Edit Administrator (Resellers)

To edit an administrator, log into the control panel, and perform the following steps:

  1. Click the Reseller Tools link at the top of the page.
     
    Reseller tools link highlighted.
  2. In the Reseller Tools section, click the Manage Admins link.
     
    Manage admins link highlighted.
  3. If you have multiple customers, you may be prompted to select a company name. Or, to change the company at any time, click the change company link.
  4. Click the Admin ID you want to edit.
  5. Edit the following information, as desired:
     
    • Type—Select the level of security for the administrator.  
       
      • Super—Allows full access to the control panel, and includes the ability to create and manage administrator accounts.
      • Standard—Allows full access to the control panel, but restricts the administrator from certain areas of the My Account section of the control panel. Specifically, the standard admin cannot access: General Information, Contacts, Invoice History, View Current Admins, and Add Administrator. They can, however, access: Administrator Activity and all Support resources.
      • Limited—Allows access to only the control panel areas you specify. (You can select the specific areas at the bottom of the page after selecting Limited.)
    • Password—Enter a password for this administrator account.
    • Confirm—Retype the password.
    • First Name and Last Name—Enter the administrator’s first and last name.
    • Email—Enter the administrators email address.
    • Security Question—Enter a security question.
    • Security Answer—Enter the answer to the security question.
  6. In the Options section, you can make changes to the following:
     
    • Indicate whether the administrative password should never expire or expire after a specific number of days.
    • To allow this administrator to log into the control panel from multiple locations (or multiple browser windows) at the same time, select the Allow simultaneous logins using this Administrative ID check box.
    • If you want the administrator to be able to access the control panel only from a specific IP address (or up to 3 IP addresses), check the Login restricted to IP address(es) box and enter the IP addresses in the space provided.
  7. If this administrator type is "Limited," you will see various permission settings at the bottom of the window. Make changes to the following, as desired:
     
    • Select the check box for each area that this limited administrator should have access to. By default, limited administrators have access to all domains in the account.
    • To specify which domains the administrator can access, click the Domain Access tab. Use the Filter and Search tools to locate the domains associated with the account. In the Current Domains box, select the domain(s) you want to allow the administrator to access, and then click the Add button. To select multiple domains, hold the Ctrl key as you click each domain. To remove a domain from the Access-Allowed box, click the domain and then click the Remove button.
  8. Click the Save button.