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The time has come. IT must reinvent itself or risk becoming irrelevant. It’s just not possible for IT to function effectively any longer in a traditionally reactive role. Rather, IT must carve out a more strategic relationship within the business by becoming a service broker.
In my last post, I described how to use VMware® vCenter™ Site Recovery Manager™ to orchestrate the failover of a group of virtual machines (VMs) from one location to another. I also discussed the importance of planning when it comes to using Site Recovery Manager.
By Evan Mendelsohn, Founder, Tipsy Elves
“IT as a Service Broker” ranked No. 4 in Gartner’s Top 10 Technology Trends for 2014.
During my 12 years at Dell there was a progressive partnership with Perot, effectively version 2.0 of EDS and an IT services provider that Dell ultimately acquired. Over time, Dell transformed from a master of commoditizing the supply chain and just-in-time inventory to a full IT outsourcing (ITO) behemoth. But there emerged a gradual evolution on the buying side: Customers did not necessarily want the gigantic monolithic multi-year and multi-million dollar contracts that often come with these large ITOs.
“Employees are a company’s greatest asset—they’re your competitive advantage” is an often-repeated phrase attributed to former chairperson and CEO of Xerox, Anne M. Mulcahy. Yet how well does your organization understand the true costs of this significant asset, particularly those working for your business in IT?
By Eric Boisjoli, Co-Founder, Bold Innovation Group Ltd.
At Rackspace, we’re immensely excited about our partnership with New Relic that helps power our DevOps Automation Service. Since announcing the partnership in early October, we’ve turned our attention maximizing the impact of Fanatical Support and Application Monitoring in solving common customer problems. In this post I’ll address one of these areas, auto scale.
A year and a half ago, we published several blog posts about the Pillars of Cloudiness. These posts served as a guide for architecting an application to take full advantage of the cloud’s capabilities. We realized that there was a wealth of information in these posts and we wanted to combine—and update—them into a white paper called The Cloud Pillars.
Despite a nearly 7 percent national unemployment rate, the unemployment rate in IT hovers just below 3 percent, according to a Dice report. Among IT hiring managers, 62 percent report that filling open positions is taking longer than it did last year, with some technology professionals reporting up to a six-month hiring cycle.
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