Disable Mailbox

To disable a mailbox, log into the control panel, and perform the following steps:

  1. Mouse over the Go to section drop-down menu and select Microsoft Exchange.
     
    Microsoft exchange link highlighted.
  2. In the Email Accounts section, click the Add / Edit Mailbox link.
     
    Add / edit mailbox link highlighted.
  3. If you have multiple domains, you may be prompted to select a domain name. Or, to change domains at any time, click the change domain link.
  4. Select the check box next to each mailbox you want to disable. Or, to select all mailboxes, select the check box that appears next to the Select Action drop-down menu.
  5. Click the Select Action drop-down menu and select Disable mailboxes.
     
    Disable mailboxes selected.
  6. When prompted to confirm that you want to disable the mailbox(es), click the "Disable mailbox(es)” button.
     
    Important: A user cannot log into a disabled account. However, the account will continue to receive email.