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By Jeff Zucker, CEO, MyDirectives.com
Digital Diversification Diversification is a vitally important business strategy that applies to everything from your finances, your workforce and especially your IT layer. The same way you should never place all of your cash reserves into a single investment or hire only database administrators, you should avoid hosting your critical data on a single device or depend heavily on a single technology and, when possible, avoid deploying at a single location.
For the past few years I’ve used this holiday period as a chance to do some prognostication. It’s a fun exercise – looking back at trends from the previous 12 months and trying to predict what’s next.
At Rackspace, we continually work to make it easier for you to gather and view your monitoring data. We want the monitoring data for whichever products you use to be immediately available to you.
The time has come. IT must reinvent itself or risk becoming irrelevant. It’s just not possible for IT to function effectively any longer in a traditionally reactive role. Rather, IT must carve out a more strategic relationship within the business by becoming a service broker.
“IT as a Service Broker” ranked No. 4 in Gartner’s Top 10 Technology Trends for 2014.
During my 12 years at Dell there was a progressive partnership with Perot, effectively version 2.0 of EDS and an IT services provider that Dell ultimately acquired. Over time, Dell transformed from a master of commoditizing the supply chain and just-in-time inventory to a full IT outsourcing (ITO) behemoth. But there emerged a gradual evolution on the buying side: Customers did not necessarily want the gigantic monolithic multi-year and multi-million dollar contracts that often come with these large ITOs.
“Employees are a company’s greatest asset—they’re your competitive advantage” is an often-repeated phrase attributed to former chairperson and CEO of Xerox, Anne M. Mulcahy. Yet how well does your organization understand the true costs of this significant asset, particularly those working for your business in IT?
By Eric Boisjoli, Co-Founder, Bold Innovation Group Ltd.
Rackspace recently earned the 2014 MSPWorld Cup Award for Best Cloud Solution at the MSPWorld Conference. The MSPWorld Cup, awarded by MSPAlliance, recognizes companies that demonstrate consistent efforts to advance the cause of cloud and managed service providers through cutting edge technology, services and solutions to the IT channel.
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