Get Support the Way You Want – Live Chat Support Now Available

Filed in Product & Development by Cameron Nouri | May 28, 2009 9:09 am

LOL, BRB, and TY

That’s right, we understand that lingo and see lots of those acronyms flying across our screen now that we officially launched live chat support. And now you have one more medium to contact us for help[1].

(For those that don’t know–LOL = Laughing Out Loud, BRB = Be Right Back and TY = Thank You.)

With the average day at the office consisting of multitasking phone calls, meetings, email and more, live chat can really make life a little easier. With live chat you can hold a conversation with our support team in the middle of a conference call or in the middle of checking your email. It allows you to get the most out of your time while getting real time answers to your questions.

The next time you need support, just log into your control panel[2] and look for the live chat link in the upper right hand corner.

Endnotes:
  1. contact us for help: http://www.rackspace.com/apps/support
  2. control panel: http://apps.rackspace.com/?cp

Source URL: http://www.rackspace.com/blog/livechatsupport/