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For more than 15 years our mission has been to help businesses find success with technology. It pains us to watch people struggle with the very tools that are supposed to improve their businesses. That’s why we created our award-winning Fanatical Support.
The third and latest iteration of RackConnect, the Rackspace Hybrid Cloud connectivity solution, is now available to a select group of customers through our Limited Availability program.
Rackspace is committed to empowering our customers with the most relevant data when it comes to making intelligent technical and business decisions regarding their IT investment. This includes everything from average server load, disk capacity, ping alerts from various points on the Internet and even synthetic transaction monitoring.
An important part of Rackspace’s monitoring pipeline is the metrics that we gather in the process. We have a small team called Cloud Metrics that is dedicated to these metrics. We are otherwise known as the Blueflood team since we authored the blueflood.io project, which is the technology at the heart of our Cloud Metrics service. We’ve been hard at work improving this part of our business and some changes are underway that I think are worth sharing.
Managing Redis at scale is hard. And ObjectRocket by Rackspace wants to alleviate the pain and headaches developers face managing Redis NoSQL databases. Using the same principles we apply to our fully-managed MongoDB service, our ObjectRocket team now offers full automation, support and management of Redis so developers can focus on their applications and not maintaining their databases.
Increasingly, growing businesses face massive scale challenges that often impact the data tier the most. Instead of being focused on delivering new features and capabilities to customers, businesses often experience pain in scaling their infrastructure. Database systems become increasingly difficult to scale and troubleshoot, and require high-level expertise to continuously keep running.
Since we launched the limited availability of OnMetal™ Cloud Servers – single-tenant bare-metal servers provisioned quickly via the cloud – last month, our customers have shown great interest. Some of them are looking to move away from the unpredictable nature of virtualized, multi-tenant environments, while others are intrigued by our promise of “elasticity of the cloud, plus economy of colocation” – particularly the economy side of it.
We’ve heard your feedback: you want to apply preferred configurations across your entire environment, and you want it to be fast. You want to save and iterate on your favored set-up and use it as a template that can be shared. You want to update configurations in mere seconds. Server-side Configuration gives you what you’ve been asking for: configuration files that can be easily updated, shared, and used with automation tools.
Back when Rackspace launched as a five-person startup 15 years ago, hundreds of IT hosting companies were providing access to single-tenant servers over the Internet. What those hosting companies didn’t provide, however, was customer service. Most wouldn’t even answer the phone.
Today, Rackspace adds support for Microsoft Private Clouds, which gives you more choice in which type of Private Cloud environment powers your business.
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