Set Up ActiveSync®

To access Exchange through an ActiveSync device, your email administrator must purchase an ActiveSync license and add your mailbox to that license. To learn more, please see the help topics, "Purchase License" and "Add User."

ActiveSync devices are unique based on device and provider. You will need the information provided in the User Control Panel to set up Exchange on an ActiveSync device:

  1. Log into your User Control Panel at the following URL:
     
    https://cp.rackspace.com/usercp
  2. Under the Client Setup section, click the ActiveSync link. This will open the Setting Up ActiveSync window. You will need this information to set up the account.