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Just In Time For Shop.org 2013: Three New Oracle Commerce Reference Architectures

Next week, Rackspace will head to Chicago to attend Shop.org Annual Summit 2013. With more than 4,400 digital and multichannel retail professionals and 200 exhibitors from all over the world, Shop.org’s annual summit will feature exhibitors, speakers and workshops highlighting the latest trends in retail technology. Rackspace will demonstrate how we work with all types of retailers on all sorts of platforms. Creating an enjoyable customer experience is our goal for our customers and your customers.

You can find Rackspace at booth No. 1437 throughout the event (Monday, September 30 through Wednesday, October 2), so come check out what we’ve been working on with our recently launched Oracle Commerce Solution.

After launching hosting solutions for the Magento platform a few months ago, we now offer solutions for the Oracle Commerce platform. Oracle Commerce is an incredibly powerful platform and when customized by a skilled System Integrator (SI), it can generate extraordinary results. However, the hosted infrastructure is the critical foundation that makes it all possible. Whether supporting Oracle ATG users directly, or in partnership with leading ATG SIs, Rackspace ensures your store is always open for business!

Rackspace now provides Oracle Commerce customers infrastructure, Fanatical Support for the overall environment and deep application expertise to architect, install, configure, deploy and monitor Oracle ATG Web Commerce, Oracle Endeca, and Oracle Database to deliver a consistent, relevant and personalized experience across multiple online channels. Acting as an extension of your staff, Rackspace Web Scale Engineers will provide:

Custom installation and configuration for Oracle Commerce so that you can deliver personalized customer experience. Services include:

  • Installation of Oracle ATG Web Commerce, Oracle Endeca and Oracle Database
  • Configuration of the development, UAT and production environments
  • Documenting procedures and processes to produce a runbook

Day-to-day application and infrastructure administration services so your team can focus on integrating channels to deliver a consistent user experience. Services include:

  • Patching, upgrades and scheduled maintenance
  • Providing alerts indicating bottlenecks, degradations and impending failures
  • Diagnostic performance reporting
  • Identification and resolution of potential problems by proactively monitoring application and infrastructure

Tools for gaining end-to-end visibility of your application so you can deliver a relevant customer experience to lower cart abandonments. Capabilities include:

  • Providing a holistic view of the transaction cycle from the application layer through the infrastructure layers
  • End-user experience analysis and incident detection

Based on experience of serving top retailers and their Oracle Commerce stores, Rackspace has also released three new reference architectures for building Oracle Commerce stores. Our Web Scale Engineers trained in the Oracle Commerce platform can work with you to understand your unique business requirements and architect right solution that will meet all of your business and technical requirements.

By powering your Oracle Commerce stores with Rackspace hosting and application management services, you can deliver the consistent, relevant and personalized customer experience promised by Oracle Commerce platform. Learn more about our Oracle Commerce solution by visiting us at booth No. 1437 at the Shop.org Annual Summit 2013.

We hope you have a successful holiday season. Feel free to reach out to us if you need any help for your holiday preparations.

About the Author

This is a post written and contributed by Mahesh Gandhe.

Mahesh Gandhe is an experienced technologist with over 12 years of experience in enterprise software. In his current role, he is responsible for solution management initiatives at Rackspace inclusive of defining product portfolio and go-to-market strategy for Rackspace Solutions for eCommerce. Outside of Rackspace, Mahesh runs one marathon a year and plays the Indian percussion instrument “Tabla.” Follow him on Twitter @maheshgandhe


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