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3pm or 3am – Six Flags Counts on Rackspace

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Businesses faced with seasonal traffic surges are often forced with the difficult choice between maintaining costly peak-usage infrastructure year round or risking a diminished experience during surges.

Sean Andersen, Director, Interactive Services, Six Flags, faces this situation managing the site for a major water park operator with locations across America.  The site can range from a quarter of a million users in winter, the off-season for water parks, up to over two million in the summer at the height of water park interest. “Our website, sixflags.com, is a major venue for our ticket and season pass sales. As one of our primary commerce engines, it needs to be highly available,” explains Andersen.

How does Six Flags handle the dilemma? They use Rackspace. “With Rackspace, we can design the services we need on the back end to process the orders that result, without having to worry about hardware or operating systems,” says Andersen.

Why Rackspace? “I’ve used Rackspace in previous jobs,” he recalls. “And in over ten years, I have never had a negative issue with them. I have never felt frustrated with them—not once. That is unheard of in a client-vendor relationship.”

Download the full case study to find out how Rackspace caters to Six Flags’ unique IT needs.

About the Author

This is a post written and contributed by Lizetta Staplefoote.

Lizetta Staplefoote is a Rackspace Marketing Copywriter with a decade of experience writing about small business challenges for healthcare, real estate, and technology. Her passion is researching and writing about the impact of cloud computing. When she's not wordsmithing, she enjoys hanging out with her sons, exploring the Blue Ridge Mountains, and feeding her music addiction.


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1 Comment

Sounds like a good service. Rackspace seems to be making waves in the market.

This is how SaaS should be. The consumer should not have any worries with anything except running its business.

avatar Amelia @ IT Management on September 14, 2011 | Reply

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