Is Your Site Driving Sales Away?

Filed in Cloud Industry Insights by Lizetta Staplefoote | May 14, 2013 12:00 pm

Last week, we published The Ecommerce Customer Experience[1] to help site operators start thinking about the building blocks of creating an ideal customer experience. Taking the time to focus on the customer experience can mean getting a bigger piece of the pie, as 86 percent of surveyed shoppers say they’d be willing to pay more for an improved site experience. The infographic[2] below details some stats around the importance of paying attention to your site experience and how ecommerce hosting[3] on the cloud can help.

For more guidance and for a high-level overview of the steps involved in planning the site experience you want to deliver, read The Ecommerce Customer Experience[1].

Endnotes:
  1. The Ecommerce Customer Experience: http://www.rackspace.com/knowledge_center/whitepaper/the-ecommerce-customer-experience-0
  2. infographic: http://ddf912383141a8d7bbe4-e053e711fc85de3290f121ef0f0e3a1f.r87.cf1.rackcdn.com/Rackspace_Ecommerce%20Customer%20Experience_Infographic.jpg
  3. ecommerce hosting: http://www.rackspace.com/ecommerce-hosting/magento/

Source URL: http://www.rackspace.com/blog/is-your-site-driving-sales-away/