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Do you know what hashtags are trending right now in Japan? How about in Sao Paulo? What are they saying about your brand or product? Don’t know? Well, just because you don’t know, doesn’t mean the conversations aren’t happening and that they don’t matter.
One of the tenets of Fanatical Support is proactively serving our customers – providing solutions to problems before customers know they have them and before they even have to ask.
One of the things that we value at Rackspace is being “open,” which means that we prioritize sharing and collaborating over self-focused work. Being open creates value by aligning us with those whom we serve. It brings us all into closer and more productive partnership with each other, and enables us to deliver the Fanatical Support that is our trademark.
We at Rackspace got some great news this morning: FORTUNE magazine ranked us No. 29 on its annual list of 100 Best Companies to Work For. This is our sixth time to be named to this prestigious club in the last seven years, and the highest ranking that we’ve achieved. This recognition is a reminder that creating a great company culture is only half the battle. Sustaining it is a constant challenge.
As part of our charitable efforts, the Rackspace Foundation selects several local STEM education organizations to give back to. Last year (and now in 2014), the San Francisco Office worked closely with Black Girls Code, a nonprofit that introduces technology and computer programming to a new generation of coders from underrepresented backgrounds. The goal of the initiative is to expose young women and pre-teens of color to emerging trends in science and math.
At Rackspace, we’re a global company. Our hybrid cloud is a global platform. And our unique culture knows no geographic boundaries.
At Rackspace, transparency is one of our core values; and on Friday, Texas Lt. Gov. David Dewhurst swung by our San Antonio headquarters to share a glimpse into plans to increase transparency in government and to protect the online privacy and data of citizens.
It wasn’t too long ago that Rackspace was a small business. And many of our customers are small businesses, too.
Every year a group of Rackers, their friends and family members get together to participate in a great charity called Extra Life. The main event is a marathon 24-hour game-a-thon full of every imaginable computer, console and tabletop game. Every penny raised goes to the Children’s Miracle Network Hospitals.
In the last few months, you’ve seen stories on the Rackspace Blog about our involvement with organizations and groups like Black Girls Code that encourage young women to pursue careers in programming and software development. We’ve also highlighted our work with Lean In and encouraged getting more women involved with OpenStack.  And over on our Developer Blog, we told you about how OpenStack was getting involved with the Grace Hopper Foundation.
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