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Introduction To Cloud Backup

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This is one of a collection of posts I’ve written recently to provide a high-level introduction to all of the products and services available within a Rackspace Cloud Account. I like to think of them as the building blocks of the Internet. Each post will give a description of the product, how to use it, the costs and the most frequently asked questions about that product.

I’ve also included several videos to help show how to configure and deploy and use all of these products. 

As always, feedback is welcome and appreciated!

What is it?

Even though the cloud is engineered to prevent data loss, maintaining recent backups of your important data is still considered a fundamental best practice. Cloud Backup is a file-based backup solution that uses compression, encryption and de-duplication to ensure your data is protected and recoverable.

Cloud Backup should not be confused with the ability to image your servers, which is a strategy for horizontal scalability and not recommended for backup. See this article to learn more about making images of your Cloud Servers.

How do I use it?

Before you can use Cloud Backup, you must have the backup agent installed and running on your Cloud Server. Cloud Servers with a managed service level will have this additional piece of software installed by default as part of the build process. However, Cloud Servers on an infrastructure only account must have this agent installed manually by following these instructions.

Here’s a video showing how to install the agent on a CentOS 6.4 Cloud Server.

Once the agent is running on a Cloud Server, backups can be configured by going to “Backup” in the product menu. All Cloud Servers with a running backup agent will be listed on the Systems screen.  

From this menu, you can create a backup job by clicking on the name of the server and then clicking on “Create Backup” on the next screen.

Creating a new backup job requires the following information:

  • A descriptive name for the job
  • The frequency this job will run
  • Retention time for the backed up data
  • An email address to notify of completed or failed jobs
  • The files and folders to back up

This video shows how to configure a new backup job:

Restoring data to your Cloud Server is just as easy. This video shows how to restore the file I just backed up:

What does it cost?

For the most accurate and up-to-date information on Cloud Backup pricing, please see the pricing page.

Where can I find more information?

Be sure to check out previous posts: Introduction to Cloud Files, Introduction to Cloud Servers, Introduction to Cloud Databases and Introduction to Cloud Load Balancers.

About the Author

This is a post written and contributed by Joseph Palumbo.

As a founding member of Rackspace's Managed Cloud Support Team, Joseph spends half of his time teaching customers about the Cloud and the other half learning about the Cloud from them. When he's not in meetings, he can be found presiding over cultural happenings around the Rackspace office, discussing support innovation with other 'Fanatics' and wishing paper documents had a built-in search function.


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