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How Does a 2-Person Team Serve 2 Million Users?


With over 300,000 daily passengers, the Bay Area Rapid Transit (BART), is responsible for not only keeping the rails running in the San Francisco Bay Area, but also maintaining up-to-the minute schedule data via their website. This information is used by thousands of developers to create neighborhood map apps and location-based services, as well as daily travelers confirming train schedules. After multiple acquisitions and a and stalled public relations campaign due to connectivity issues with their previous provider, BART was searching for a responsive, stable hosting provider. After reviewing the Rackspace RFP against many others, they chose Rackspace.

Rackspace implemented a web solution that helps them maintain communications in the event of a disaster, eliminates connectivity issues, and allows a communications team of two to deliver information to a community of two million.

Why Rackspace? “We were looking for a hosting provider that would be stable for the long haul and we needed a high level of support and services. We found exactly what we needed for our mission critical systems when we found Rackspace,” says Timothy Moore, Website Manager, BART.

Read the full BART case study.
Browse more customer case studies in the Knowledge Center.

About the Author

This is a post written and contributed by Lizetta Staplefoote.

Lizetta Staplefoote is a Rackspace Marketing Copywriter with a decade of experience writing about small business challenges for healthcare, real estate, and technology. Her passion is researching and writing about the impact of cloud computing. When she's not wordsmithing, she enjoys hanging out with her sons, exploring the Blue Ridge Mountains, and feeding her music addiction.


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