Toggle Webmail Help On/Off

If you have purchased the optional Private Label Webmail feature, you can customize the webmail interface for your company.

You can enable or disable the optional online help feature in webmail. When it is enabled, users can click a Help link to view context-sensitive help. To enable or disable the Help link, log into the control panel, and perform the following steps:
 

  1. Mouse over the Go to section drop-down menu and select Rackspace Email.
     
    Rackspace email link highlighted.
  2. In the Webmail Sites section, click the Help Link link.
     
    Help link link highlighted.
  3. If you have multiple webmail sites, select the appropriate webmail site.  Or, to change webmail sites at any time, click the change site link.
  4. Select the desired option button, either Show 'Help' link or Don't show 'Help' link. 
  5. Click the Save button.
  6. To see your changes, you will need to log in to webmail from your domain-specific webmail login page, using your email account and password. If you are already logged in, you will need to log out and then log back in.