Add a Company Contact

A company contact is different from an account administrator. A contact may or may not have administrative access to the control panel. For example, a secondary contact, perhaps in your accounts payable department, might receive billing and renewal notices, but they cannot make changes to the account. To add a company contact, log into the control panel, and perform the following steps:
 

  1. Click the My Account link at the top of the page.
     
    My account link highlighted.
  2. In the Company Information section, click the Contacts link.
     
    Contacts link highlighted
  3. Click the Add Company Contact button.
  4. Enter the following required information:
     
    • Contact Type—Click Primary or Secondary. Only a primary contact on an account can request administrative changes.
    • Name—Enter the contact’s name.
    • Phone Number—Enter the contact’s phone number.
    • Email Address—Enter the contact’s email address.
    • Security Question—Enter a security question.
    • Security Answer—Enter a security answer.
  5. In the Notifications section, select the check boxes for notifications that should be sent to this contact. Note: Your account must have at least one contact who receives Billing Information notifications.
  6. Click the Save button.