As we grow our staff and form different “divisions,” with different responsibilities, we’re really hoping that our customers channel their communications properly so that we can best serve their needs. So we’re starting to put more ways to contact us on our website in an effort to properly channel that communication.
We just revamped our contact-us page with email contacts for support, billing, sales, and of course—feedback. As you’ll find throughout the site, there are several ways to contact sales and support, but if you have billing questions or general feedback, this is the way to go. Everyone here responds quickly to email—after all, email is what we know best. With that said, if you still feel the need to go another route, feel free to do so.
I hope this helps.