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Instant Messaging And Video Calling Coming Soon With Hosted Lync

EDITOR’S NOTE: Microsoft Lync from Rackspace is now in General Availability. For more information, check out this blog post.

It’s estimated that 80 percent to 90 percent of businesses use some type of instant messaging to connect and collaborate with colleagues and customers. But using third-party instant messaging that does not integrate with your Outlook and Exchange can be cumbersome and a waste of valuable time and resources. This is where Hosted Lync by Rackspace can help.

Lync connects you to your colleagues and customers from anywhere and keeps you connected whether you are in your office or on the road using a mobile device, through a single client and consistent experience.

In just a few short weeks we will introduce Rackspace Hosted Lync in limited Early Access. Lync keeps you connected anytime, anywhere with a single interface and includes:

  • Secure encrypted instant messaging
  • Video calling (one-to-one)
  • Presence and status messages (available, busy, do not disturb) with photos and location information
  • Secure file transfer
  • Seamless integration with Outlook, Outlook Web Apps and mobile devices
  • The award-winning Fanatical Support you’ve come to expect from Rackspace

Rackspace Hosted Lync will be available to customers who use our Hosted Exchange 2013 email platform. If you’d like to be considered for the limited Early Access program, please complete this form and we will contact you with availability. If you’re considering Rackspace Hosted Exchange for the first time or using an older Rackspace Exchange platform, please chat or call us at 1-866-201-7852 for more details on Exchange 2013.

Chat from your tablet, chat from your laptop, check to see if your colleague is available, start a video chat from Outlook, instant message from a browser in a coffee shop to a mobile device 500 miles away – and do it in real-time.  You can increase your team’s productivity with the integration of Rackspace Hosted Lync with Rackspace Hosted Exchange.

About the Author

This is a post written and contributed by Hassan Malik.

Hassan is a two-year Racker. He's currently a Product Manager for Lync and Directory Sync at the Rack. In his past incarnations, he was customer support fanatic, an Exchange Ops commando, a SharePoint guru and a madman in search of Truth. Hassan’s philosophy of Productizing is launching products that increase team productivity and promote individual happiness.
His interests are mountain biking, Monty Python and playing CoD.


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