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Since we opened the Rackspace Australia office, we have worked to capture the essence of what makes Rackspace great – the culture, the people, the passion – and bring it to this part of the world.
I’d heard about StartupBus in 2011 from Anthony, the boss of a friend who worked in Cleveland. Anthony was one of the original members of the first 2010 StartupBus trip. At the time, I had been to several meetups and had gotten to know a lot of the programmer type folks in the Cleveland area. I had actually met Anthony briefly at a previous hackathon weekend.
Traditionally, April and May mark the busiest months of year for our Sustainability team, which is part of our Corporate Social Responsibility Team (CSR). Yes, there is the obvious Earth Day celebration that takes place during that time, but I want to share some of the highlights from the last six weeks on what the team is working on here at Rackspace:
As Rackers, we often don’t need to be reminded that we’re part of something special. We live it and breathe it every day. At Rackspace, there’s an energy, an electricity in the air. It’s palpable.
In an unassuming and antiquated shopping mall, in an older area of the greater San Antonio area in Windcrest, it is hard to consider that the skills of tomorrow are growing and strengthening. Rackspace, a global leader in hosting technologies and co-founder of OpenStack, has been redesigning the corporate headquarters of the future out of the shell of an abandoned consumer marketplace from yesteryear. As Rackspace planted its roots firmly in San Antonio soil, the company continually looked for ways to enmesh itself, and the Rackers who power its Fanatical Support approach, through community interactions and outreach. Enter a day and age where Rackspace is on the mouths of every San Antonio student who had the opportunity to experience one of the events that the company puts together.
Do you know what hashtags are trending right now in Japan? How about in Sao Paulo? What are they saying about your brand or product? Don’t know? Well, just because you don’t know, doesn’t mean the conversations aren’t happening and that they don’t matter.
One of the tenets of Fanatical Support is proactively serving our customers – providing solutions to problems before customers know they have them and before they even have to ask.
One of the things that we value at Rackspace is being “open,” which means that we prioritize sharing and collaborating over self-focused work. Being open creates value by aligning us with those whom we serve. It brings us all into closer and more productive partnership with each other, and enables us to deliver the Fanatical Support that is our trademark.
We at Rackspace got some great news this morning: FORTUNE magazine ranked us No. 29 on its annual list of 100 Best Companies to Work For. This is our sixth time to be named to this prestigious club in the last seven years, and the highest ranking that we’ve achieved. This recognition is a reminder that creating a great company culture is only half the battle. Sustaining it is a constant challenge.
As part of our charitable efforts, the Rackspace Foundation selects several local STEM education organizations to give back to. Last year (and now in 2014), the San Francisco Office worked closely with Black Girls Code, a nonprofit that introduces technology and computer programming to a new generation of coders from underrepresented backgrounds. The goal of the initiative is to expose young women and pre-teens of color to emerging trends in science and math.
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