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Can Anyone Recommend a Simple, Web-Based CRM Tool?

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We’ve built our own. We’ve installed software. We now use Salesforce.com.
We no longer want to spend time building software that isn’t part of our core business.
We don’t want to install or manage any software.
Salesforce.com works well but we just need something simpler.
All we need is a simple web-based tool that will allows us to quickly and easily log a prospect, assign the prospect to a rep, log communications with that prospect, set reminders for when to follow up with that prospect, and move the prospect to the appropriate place—LOST or WON.
Does anyone have any recommendations?

About the Author

This is a post written and contributed by Pat Matthews.

Pat Matthews is the Senior Vice President of Corporate Development at Rackspace. Prior to Rackspace, Pat founded Webmail.us, a business email hosting company that made Inc. magazine's list of the fastest-growing private companies in America. In 2007 Rackspace acquired Webmail.us and the two businesses joined forces. From 2007 to 2009, Pat led the Rackspace mail business and helped grow it to more than two million paid mailboxes worldwide.

In January 2010, Pat was promoted to Vice President and General Manager of all Rackspace cloud businesses. In this role he led Rackspace to become one of the most important companies in the cloud computing industry. He was promoted to Senior Vice President of Cloud at Rackspace in August of 2010.

Today, Pat oversees corporate development, which includes M&A, investment projects, new business initiatives and strategic partnerships.

Pat is a graduate of Virginia Tech. He is an angel investor and advisor in several startup companies. Pat and his family live in San Antonio, TX.


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  • steve

    old post, but who knows.. try 37 signal’s Highrise

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