During my 12 years at Dell there was a progressive partnership with Perot, effectively version 2.0 of EDS and an IT services provider that Dell ultimately acquired. Over time, Dell transformed from a master of commoditizing the supply chain and just-in-time inventory to a full IT outsourcing (ITO) behemoth. But there emerged a gradual evolution on the buying side: Customers did not necessarily want the gigantic monolithic multi-year and multi-million dollar contracts that often come with these large ITOs.
Filed in Cloud Industry Insights
on Nov. 25, 2014 by Arrian Mehis