Add Multiple Archive Users

To add multiple users to the Archive Manager, perform the following steps:

  1. Log into the control panel. Or, to log into the archive manager directly, log in at your domain-specific URL
    (e.g., and proceed to Step 6.
  2. Mouse over the Go to section drop-down menu and select Domains.
    Domains link highlighted.
  3. In the Manage section, click the Email Archiving link.
    Email archiving link highlighted.
  4. If you have multiple domains, select the appropriate domain name. Or, to change domains at any time, click the change domain link.
  5. Click the Manage My Archive link.
  6. There are two dashboards for top level administrators: Search and Admin. To access the Admin dashboard, click the Admin link, located in the upper right corner of the screen.
  7. Click the Users tab.
  8. Click the Bulk Create End Users button.
  9. Click the Download CSV file template link and save the compressed folder. The zipped folder will contain an Excel XLS file with detailed instructions on column rules and required fields.
  10. After entering users, save the Archive Users worksheet as a CSV file.
  11. Return to the Creat Users In Bulk page in the Archive Manager.
  12. Click the Browse button, and locate the CSV file.
  13. Click the Open button.
  14. Once a user is added, a welcome message is sent to their email address with their username and password. You can edit the welcome message or opt not to send one.
  15. Click the Process list and send welcome message button.