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by Fran Stephenson on January 13, 2010
Yesterday, a story broke around the world about a recent cyber attack that appears to have originated in China, involving Google and many other companies. Rackspace was a very small part of this situation and did everything possible to assist in resolving it. No customer data at Rackspace was compromised or altered as a result of this action. We were mentioned as one of the target companies.
Here’s what we told the media who asked us about it:
Rackspace hosts tens of thousands of websites for customers and we take every precaution to make them safe and secure. As a hosting and cloud computing company, we run the servers and operating systems for our customer’s websites, but customers run their own applications on those servers. In this case, a server at Rackspace was compromised, disabled, and we actively assisted in the investigation of the cyber attack, fully cooperating with all affected parties. Cyber attacks are a common occurrence in today’s online world, and we work every day to combat them and make our servers safe for our customers.
It’s difficult to share any more beyond the statement as we are committed to the privacy and security of the tens of thousands of customers we serve daily. As a tech company, we know we need to remain diligent to prevent future incidents. As always, our customers come first. Here is an FAQ to assist our customers in understanding the event.
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This entry was posted on Wednesday, January 13th, 2010 at 12:24 pm and is filed under Industry, Rackspace News, Technology.
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12 Responses to “Rackspace Response to Cyber Attacks”
[...] Web hosting company Rackspace has confirmed that it was subject to attack, noting that no customer data was compromised or [...]
[...] those files. The hackers then transmitted stolen data to servers in the United States maintained by Rackspace before siphoning them to IP addresses in [...]
[...] those files. The hackers then transmitted stolen data to servers in the United States maintained by Rackspace before siphoning them to IP addresses in [...]
[...] though reports indicate that Rackspace, a hosting firm in Texas, was used by the hackers. Rackspace disclosed on its blog this week that it inadvertently played “a very small part” in the [...]
[...] though reports indicate that Rackspace, a hosting firm in Texas, was used by the hackers. Rackspace disclosed on its blog this week that it inadvertently played “a very small part” in the [...]
[...] though reports indicate that Rackspace, a hosting firm in Texas, was used by the hackers. Rackspace disclosed on its blog this week that it inadvertently played “a very small part” in the [...]
[...] though reports indicate that Rackspace, a hosting firm in Texas, was used by the hackers. Rackspace disclosed on its blog this week that it inadvertently played “a very small part” in the [...]
[...] Google was not the only target. At least, 20 companies were targeted in this hack attack including, Yahoo, Adobe Systems, Juniper Networks and Rackspace Hosting. [...]
[...] Adobe decided to come forward on its own. Web hosting provider Rackspace followed suit in a blog post. Symantec and Juniper Networks have acknowledged being targeted. Dow Chemical and Northrop [...]
[...] though reports indicate that Rackspace, a hosting firm in Texas, was used by the hackers. Rackspace disclosed on its blog this week that it inadvertently played “a very small part” in the [...]
Does anyone have a list of the 34 companies?
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[...] item 7: http://www.rackspace.com/blog/?p=800Google has said that it may pull out of China because of the increasingly threatening online [...]