New Domain Registration

If you registered a new domain through our website, we will serve as your domain registrar and DNS host. Your domain and MX Records have been set up automatically for email delivery. However, there are some domain settings that you will need to perform manually.

To make these changes, log into the control panel, and perform the following steps:

  1. Mouse over the Go to section drop-down menu and select Domains.
     
    Domains link highlighted.
  1. In the Manage section, click the DNS Settings link.
     
    DNS settings link highlighted.
  2. Click the DNS Settings link and select the domain for which you want to manage DNS settings.
  3. Click the DNS Records link and perform the following:

Note: Please do not make changes to the MX records section. We have set that up for you automatically for email delivery.

  • You should set up Autodiscover so that users can easily configure Outlook and smartphones using only their username and password.
  • If you have a website, you can point your new domain to the IP address of your website. (I.e., in the @ and/or www fields, select the A (Address) record type, and then enter your website’s IP address in the Address box.) To learn more about DNS settings, please see the help topic, "Manage DNS Records."
  • If you want to keep spammers from abusing your domain name, you can add an SPF Record.
  • If you purchased a private label webmail site, you can add the CNAME for the login page.

 
DNS settings.

  1. Click the Save button.

Please allow 4 to 48 hours for computers around the world to recognize your new domain name and DNS changes.
 

Add Additional Domains:

To add a new domain to your account, log into the control panel, and perform the following steps:

  1. Mouse over the Go to section drop-down menu and select Domains.
     
    Domains link highlighted.
  1. In the Manage section, click the Domain Details link.
     
    Domain details link highlighted.
  1. Click the Add Domain button and in the Option 2 box, enter a unique domain name and then check the box next to each extension you would consider (e.g., .com, .net, .us).
  2. Click Continue, If a matching domain is available, click the radio button next to the desired domain name and click Next Step. Otherwise, repeat steps 4 and 5 until you locate an available domain.
  3. To add Rackspace Email service, click the corresponding Select a Package drop-down and select the number of Rackspace Email mailboxes you need.
  4. To add Microsoft Exchange service, click the corresponding Select a Package drop-down and select the number of Microsoft Exchange mailboxes you need.
  • To add extra (allocatable) storage, corresponding Select a Package drop-down and select the amount of extra storage you need.
  • To add Microsoft Exchange Mobile Services, click the corresponding Select a Package drop-down and select the number of BlackBerry, ActiveSync, and/or Good Mobile licenses you need.
  1. Click Next Step and review your billing information. To make changes, click the Edit link.
  2. To complete your order, click Complete Order. We will set up your domain for you automatically, and you can manage your domain and DNS through our control panel. Note: Please allow 4 to 48 hours for computers around the world to recognize your new domain name.