Risks, uncertainties and assumptions include a substantial margin of error in the survey results or benefits from training programs, inconsistencies in respondent’s understanding and Rackspace’s analysis of survey questions and results, the possibility that expected benefits from any shift in consumer behavior may not materialize as expected; the achievement of expected operational results from any shift in consumer behavior; and other risks that are described in Rackspace Hosting’s quarterly report on Form 10-K for the year ended December 31, 2012 filed with the Securities and Exchange Commission on March 1, 2013. Except as required by law, Rackspace assumes no obligation to update these forward-looking statements publicly, or to update the reasons actual results could differ materially from those anticipated in these forward-looking statements, even if new information becomes available in the future.

1 650 in the UK and 650 in the US

Media Contact

Rackspace
Rachel Romoff, 210-312-3732
Rachel.romoff@rackspace.com

 

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