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Customizable Storage Notifications

Customizable Storage Notifications for Rackspace Email and Hosted Exchange 2007

Target Audience:  Rackspace Email and Hosted Exchange 2007 users

 When a mailbox is nearing its full capacity, the Storage Notification feature can automatically send the user a notification email.  This feature in the control panel gives admininistrators the ability to customize the storage notifications for their mailboxes.  Although this feature is listed under the Rackspace Email section of the control panel, it also applies to Microsoft Exchange 2007* mailboxes for hybrid users.  

  • The notification messages are sent out once a day; this system does not provide real-time notifications. 

  • Customizable features of the notification system include:

·       Notification message is sent once the designated storage capacity has been exceeded.

·       Administrators have the option to add a CC so that the notification can alert an additional address.

·       The notification message can be customized.


To set up storage notification, log into the control panel, and perform the following steps:

  1.   Mouse over the Go To selection drop-down menu and select Rackspace Email.

Description: Rackspace email link highlighted.

  1. In the Email Accounts section, click the Settings link.

Description: Settings link highlighted.

  1. If you have multiple domains, select the appropriate domain name. Or, to change domains at any time, click the change domain link.

  2. Click the Storage Notification link.

  3. Check the Activate full mailbox notification box.

  4. Select a capacity from the drop-down menu.

  5. If you would like to send a copy of this notification to another account (e.g., the administrator’s mailbox), enter that address in the Send CC to this email address box.

  6. Make changes to the notification message, as desired.

  7. Click the Save button.

* NOTE:  Exchange 2007 has the internal notification system enabled which will send alerts when a mailbox is within <50MB of its capacity without this control panel feature being enabled.