Add Mailbox

To add a new Microsoft Exchange mailbox, log into the control panel, and perform the following steps:

1. Mouse over the Go to section drop-down menu and select Microsoft Exchange.
    
   
2. In the Email Accounts section, click the Add / Edit Mailbox link.
    
   
3. If you have multiple domains, select the appropriate domain name. Or, to change domains at any time, click the change domain link.
4. Click the Add Mailbox button. Note: To learn about adding multiple mailboxes at one time, please see the help topic, “Add Multiple Mailboxes.”
5. Enter the following information in the spaces provided:
    
   • First and Last Name—Enter first and last name information for the mailbox owner in the spaces provided. This is optional.
   • Display Name—Enter the name that should be associated with the mailbox. This name will be displayed when the user sends email.
   • User Name—Enter a unique user name for the mailbox. (The user name + domain combination will become the email address for the mailbox. E.g., myname@mydomain.com.)
   • Password—Enter a password for the email account. Passwords must contain at least 8 characters, including at least 3 of the following:English uppercase characters;English lowercase characters;numerals (0-9); and non-alphabetic characters (such as !, #, $, %). Please avoid using characters from your Account Name (e.g., user@domain.com), Full Name, Initials, or Display Name. The Requirements bar will be full when the password meets the minimum requirements.
   • Confirm Password—Retype the password you entered in the Password box.
   • Mailbox Size—To make adjustments, you may type in a specific size, or left-click-hold the small box and move it along the slider bar. Storage is shared, so changes to the mailbox size will affect available storage for other mailboxes. Note: When a mailbox reaches its storage limit, the user can continue to receive email into the mailbox, but the user cannot send email from that account.
6. To hide the mailbox from the Global Address List, where it can be viewed by others, check the Hide from Global Address List box. Note: If a mailbox is hidden from the Global Address List before the user logs into the mailbox for the first time, the mailbox will not work from within Microsoft Outlook.
7. If this user should have Public Folder Admin rights, check the Public Folder Admin box. Though all domain users can view public folders, only Public Folder Administrators can add and delete public folders.
8. To enter optional contact information, click the Contact Information tab and enter additional information, as desired.
9. Click the Save button.