Unlock Mailbox

More than 10 failed login attempts will automatically lock a mailbox for 30 minutes. To unlock the mailbox before the automatic lockout period has elapsed, log into the control panel, and perform the following steps:
 

1. Mouse over the Go to section drop-down menu and select Microsoft Exchange.
    
   
2. In the Email Accounts section, click the Add / Edit Mailbox link.
    
   
3. If you have multiple domains, you may be prompted to select a domain name. Or, to change domains at any time, click the change domain link.
4. Click on the mailbox name that has been locked out.
5. At the bottom right of the screen, click the Is this mailbox locked? link.
    
   
6. Click the Unlock button. The mailbox can take up to five minutes to unlock.
7. Click the Close button.